Walgreens

David Epstein

This is the worst pharmacy I've had the displeasure of going to. Over half a dozen times I've filled a prescription online with them, been told it was being filled and then just had it disappear without an email, call, or text. When In talk to the pharmacy every time they claim ignorance. Either they're incompetent or their computer system is - either way, 1 star.

Beth B.

Zero score, not even a One Star!!!!! Over 20 years with this Silver Lane Walgreens and I no longer go here since incident! Wednesday Feb. 9th, 2022 the following was experienced: Poor customer service, I was told to call my doctor to call in prescriptions again because of confusion with where they (Manchester Walgreens near Manchester Hospital) were sent to be filled but they said that the one on Silver Lane was initially sent the prescriptions so they couldn't fill my order. Then back at the Silver Lane Walgreens store (by phone) I was told the prescriptions were not available anyway but it would come in by Monday. Note: I needed pain medication and medicine for infection. Later on that morning I looked at my email and one of my medications was ready. Couldn't believe it because of what they had told me earlier & I hadn't even call my doctor to reorder. So it was picked up. Then later in the day around 3 pm another email came through with the other med. which was ready. I went to pick it up at the drive thru window and after 10 minutes got no service and left. That's with ringing for service and it took time for them to even answer and said someone would be there in a minute. No other customers were around inside needing service. I left with out prescription. Went to CVS and got my needs met in less than five minutes when they were very busy. I can now see that I'm not the only one that has changed pharmacies. Today (Sunday) I received another email from Walgreens that they couldn't fill my prescription because it was too soon. Makes no sense because I never reordered. Who knows what is going on at that store but it's one that district manager needs to look into and address.

Sanjoy Das

I did covid tests for travel purpose for me and my family at this store. They didn’t guide to take the samples properly & didn’t send the samples to lab properly. The lab sent results saying ‘Testing of the specimen submitted could not be …

Sanjoy Das

I did covid tests for travel purpose for me and my family at this store. They didn’t guide to take the samples properly & didn’t send the samples to lab properly. The lab sent results saying ‘Testing of the specimen submitted could not be completed due to a specimen identification problem. No Patient Identification on Container. Because of this my travel was not only delayed, but I had to pay 375 USD extra to another lab to do the tests. I would never recommend anyone to go for covid tests at this store.