Address: 76 Meadow St, East Hartford, CT 06108, USA
Phone: +18605248361
Sunday: Closed
Monday: 8AM–6PM
Tuesday: 8AM–6PM
Wednesday: 8AM–6PM
Thursday: 8AM–6PM
Friday: 8AM–6PM
Saturday: Closed
Jit Banerjee
CNG management seriously need to change the way they run business. Your customer service and any service is so bad that even giving one star is too much. I am trying to get someone to come and open the connection in my new home and zero help.
Brittany Binet
Well here I am again. Another month rolls around and I sit down to pay my bills and cng is the only company that makes me feel as if I have to do back flips just to pay you people. 75000 different robots and every other month needing to provide my social??? Random numbers from my street address? Not to mention my name is STILL spelt wrong on my bill. I have spoken to 3 different agents about the correction of my name AND zip code associated with my account... no changes made... and now I can't even reach a human. So I find myself dancing in a black hole of confusion where only robots can help me. Cng is fortunate to be the only available gas in our area.. as you gain customers simply by lack of options. Who knew giving someone money could be so difficult.
Angelo Osorio
Poor customer service they only worry they have how much I have to pay, job unfinished I still don't have heat, charging me $3500 for the electric wire and 2 thermostat.
Michael LeMay
They closed my account with no notice because of an error on their end, said there was no shut off happening, shut off my service anyway, said they’d get someone out on Friday (my only weekday off), no one ever came out. Now we have not heat or hot water for the weekend because someone there didn’t bother to double check an address.
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I have tried to call them as well to discuss the issue that I had but I was getting the same thing but I'm going to try calling back today and hopefully get something
Yes, however you can get assistance paying at some of your local agencies.
Have it turned off.... Any other way will create a charge at months end ... Just having the service even if not in use will incur a charge...
For service or an online account?
Depending on size of boiler, it should be 6 to 8 inches of wc
No. That would be Eversource.
Call DPUC explain the problem they can help you. Also if you are paying by credit card you can do it on line
Call 911 or gas company once you safely get everyone out of home. Do not turn anything on or off just get out
The gas company is open Monday through Friday from 8 a.m. to 6 p.m.
Depends on if you have gas on your street, the length and commitment to use within specified contract terms
Depending on where you live you need to call the main number of your gas company. It's always good to look up your towns emergency information on their website and get familiarize.
What department ?
They do call but use a blocked ID so you don't know who is calling. I have suggested several times that they list the phones as CNG but they don't THINK It a valid solution. You gotta answer the phone or they move on.
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