Macy's

Category: Department store in Union Square, San Francisco, CA

Address: 170 O'Farrell St, San Francisco, CA 94102, USA

Phone: +14153973333

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Vanessa Miranda

May 13, 2022

My brother came to visit me and wanted to buy some suits, so I went with him and let me tell you about the best attendant there: Lala - from the man's department store. She was nothing less than awesome!! She was straightforward and with one measurement she knew exactly which suits would fit him perfectly. She doesn't come across as the most friendly person, but that's because her focus is not on fake greetings or anything like that, but in the satisfaction of what the customer will have by getting the perfect outfit. We absolutely loved how professional she was. So much so that he got back the next day to buy more suits and take more for my other brother in Brazil. Honestly, she is the best. If you need suits, just got there and ask for her, and you will not regret.

Sheila Mihardja

Dec 24, 2021

Macy's will always be one of the core department stores and I hope it will continue to remain for many more decades to come. While some things have changed up do to recent remodeling as well as this pandemic, it's still a solid location for a lot of things from clothing and accessories to housewares and kitchen tools. And of course, it's always great to see what the windows looks like during the holidays!

Arppit Pradhan

Dec 13, 2021

Cool place, definitely different clothing collection then rest of bay area. Finding Man rest room challenging(it's on 3rd floor ) hidden behind piller

Léone Yafoo

Dec 13, 2021

While I looked forward to the holidays every year traveling to Macy's and viewing the Christmas decorations and trees, I suddenly felt a sense of sadness and disappointment. I had so much nostalgia going to the top level before the …

Thanks! Your review is awaiting moderation.

Questions & Answers

Macy's Is there a RETURN sticker to return or exchange? What if it's a gift from someone can I exchange? Also you have an app that can be used for I store purchase and check out. How does that work?

Ayman Amadeus Shehadeh (Amadeus) | Dec 27, 2018
Ian Zman | Dec 28, 2018

Your item should have a sticker to either return or exchange, even if it's a gift. The app? Not familiar, you need to download and play with it.

Read More

What's your return policy if I don't want a clothing item and have no receipt?

Chamarsie Breed | Dec 27, 2017
Tev Lee | Dec 28, 2017

You can return for store credit. Note: without a receipt Macys will give you the item's lowest price within the last 90 days. Sometimes, if you paid using a Macy's credit card they can find a record of your original purchase. I would suggest bringing the item to the store to see what they can do.

Is there a swimwear department at this Macy?

Helen Nguyen | Jul 29, 2021
Marquest Bibbs | Jul 30, 2021

Yes

Read More

Are fitting rooms open?

Janira De Leon | Jun 29, 2021
Artur | Jun 30, 2021

Yes they are

Read More

Where is the mens department

Dante Medori | Jun 29, 2021
Florida Keys | Jun 30, 2021

In the store

Read More

Are there any extra discounts?

Claudia Coosemans | Dec 26, 2020
FreddC | Dec 27, 2020

There are very good discounts almost in all departments 👍🏻

Read More

Online shopping application

Zarmina Saleh | Dec 27, 2019
Jeroen v V | Dec 28, 2019

What is your question?

What brand name bag is most useful?

Angela Tsui | Dec 27, 2019
Yvonne Low | Dec 28, 2019

Brand doesn't determine useful. The types does. And depends on what use you want it for

Read More

Is lost prevention working today

Karrese Rox | Dec 27, 2019
randy barnhart | Dec 28, 2019

Everyday, every hour... stay away

Read More

Are there plans to close Macy's at Union Square?

James Coley | Dec 27, 2018
Nelson Flores | Dec 28, 2018

Not at all. Macy's at Union Square is an iconic and ideal place for people in San Francisco.

Read More

long sleeve white cotton t shirts

ronald davis | Dec 27, 2018
Mac Vee | Dec 28, 2018

Yes many designer's to choose from

Read More

Is masyes San Francisco closed before 5 pm ,or just the Black Friday offers will start at 5pm today?

Nadia A | Dec 27, 2017
quick to listen | Dec 28, 2017

No there not close at 5 for sure

Read More

Is there parking fee?

John Doe | May 30, 2021
Patricia Wooley | May 31, 2021

Unfortunately the SF downtown Macy's doesn't offer parking, and street parking is limited I would suggest using Public Transportation, or near by Parking lots.

Read More

How can I track the delivery of my shoos?

Douglas Linares | Apr 30, 2021
Jovan Kun | May 1, 2021

They usually send customer an email if they ship the merchandise and include the track#

Read More

Were an I find my shoes in coach jewel kitten heel logo studded booties

Ina Brown | Dec 26, 2020
Bill Shippen (Bill) | Dec 27, 2020

I'd call your local store and ask as I have no idea about how to answer your question. Good luck!

I purchased an air fryer and it is not what I expected. There is no return label although I do have the Mach's receipt. How may I return this for credit?

Lynn White | Dec 26, 2020
CAROL Mitchell | Dec 27, 2020

Yes

Where are the men's clothes?

Dante Medori | Dec 26, 2020
Zachary Green | Dec 27, 2020

On the 4th and 5th floor is accessible from either side elevators.

Read More

Do you mail orders or can one only pick-up?

Diana Goldstein | Dec 26, 2020
eMMA corene MASON | Dec 27, 2020

Good

Read More

Is your store open and what are the hours for today. Thank you Pamala D

Pamala Deffee | Dec 26, 2020
Jake Stacks | Dec 27, 2020

11am -7pm

Read More

Can i shop right now inside or Is it only Curb pick up??

Dennis Reyes | Dec 26, 2020
Marilyn Windfeldt | Dec 27, 2020

You are able to shop inside. Mask required

Read More

Do you have free parking?

monica arena | Dec 26, 2020
OMJI SHAH | Dec 27, 2020

I'm sorry there is no free parking

Read More

are the Christmas windows lite up until the store closes?

Veta Jacqulin | Dec 27, 2019
Billy Tan | Dec 28, 2019

YES

Read More

Is macys a men store?

Arun Iyengar | Dec 27, 2019
Elisabet Diaz | Dec 28, 2019

There is a plant with brand Corners for men👍. You find everything there, and very well exposed 😉

Read More

When is the tree lighting

Tony Rutchena | Dec 27, 2019
Faramarz فرامرز Akbari | Dec 28, 2019

Yes it does at certain times

We're scheduling a shopping excursion Saturday, December 7, 2019. What time will you open?

Raynette Castillo | Dec 27, 2019
Shiyo Díaz | Dec 28, 2019

Check the website.

Read More

Can I return a pair of pants I bought in union square store to serraminte centre please?

Helga Jones | Dec 27, 2019
Jose j. Paz II | Dec 28, 2019

So long as you have receipt , policy should be on the receipt and online

Read More

Is there alcohol in San Francisco Macy's?

Yukie Tanaka | Dec 27, 2019
Surbhi Verma | Dec 28, 2019

No, they don't have alcohol. But you can buy drinking accessories.

Does this location have a maternity section?

Daniel Browning | Dec 27, 2019
Laprell Green | Dec 28, 2019

Yes

Hello, do you have wheelchair service for clients?

Gilda Maria Vergara de Centeno | Dec 27, 2019
Robin Wilson | Dec 28, 2019

I am sure they can accommodate

Read More

Do they sell 7 for all mankind jeans for men?

Roisin Umphress | Dec 27, 2019
عدنان الرماحي | Dec 28, 2019

Yes and they have excellent merchandise Alramahi

Read More

airbrush-makeup-kit

Chasity Harris | Dec 27, 2019
Lisa W | Dec 28, 2019

I am not sure if Macy's sells an airbrush makeup kit. Sorry

Matt in Mens Shoes did a great job under a lot of pressure. Macys needs to add one more staff there.

Jonathan Mesingerj | Dec 27, 2019
Kıvanç Dalgıç | Dec 28, 2019

It's a wrong place to suggest or request .Write for Macy's customer care and leave your suggestion there

Men's store where is it

Victoria Costello | Dec 27, 2019
edgar allan eslava estevez | Dec 28, 2019

5th and 6th floor

Read More

How can I apply for macy's

Mimunah Shaie | Dec 27, 2019
Micheal Dietz jr | Dec 28, 2019

You may be able to go and apply at Macy's either by walking in or by going online

Read More

Hi! Do they have clarisonic Mia 1 and 2 in there? I await your response. Greetings Maria

Maria Victoria Orsi | Dec 27, 2019
saint just | Dec 28, 2019

No, they don't carry that product

Read More

Return of clothes with receipt to Macy's store?

Mradula Kamat | Dec 27, 2019
Fred Jen | Dec 28, 2019

Yes, you can do it.

Read More

Are there electronics here?

Colin Moy | Dec 27, 2019
Alejandro Rechnitzer Mora | Dec 28, 2019

I can see only Smart watches.

Read More

Is parking free

Coffeegma | Dec 27, 2018
Jesus Pena | Dec 28, 2018

There is parking lot across from Macy's store on union square

Read More

Does Macy drug test

MISS Vernell | Dec 27, 2018
Manny Erfe | Dec 28, 2018

I'm not sure. But I'm going to assume that they do.

HELLO I WANTED TO KNOW IF YOU SELL ROLEX WATCHES ???

ricardo espana | Dec 27, 2018
Todd Ganos | Dec 28, 2018

No. DeVon's de The Summit

Do have Eau De cartier cologne In store.

A Google User | Dec 27, 2018
Shlo Mo | Dec 28, 2018

Usually not. Nordstrom has

Where's the employee entrance?

dejuan love | Dec 27, 2018
Jatish Shah | Dec 28, 2018

No idea. I am not an employee.

When the item price says 25% when using Macy's card or pass does this. Earn a visitors pass? I purchased a jacket yesterday but the assistant said not visitors pass

Anne Gray | Dec 27, 2019
Surbhi Verma | Dec 28, 2019

If you're referring to Macy's card for discounts, you can apply for one only if you live in the states and have a social security.

How long is the wait for alterations?

Meghan Moriarty | Dec 27, 2018
Deidra Mack | Dec 28, 2018

On the spot usually

Can I return clothing to a different store location? I purchased dresses in Hillsdale but would like to return them to the SF Union Square location.

sherry lee west | Dec 27, 2018
Stacie Smith | Dec 28, 2018

With a receipt, very east. If tags are on, and ID, should still be possible with a credit.

Read More

what time is open in union square sf?

Qiping Fan | Dec 27, 2018
Ian Zman | Dec 28, 2018

Store opens at 10AM

what are the store hours

Eva Kelley | Dec 27, 2018
Harpreet Singh | Dec 28, 2018

10 to 9 everyday except 10 to 8 Sunday

Is there a bridal gown boutique in the Union Square locale and do we need an appointment to view dresses ?

Ronnie Schneider | Dec 27, 2018
Claudine Bingham | Dec 28, 2018

I didnt see one but you can check on the 4 floor

Read More

Is there a lost and found in macys

KB Szeto | Dec 27, 2018
Michelle Logan | Dec 28, 2018

There is a customer service desk on basement level, right before you enter post office. If not there, then I would check with security.

Read More

Is there still a parking garage on the south side of Macy's Union Square

Mary Newton | Dec 27, 2018
אריאל טיסון | Dec 28, 2018

Yes

Read More

Do you offer tax free shopping to Oregon residents? Thank you

Monique Lefferts | Dec 27, 2018
Joseph Cheung | Dec 28, 2018

No. If you purchase something in California, you'll be required to pay California sales tax.

Read More

Does the store have bags storage?

laura ARZAVE | Dec 27, 2018
Sulaiman S | Dec 28, 2018

Yes

Read More

At the basement there is a Subway store. Does anyone know the store beside subway it sells smoothies. I am trying to get hold of one of the lady that works there. Thanks.

Edward Yturralde | Dec 27, 2018
Natasha Kanhai | Dec 28, 2018

Jamba Juice?

Do you have Levis

Angela Fitz-gerald | Dec 27, 2018
Nelson Flores | Dec 28, 2018

Yes... good prices but the quality is not the same as at Levi's store on Market Street

Read More

Do you alter suits not bought at Macys?

Daniel Sherman | Dec 27, 2018
Johnny Ma | Dec 28, 2018

Some Macy's offer alterations, but its a rather steep price. They send it out to their tailors, takes a while too.

Read More

Is this center, the biggest one in SF city?

Sanjib Guha | Dec 27, 2018
Raul Campos | Dec 28, 2018

ITS actually the second biggest Macy’s the biggest one being in Herald Square NY

Read More

Do u have fibit clip?

Zen Jao | Dec 27, 2018
Roberto Roman | Dec 28, 2018

Look on line or call Macy's

Read More

need email address

Arvind Agrawal | Dec 27, 2017
Michael Jang | Dec 28, 2017

Google it dude

Read More

i need email id

Arvind Agrawal | Dec 27, 2017
C Productions | Dec 28, 2017

Call them

If I pick up my item which i order on-line, how many days you store my items?

Song Hee Choi | Dec 27, 2018
Raul Campos | Dec 28, 2018

7 days

If I purchase men's suit. How long does it take to get alterations done?

Gail Carter | Dec 27, 2017
Robert Urowsky | Dec 28, 2017

For simple alterations, most department stores need about 3 business days. Not all of them have alteration services weekends. If this is too short a time frame, you can request a rush though it may not help.

Hello Was really interested work for Macy's Store seasonal and part time.If I should come there do I go ro the Human Resource ?

Penelope Branner | Dec 27, 2018
Raul Campos | Dec 28, 2018

Just apply online Human Resources will tell you the same thing

When can I come in for an interview and start asap.Have worked for the company years ago in jewelry department.Would love to work with your company again annoyed Seasonality position.

Penelope Branner | Dec 27, 2018
Natasha Kanhai | Dec 28, 2018

You will need to fill out the online application and submit. They'll contact you for the interview.

I would like to know if I can park in the Macys store during shopping hours

richard guitche | Dec 27, 2018
Natasha Kanhai | Dec 28, 2018

Yes you can validate your parking for the public garage across the street for discount parking if you have a Macy's card. With different locations closing I don't know if they'll discontinue that perk or not

Read More

Do they have Christmas part of the store up yet for shopping holiday lane

Ashley Hoare | Dec 27, 2017
Tev Lee | Dec 28, 2017

It is December. Currently, they do!

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places