Not all employees were attentive and had their little powwow with each other. But my sales person saw me from a distance and was eager to help me. His uptone help saved the five stars for this review. :)
Neimar Alves Guerra
Apr 19, 2022
I have to start saying I’m disappointed. It’s an Apple Store and you will find their full range of products. Staff is very friendly and professional as always. You can use all the products to make a buying decision. There’s free internet off course. Being SF Apple’s home I would expect something more iconic for their store. Maybe was just that my expectations were too high.
devenra tamata
Mar 31, 2022
I got amazing assistance from Apple Union Square! They were very nice to me, and they explained each and everything in detail. but at the entrance it was long wait.
Hamodi Abu Nasser
Feb 12, 2022
Been here couple of times, overall very exciting. The repair service is the best I have seen, they are very understanding and helpful, you come by an appointment and they help you directly, you can spend time learning something while you are getting a service with Today at Apple! Also I bought a lot of devices, the service was fast and easy. Apple is Apple, the store looks amazing!
is there a way to say thank you to Apple Union Square for the help I received today? The fellow from the Genius Bar was Alex, but I didn't get the name of the young man who took me from entry to where I needed to be. They were both very helpful.
debby moggio | Dec 30, 2020
MD ZAID SIDDIQUEE | Dec 31, 2020
Whatever you want to tell to apple say right here..
Do any store employees speak Portuguese?
Ana Leonor López | Dec 31, 2019
Sy Hwang | Jan 1, 2020
Probably not but there are people who speak Spanish, and I think they should understand Portuguese
Do you or can you process a trade-in that has already been factory reset as part of a new MBA M1 purchase? Or, must send it back to Texas for processing?
fydela | Dec 30, 2020
Shemi Parsi | Dec 31, 2020
I think so but you have to ask specialist
I want to buy a 1tb extrnal drive for my macbook air. What do you reccomend?
Mary E. Kelly | Dec 30, 2020
Noor Maria Tabassum | Dec 31, 2020
Ok you can buy. If it's necessary.
Hello i want do trade in and get new iphone 12, is it possible?
Will they help me just with my iPhone problems if I just walk in or do I have to set an appointment?
Bryan Mariano | Dec 30, 2020
Alfonso Briseno | Dec 31, 2020
U have to set an appointment
Can I still exchange an older I phone iPod at the store for a new one for $80.00 dollars?
Tom Connolly | Dec 30, 2020
Georgiana Cooper | Dec 31, 2020
I was there yesterday. They will look at the model and condition then, give you a quote towards purchasing a new device.
I bought an iPhone x from your store and I Iost my invoice. Can I have another one ? what should i do ? Thank you.
Orcun Unal | Dec 30, 2020
Shefali Batra | Dec 31, 2020
Usually they send you an email invoice by default if you're an old customer and if they have your contact. Else it's also possible that you get the IMEI they should be able to track your invoice and send you a duplicate.
Is the Apple Store Union Square open during quarantine?
Pisha | Dec 30, 2020
Tyler Lowe | Dec 31, 2020
I think any of them are especially now after the looting and rioting. There is no telling when any place like this is going to open back up because they don't want their business was getting broke into like everywhere else did that had that happen to them
What is cost of iPhone xr in march2020 64GB,white
Taranjot Singh Gill | Dec 30, 2020
Tamara Girodie | Dec 31, 2020
$599 plus tax. Make sure you check the Apple website, as prices are the same across the us
I tried as you told me, but in the "Pickup" options they ask for their own US ID and a cell phone number, with the ID there may be no problems, but it does not let me advance the options because of the cell phone number .
Hi ,I have purchased my phone from this store,it's arrived in Afghanistan and they are asking 30k for the clearance charge. What should I do. I have already paid 20knas upfront. Please suggest me someone
Jai Sharma | Dec 31, 2019
Jrd | Jan 1, 2020
Don't pay get cheaper phone
Hi. i bought a apple tv 4k at apple chestnut store san francisco. is it possible to return it in apple union square san francisco?
Christian john Lozano | Dec 31, 2019
Jakob Rzymann | Jan 1, 2020
No this is not possible, you can't return products to other stores at apple. But you can request service for RMA for example at any apple store
Do your have available unlocked iphone 11 pro 256gb space gray if I want to buy it here?
Людмила Пастушенко | Dec 31, 2019
Jakob Rzymann | Jan 1, 2020
That's not a question to ask on Google. U need to check this with Apple Support or on apple.com
Hello, I bought an iphone x unlocked with you, on 18/12/2017 but t-mobile blocked the imei, stealing theft of the cell phone, I have the second copy of the invoice, how do I solve ...
I have a macbook 2013 15 inch.
Do you guys fix screens?
Jonathan | Dec 31, 2019
Richard Vicars | Jan 1, 2020
Yes they will depending upon the damage bring it into the store for an evaluatio
can i make an appointment for 8 pm tonight for changing apple id password? the new server i have had me change my phone number so i can't get text for changing password.
Thanks!
The oval camera "housing" on the back of my iPhone X has cracked right down the middle.
Has that happened to anyone else?
Seems like a manufacturing defect to me.
The phone is covered by AppleCare, how do I go about exchanging it for a new one?
You can only have iPhone 6s and above in all major US Apple stores.
This particular store has very limited line of 6s but you can find every model from iPhone 7 and above
Hi. I have an IPhone 6 Plus with blurry camera that I would like to bring to the store for service. Can I just walk in for the repair without appointment?
Johnny Bactad | Dec 31, 2018
Jeff | Jan 1, 2019
You'll need an appointment, or expect to spend a big chunk of your day waiting around.
Do you know how much it cost for brand new iPhone 6?
May Chin | Dec 31, 2018
Alfredo Peña | Jan 1, 2019
I think they don't sell new iPhones 6 any more. Your best bet is buy it elsewhere. Or buy a brand new iPhone 7 that is better
They should have people who speak several languages ... Spanish and Chainiz ... not that discrimination is only for not speaking English ... they should have people in Spanish ... and lower the precious ones to have staff with more kindness ..
Marcela | Dec 31, 2018
Rolando | Jan 1, 2019
I fully support him, he's right. The price thing will not happen. Better buy a pixel from Google
only iPhone 6s and above ( latest versions) are available in Apple Stores worldwide.
You can only get certified refurbished iPhone 6 from Apple this year and starting 2019, you wont be able to get your hands on that too
I'm pretty sure the geniuses on the top level could help you with that but as for the refurbished Macs, as far as I can tell you can only by Apple refurbished products online.
What are days, times for first-time users of iphone ?
Dorothy G.C. Quock | Dec 31, 2018
Derek Silva | Jan 1, 2019
You should check the website for dates and times of classes at different Apple Store locations.
Hello, I bought a MacBook Pro 15'' in your store on march 2015, I need to recover my serial number an I don't have the invoice with me. Could you help me please?
It is an Apple store, so if you are looking for free wifi or Apple products, then yes, this the place to go. If you are at odds and ends and looking for a great place to visit? Well, the building is pretty.. So that will occupy about 10 minutes.
Can I walk in and get user advice about an iPad I have?
Arthur Hartinger | Dec 31, 2018
Mahabub Hasan | Jan 1, 2019
yes
Can I get a battery for my Iphone 6 at your store? How much is it? How long does it take to put it on? Do I need a genius bar appointment for that? How van I get it?
Alicia Bermudez | Dec 31, 2018
William Diaz | Jan 1, 2019
Battery replacement parts are backordered through late March. They are $29 plus tax. You should make a Genius Bar appointment. Do this sooner than later, however you may call Apple Customer Support to look for inventory so you don't waste your time. They will order a part and email you when it's in for replacement. Back up your device, as they broke mine. Also you can mail them your device for repair. In store repair usually takes 2-24 hours depending on your device.
Hi, is available mac air with spanish keyboard if i want buy it there?
Laura Aguilera Sánchez | Dec 31, 2018
Manuel Meillon | Jan 1, 2019
I don't think so, try online
How much for iPhone X 64gb
RODRIGO CALDAS | Dec 31, 2018
Saulo Nunes | Jan 1, 2019
Rodrigo, with the fees, you will pay around 1080 domes