UPS Customer Center

Category: Shipping and mailing service in Orlando, Florida

Address: 8901 Atlantic Ave, Orlando, FL 32824, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–1PM

Tuesday: 9AM–1PM

Wednesday: 9AM–1PM

Thursday: 9AM–1PM

Friday: 9AM–1PM

Saturday: 10AM–1PM

Reviews

Carlos Alvarez

Sep 12, 2022

Ok

Nick Chieca

Sep 9, 2022

UPS steals packages. I opened a claim when a package (Apple MacBook) was marked as delivered with the criteria "Met Customer". An investigation was opened and eventually closed without anyone contacting me about the incident. When I called they said they had "proof of delivery", but couldn't provide me the proof, instead the results of the claim/investigation are sent to the sender, even when it's initiated by the receiver. Long story short Apple sent a replacement, and I never found out what happened to the first MacBook that I didn't receive. Do not use UPS, especially the international department to send/receive items if you have a choice.

Anthony Langerston

Sep 1, 2022

How are you closed for 4 hours i used my lunch break to come way down here that makes absolutely no da since driver didnt leave my package on the porch now i cant pick my stuff up because yall are that busy that customer service can take 4 hours off in the middle of the day its 214 pm and your closed people work these hours you have this place should be ran over i see why its so many law suits at this place

Peggy Kerr

Aug 16, 2022

My issue was not with being the packages being delivered my issue is the driver of the truck 861657 was cross two of the handicap spaces so nobody can pull in. He said oh I left you enough space here I said yeah then I’d hit you it’s all you had to do is ask. You should not have been blocking the handicap spaces in the first place and I’m very disappointed in his driver course he was a young driver so he don’t care he didn’t have to suffer walking into the doctors office.

Thanks! Your review is awaiting moderation.

Questions & Answers

UPS you all suck, you guys got my F** packages bouncing around like a freaking ball going back a forth, this is unbelievable. I'm extremely pissed, I F** understand CLEARLY you guys don't deliver to PO BOXES, but at least the PO BOX must be typed

Bernie P | Sep 12, 2018
Joshua Jewell | Sep 12, 2019

How can you expect them to deliver to po boxes? It's different companies. Po boxes are by postal office. Sorry for the lost of your package. I hoped that you got it by now it's has been 8 months.

The worst facility I've ever felt with. Dont expect to get any accurate information from anyone, because no one actually knows what's going on to get their jobs done. Customer service you say? Yeah that doesnt exist for ups.

Kaitlyn Ricci | Sep 12, 2019
Juan Chavez | Sep 12, 2019

I gotta say, I had a similar experience on the phone. But when I went to the UPS service center in person, they really did solve my issue. Good luck, I hope they helped.

I had a package shipped from Savannah, GA on the 2nd... Went out for Delivery today... and never got to my.house Yet!!!!

Viron Mangray | Sep 12, 2018
Jeanine G | Sep 12, 2018

If its being delivered from the orlando wharehouse there is probably gonna be a delay their working shirt handed one of my packages was sitting on a trailor for 3days because they dont have the staff to keep up with whats comming thru

Read More

The worst !!!

Joi Addison | Sep 12, 2018
Felipe Alicea | Sep 12, 2018

The worst of the worst. I don't know how they are such a big company with the worse employees in the whole world.

Read More

How late can I pick up a package?

crystal abrams | Sep 12, 2018
Leonard Similien | Sep 12, 2018

Monday 8:30AM–8PM Tuesday 8:30AM–8PM Wednesday 8:30AM–8PM Thursday. 8:30AM–8PM Friday 8:30AM–8PM Saturday 10AM–1PM Sunday Closed

Read More

Could I ship my package from Los Angeles and pick it up at your location

Sergio Rodriguez | Sep 12, 2018
Douglas Bristow | Sep 12, 2018

Yes...if you indicate pickup at hub. I have successfully done this in the past. I think they only hold for 5 days though. Hope that helps.

Read More

Why do you folks insist on making an all day task of delivering a package in Orlando FL, 20 minutes from my residence. It is already several days late. You should have just called me and I could have picked it up at 9am this morning. :/

Jeremy M. | Feb 13, 2022
patrick cota | Mar 15, 2022

The routes for drivers are computer generated to ensure maximum use of time and fuel. As for your package being late, if your package is GROUND delivery this delivery could take up to 5-7 business days.

Read More

Can I use a Pay stub as ID to pick up a package for my company? I tried to pick something up, but was refused because I didn't have a Business Card or Company Credit card with my name on it.

Jim Tucker | Sep 11, 2020
J R | Sep 11, 2020

Not sure, will be better to call Costumer Service

I created a new account with a credit card because it was required to use the account number our vendor gave us for returns. Now can't get my account. I've tried calling customer service twice and still no number. Please help.

Joy Underwood | Sep 11, 2020
Kevin Lewitzke | Sep 11, 2020

Good luck.

Need Ups mail box close to airport in orlando area that is open later in the day.

Gwenie Longview Travels | Sep 11, 2020
Aldo Salmon | Sep 11, 2020

There is on on Semoran By Lake Were Publix and Walmart Shopping center 407 -381-1640 they are Great Good Luck

I’m owner operator I am interested work with ups winter seasonal next year. Who help me with that?

Cristhian Ruiz | Sep 11, 2020
kyle nasse | Sep 11, 2020

I'm not sure if you found your answer already but I hope this helps. https://upsfreightowneroperators.com/

Read More

Are you open today?

Juan Pineiro | Sep 12, 2019
Santiago Gutierrez | Sep 12, 2019

Yes they are

Looking for a job

edward perez | Sep 12, 2019
ellivro thomas | Sep 12, 2019

Go online and apply.

Read More

I wanna tranfer from Asheville NC UPS hub to Orlando UPS hub ... Is there anyway other than medcial or education to transfer

tina warren | Sep 12, 2019
DJ Henry | Sep 12, 2019

Hi there Tina, I do not believe so however it would be best to discuss this request with your center manager who can advise you further. For the record, employees are usually where the need is. As for resigning and rehiring, that is also a question for your local center manager. I put in ten years and resigned to attend college overseas and am myself looking to return. I think a rehire would depend on your work record, the reason you left, and if there is a need in the specific are you are wanting to go. You might be wise to keep an eye online for the jobs advertised and sign up for alerts. I am not sure if you work a sort, delivery, feeder, or OMS etc. That too will likely play a role. All the best.

Can you send overnight mail from this location?

Cfia Orlando | Sep 12, 2019
DJ Henry | Sep 12, 2019

Hi Cfia, If the local hub has a customer service counter then yes you can send an overnight item. If not then you need to find your nearest UPS store who can offer the same services for you. Hope this helps. Cheers

Read More

When are you guys expecting ground transportation arrivals from the northern states? I see the weather has everything messed up.

jdm omt | Sep 12, 2018
Fernando Vazquez III | Sep 12, 2018

In a week or so also they can use trains to speed things up as long they make it to Jacksonville we be OK. As for business we have been busy yet packages do come late we are able to make service just check the tracking number and wait you will get your package.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places