FedEx Ground

Category: Trucking company in Durham, North Carolina

Address: 4357 S Alston Ave, Durham, NC 27713, USA

Phone: +18004633339

Reviews

Shaletia McArthur

Aug 13, 2022

I have been waiting on my package for 4 days now..I keep getting texts saying that my package is on the way it will be delivered by the end of day and still nothing..I call the customer service number and they tell me it's out for delivery and still nothing..get another text the next day saying the same thing and nothing..get a text on this morning my package is on the way and then boom get a text hours later that my package has been delayed due to my address call customer service again to see if I can pick my package up only to be told that the location is closed now I have to wait till Monday to get my package😤😤😡😡🤬🤬

Tierra Martinez

Jul 26, 2022

This is ridiculous. I'm getting the run around about my package, supposedly was to be delivered yesterday 7/25 but they said it was going to be delivered today 7/26. I wake up and check tracking and it says delayed! How? I just called yesterday and they had it! Supposedly it was put on a truck and taken to Asheville! My child's formula is in the package and they can't tell me anything! I feel like getting cops involved for withholding my package.

Kenneth Grooms

Jul 24, 2022

I work here so it's a great place to make extra money

Kevin Wilkins (kwilkins21)

Jul 24, 2022

Worst customer service ever! Most calls are sent to India and they do not deviate from whatever paper they are reading from! Every time a seller ships packages using FEDEX, I have to track my own package. The most recent package was delivered to the wrong house and they have GPS delivery but wouldn't go get it.

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Questions & Answers

Can I come and pick up my package - you've had it for 8 days. who can i call

Chris Johnston | Sep 11, 2020
Earl Parker | Sep 11, 2020

Yes you can! Assuming it isn't already on a truck and out for delivery. The main thing you need is the tracking number. You can check that number on the Fedex website and you should see the current whereabouts in the shipping process. Even if it is out for delivery, there is a chance you may be able to get a msg to the delivery person(s) covering your area to change the delivery status. Just depends. The main customer service number should be able to assist you with that. You can Google the number. Although there are different package receiving and shipping depots only they would know which one is handling your package(s). Hope this helps.

Are they open on Saturdays?

Ian Walter | Sep 12, 2019
Ej Songbird | Sep 12, 2019

Yes fed ex is open on saturdays but close early like 12pm

what are the opening hours at the Fedex Ground Station at Alston Avenue in Durham NC, to pick up a package?

Ingrid Daubechies | Sep 12, 2019
Taylor S | Sep 12, 2019

9am to 11am and 5pm to 7pm

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