Donn Eisele Depot - Capital City Online Auctions, LLC

Category: Auction house in Columbus, Ohio

Address: 6600 Donn Eisele Rd, Columbus, OH 43217, USA

Opening hours

Sunday: Closed

Monday: 7AM–8PM

Tuesday: 7AM–8PM

Wednesday: 7AM–8PM

Thursday: 7AM–8PM

Friday: 7AM–8PM

Saturday: Closed

Reviews

14edvas

May 15, 2022

I went to pick up an item that I won at the Groveport location. I found a security guard at the door. He asked me using strong profanity to park my truck away from the dock even though I had a big item to load. He was so arrogant and verbally abusive. I went to talk to the manager about his behavior. The manager was nice to me then went to talk to him. Now that made the guy so upset that he wanted to fight me and threatened to shoot me on my way out. People had to retain me and call 911. The sheriff showed up at the location to diffuse the situation. One of the employees told me this guy was hired off the street and been acting very aggressive towards the customers since he started there. For not feeling safe I never returned to that location

executive4

May 4, 2022

This is one of my favorite auction sites. You won't find a better group of workers willing to help. They can get very busy, but these cashiers are busting their butts to get you in and out of there. I've meet a lot of people from all over at this site. When and if you have an disagreement just talk to them. Rules are posted everywhere. You win some and if you're not careful you will lose some. But if you do it right, it's a win win! I love it!

Craig Salad

Mar 2, 2022

It takes some time to learn how this place works. You gotta check your items before you leave intently, and even still the warehouse can be a little confusing sometimes. However if your diligent, the deals can be great. The staff is really nice if you follow the rules and treat them with respect. Many of the bad reviews on here are on people who burn themselves from not reading the numerous signs posted everywhere and the auction instructions. There's simply too many items for everything to be checked with a fine tooth comb, it's on you. Bare that in mind and save a fortune, especially on home remodeling stuff.

Dereje Geche

Dec 28, 2021

I won the bid and they gave me box with trash inside. They took out the material/tennis table and the filled the box with trush and sealed it. I didn't want to open and check the box. But after.few.days when I open the box to set up the tennis table, I found out that the box is full of trush instead of the tennis table No tennis table at all. The police need to interfere and close down the CAPITAL.City auctio. THEY ARE CHEATERS!. I will try to do my best to get my money back. PLEASE DO NOT BUY FROM THIS SITE

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Questions & Answers

How come they charge 37% restocking fee if you miss your pickup, but there isn’t a restocking fee paid to you when you drive 30 minutes to pickup a item listed as “BRAND NEW” and it’s a pile of broken trash.

DR | Dec 13, 2020
Damien 6k | Dec 14, 2020

Its like buying stuff from a pawn shop. They aren't about customer service lol

How do I become a bidder on Capitol City Auction?

Kevin Quinn | Dec 13, 2020
James Ball | Dec 14, 2020

Yes

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I need the manager at donn eisele phone number please

James Doughty | Dec 13, 2020
kelli barker | Dec 14, 2020

Good luck,txt,call they never respond

Is there a contact for administration? I need my account activated and idk who I’m supposed to contact

Just Kay | Dec 13, 2020
Edison Diaz (ACLC) | Dec 14, 2020

It may be easier to get another email and create another account

If I have to pay a restocking fee who do I call

James Doughty | Dec 14, 2019
Donn Eisele Depot - Capital City Online Auctions, LLC (Owner) | Dec 15, 2019

Restocking fees are paid in person at: 6600 DONN EISELE STREET SUITE 1, COLUMBUS, OHIO 43217

How do i place my inventory to be auctioned up

Don Toliver | Feb 16, 2021
Blake Schneider | Feb 17, 2021

I believe the products here are all from large scale sources - warehouses, corporate truckloads, etc. A single person isn't able to bring things they want to sell as if it were a flea market or garage sale. Nearly all products are unused and in complete original factory packaging. They do sometimes hold estate sales. I would visit their website and utilize their contact info to see if there are any options for you.

How long it takes to get Bid number approved ? Ive been waiting 10 days now

Niovi Tapia | Dec 12, 2021
chris gatewood | Dec 13, 2021

They need more info shoot them an email and ask them

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my account will no longer let me in to bid. How can I reset it please?

Cindy Royce | Dec 6, 2021
Shawn Matejovich | Dec 7, 2021

Just know that they will deactivate your bidding # for any reason. I left a bad review and they turned off my bidding # and ignored ALL future emails. Not a solid way to do business in my humble opinion. I'm better off not bidding anyway.

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who do i contact to get bidder number unblocked?

Ruby Childs | Nov 13, 2021
Vaughn Kemp | Nov 14, 2021

Would be the administrators; would require to go to the building cause trying to call is a GAMBLE! Hope this helped.

I am not able to bid for some reason. when I put in my biding number and password I still can not bid . can someone please tell me what I am doing wrong. I had bid before but now is not working

kjldbzklrthkl;rthkl' q3ruhyweierfjkro | Nov 13, 2021
ayala Tony | Nov 14, 2021

Ur bidding number has been blocked u need to contact them to unlock it

*** Thank you, all, the question has been answered. *** Can I bring my own dolly for a pick up?

Ranjan Sharma | Nov 13, 2021
Vaughn Kemp | Nov 14, 2021

Yes

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Hi I love your stafes. when I bid the item it says you successfully bid but some thing is rong it block me so nan you figure out about that please.

Said Ibrahim | Oct 14, 2021
Shona Williams | Oct 15, 2021

If your bidder number is blocked, that means you didn't pay for an item that you won. You must pay the 39% restock fee before you can bid again.

Can you cancel a bid?

Warren Singleton | Sep 14, 2021
Karim Ben | Sep 15, 2021

No.

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How do I see what is for sale, all I see is a list.

Lori Phillips | Dec 13, 2020
Paul McClaskey | Dec 14, 2020

The website is sorted by lot#. If you click into a lot, select "view items and bid" it will list them individually for you to bid. You need to repeat steps for each lot unless you search for the specific item from the homepage.

How to search for an item?

mourad beddar | Dec 13, 2020
Tim Taylor | Dec 14, 2020

There is a search bar at the top of the main page in the center

How do i get ahold of action admin. ???

Kathy Davis | Dec 14, 2019
Andrews Danso | Dec 15, 2019

Email them

why can't i bid on something ? It say to contact you what am i suppose to do

Kathy Davis | Dec 14, 2019
Stephen “The Chart Trade” Edward | Dec 15, 2019

Register

How much is a restocking fee

Vince Chambers | Dec 14, 2019
Erik Nay | Dec 15, 2019

Think its 35%

I am desperate. I just found out Buffalo Billiards closed. We met there 6 years ago, tonight. On Halloween in 2013. I just want something, anything, to remember that moment. I left a message for Jarrod Kemper. I hope he can get back to me. Please.

Ryan Grossner | Dec 14, 2019
Stephen “The Chart Trade” Edward | Dec 15, 2019

? Wrong place!

how can i recover my bidding number??? Can't remember it!!

peace harmony | Dec 14, 2019
Stanford crockett | Dec 15, 2019

Go to there website and select Bidder Profile/enter your email in the box under "forgot your bidding number or password"/click search.

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How do i pay a restocking fee

Sandra Lee | Dec 14, 2019
Edwin Berio | Dec 15, 2019

You email them with the item that was auction. They will email you back telling you to show up in person.

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Can I have my sons pick up the items?

Skidmore Boys | Dec 14, 2019
Aaron Barnes | Dec 15, 2019

You bidder number is all they need. If they are paying with CC the card must be theirs and ID is always checked.

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Can you pay early before being your item up

Texas Dav (Texas) | Dec 14, 2019
Stanford crockett | Dec 15, 2019

I've never done that but it's worth a try if they'll work with you

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Hi, I'm a Daytonian Senior; I assume I have to drive to Columbus for the floor tile I need. If that is the only way to purchase? I looked again today at what I saw yesterday under your page, and I did not come up with the porcelain tile, like I saw

marsha jane | Dec 14, 2019
Stanford crockett | Dec 15, 2019

Whatever you buy, the auction will tell you where to pick up the item. I have yet to see shipping. 100% of the time I've purchased something I had to pick it up. I can't explain why you can't find what you searched for the day before. Maybe it was taken down.

My Paypal payment to you in early March was returned. How do I pay you by credit card? Thanks, K Ford

Kathy Ford | Dec 14, 2019
John Edward Allen | Dec 15, 2019

Who are you trying to pay?

How can we contact you by phone ?

James Doughty | Dec 13, 2020
JB B | Dec 14, 2020

You can't. Its a fraudulent business. They misrepresent every product they sell on their website, and behold! You aren't allowed to open boxes to inspect products or else they "fine" you for "leaving trash" - but they tell you that you can "inspect" the item before leaving on their website, just "not in their warehouse" which is the only time you can get a refund. There is no phone number listed for this business, because they don't want you to call them to complain. The whole company is felonious.

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Hi this is bidder #10594 something or wrong with my account......is it because I didn't pick up the tape measure?

James Doughty | Dec 14, 2019
James Doughty | Dec 15, 2019

The guys name is Jerry I have text him and called him sense the day of the auction

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If my bid is accepted, how much time do I have to pick it up? Thanks!

Margie Carter | Dec 14, 2019
Scott Webster | Dec 15, 2019

If you win the item you typically pick it up the next day. The auction gives the pick up time in the information. It will also say on your invoice sent via email.

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How do we sign up and bid

Valerie Wingo | Dec 14, 2019
Maximus Aquatics | Dec 15, 2019

Register on their website

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how do you contact the auction manager?

Gregg Kearns | Dec 14, 2019
Sarah Kidwell | Dec 15, 2019

If you go online to www.capitalcityonlineauction.com you can look at the different auctions currently running, and should also be able to see how to contact each individual auction manager.

Is there any time you can go in and look at the merchandise

Tracy Bowen | Dec 14, 2019
Dennis Townsend | Dec 15, 2019

You can preview items prior to the auction ending. I work at the Don Eisele location. If you are trying to find a auction, I can help you find it.

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Why does it keep telling me to contact auction admin and won't let me bid on anything

Shawn Church | Dec 14, 2018
Kofi Domfe | Dec 15, 2018

What is the auction managers contact?

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How can I join and get a bidding number

Bob Alford | Dec 14, 2018
Donn Eisele Depot - Capital City Online Auctions, LLC (Owner) | Dec 15, 2018

Mr. Alford, Thank you for your interest in Capital Online Auctions. Simply go to: http://www.capitalcityonlineauction.com/cgi-bin/mncal.cgi?ccoa to register, once there click on register to bid. It only takes a couple of minutes to set up. Happy Bidding, CCOA

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What is the last time you can pick up an item? I won a bid but have to visit my mother we just sent to the hospital.

Edward Bell | Dec 14, 2018
Angie G | Dec 15, 2018

7pm. Or you can pay via phone with the auction manager on your invoice and get a few extra days to pick up in cases of emergencies.

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How do I place items up for bid? I am trying to sell the many, many, many unused items my elderly mother purchased over the past 40 years.

Edward Bell | Dec 14, 2018
Donn Eisele Depot - Capital City Online Auctions, LLC (Owner) | Dec 15, 2018

Please send your request to info@capitalcityonlineauctions

How do I register and sign up?

Sherry Fox | Dec 14, 2018
Maximus Aquatics | Dec 15, 2018

Sign up is on their website, register to bid tab.

I have not been on for awhile forgot my bidder number and password now I cannot get in ask me to contact admin I don't know where to go for that thanks

Robert Bing | Dec 14, 2018
Theresa Simpson | Dec 15, 2018

There is a number on the very bottom of the page. There are two contact info, good luck.

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How do you know if you won an item & how do you know where and when to pick it up?

Markita | Dec 14, 2018
Tami Hesson | Dec 15, 2018

i paid for restocking fee because i wasnt able to pick my stuff up how do i get my number back i still cant use it

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Does anybody know a current good phone number to get ahold of this place the one on Google is disconnected

Cdl Picker | Dec 14, 2018
George McKinniss | Dec 15, 2018

I do not but their main office appears to be the Green Point address in Groveport I think

Is there a way to list all the auctions I have bids on?

K Vit | Dec 14, 2018
D Tipper | Dec 15, 2018

Not that I know of. It would be nice if the auction software had that option. But while the auctions are being held l open each auction in a separate tab of my browser and then I can jump from one auction to another quickly. If that's what your asking.

Hi I'm all ready register online. I need my biding number please. My name is Awa dieng.

Eva Braiding | Dec 14, 2018
George McKinniss | Dec 15, 2018

always check items won prior to leaving at pick up!

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how do you get reinstated... I failed to pick up items that Friday we had bad weather and now I am blocked.

Shari Ward | Dec 14, 2018
Jim Hoover | Dec 15, 2018

35% restocking fee

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how do i get a hold of somebody if the phone number listed is disconnected and there is no email on the website ?

Lizzy Carnahan | Dec 14, 2018
elizabeth carnahan | Dec 15, 2018

Yes. I have.

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How do you know if your bid wins

sandy evans2 | Dec 14, 2017
Dennis Ramsey | Dec 15, 2017

Like Marc says,when the time is over you will get an email

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How do i get yo grovepoint from south of columbus

Adetola Odumewu | Dec 14, 2017
Denver Boling | Dec 15, 2017

Take alum creek to groveport rd

How do i get regersted

Rocky Lindsey | Dec 14, 2017
Dennis Ramsey | Dec 15, 2017

Download their site and register online,they will give you a number

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