You can't. Its a fraudulent business. They misrepresent every product they sell on their website, and behold! You aren't allowed to open boxes to inspect products or else they "fine" you for "leaving trash" - but they tell you that you can "inspect" the item before leaving on their website, just "not in their warehouse" which is the only time you can get a refund. There is no phone number listed for this business, because they don't want you to call them to complain. The whole company is felonious.
Whom are you trying to contact? I work there so I can provide you with more details.
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