Jenson USA

Category: Bicycle Shop in Riverside, California

Address: 1615 Eastridge Ave, Riverside, CA 92507, USA

Phone: +19512347554

Opening hours

Sunday: 9AM–5PM

Monday: Closed

Tuesday: Closed

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 9AM–5PM

Reviews

Gary Morriss

Sep 11, 2022

The Gear Specialist was very helpful.

Darrell Wiley

Sep 10, 2022

They got the goods! And the Advisors are on key. I basically know all of them now by voice.. That tells alot!..

Christopher Philipp

Sep 10, 2022

Pre pandemic, Jenson was pretty much a well oiled machine in terms of shipping, prices and customer service. Then the Rona' hit and the world got weird. The world has not gone back to the way it was, and frankly, neither has Jenson. Given all the changes in the last couple of years, I still feel good spending my money with Jenson, and despite the crazy delays for communication, I feel they are doing a pretty solid job navigating the new normal COVID world. Keep it up, your efforts do not go unnoticed and are appreciated.

Craig Sandvik

Sep 10, 2022

Outstanding expertise and service, thanks!

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Questions & Answers

Is the HQ open today?

ReaganVFilms | Apr 14, 2022
Mario Palomarez | Apr 14, 2022

Yes

if i place in order online will the order be ready to pick up in 2 hours today sunday

pianoguate gl | Feb 13, 2022
Pat Salazar | Feb 13, 2022

I belive so, every time I purchased something there they have it in stock.

I recently ordered a dropper post. And I think it was from Jenson USA. It is a Fox and it is 30.9 mm. I need a 31.6 mm. Can I send this one back for an even exchange?

Thomas Warthen | Jan 14, 2022
TheBikejoe 72 | Jan 14, 2022

I do not know how return or exchange policy works , but I always got a answer to my questions when I call Jenson USA customer service . It seems your talking to someone direct from company not a random call center .

Do they take cash at the riverside location

george bolte | Sep 11, 2021
ceeone335 | Sep 11, 2021

Yes

Hi I need to buy a bottom bracket for my Scattante R 330 bike. The part detail is 68 x113 mm BC1.37”x24T. 50-60 N-m. 37-44 ft-lbs. The company’s name is LASCO Can anybody help me to procure this from USA? Thanks Th

Nishith V. Shah | Sep 12, 2019
Andrew Muller | Sep 12, 2019

The 68 and 113 are shell and spindle. The 1.37x24 is the thread. Assuming this is a square taper. The rest looks like torque settings for installing. You should be able to order from most online stores. Jenson is great to deal with.

If I buy in the store and I am a foreigner, is tax paid?

Carson Parker | Sep 12, 2019
Charles Childress | Sep 12, 2019

And

is there treak madone 9

George g kunnathusheryil | Sep 12, 2019
Chad Dodgen | Sep 12, 2019

Jenson doesn't carry Trek but Cyclery USA in Riverside does

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I would like to purchase shimano 8020 brakes front and rear. But will need to integrate with GX eagle shifter and reverb plunger type dropper. Can you please advise. thanks Jeff Johnson

jeff johnson | Sep 12, 2019
Damian Laning | Sep 12, 2019

Look up Problem Solvers at Jenson. They make parts for these situations.

Did they do repair work here ?

Eddie Gutierrez | Sep 12, 2018
Christopher McColm | Sep 12, 2018

Yes, they have a full repair shop there.

No Question just a response to recent order. you guys are AWESOME !!! Order placed 04/10 Order arrived 04/11 BAMM !

Gmoney57 | Sep 12, 2018
j s | Sep 12, 2018

Ditto that. Always great local shipping! Even great pickups too.

How do I order drive train parts for 2011 Trek 520 cassette and rings?

Bob Koch | Sep 12, 2018
anthony baines | Sep 12, 2018

The simplest way and more convenient way is to Simply go online to the Jenson USA website and order the parts that you're looking for or you can head to their warehouse located in Riverside off of Sycamore Canyon in order the parts directly from the warehouse

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when will your web site show what is in stock correctly ? i had to cancel my order because items were not actually in stock but showed stock.

Paul Loeffelholz | Sep 12, 2018
Akira Cornell | Sep 12, 2018

They do have point of sale system. Some rarer items might get dropped shipped from another distributor but their warehouse is huge. They mostly have everthing in stock.

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