Evergreen Heights Apartments

Category: Apartment complex in Kirkland, Washington

Address: 12233 NE 131st Way, Kirkland, WA 98034, USA

Phone: +14254345197

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Michael Terry

Jun 7, 2022

Difficult to actually speak with a person in the leasing office. I was attempting to opt-out of a forced SmartLock installation, but not being able to talk to someone made this very difficult. If I was forcing tenants to use unsecure locks that I was using to surveil them, I'd probably ignore my phone too. EDIT 06/07/22: After ignoring attempts at communication for several weeks, the apartment sent another person to install a SmartLock. When we informed the installer that we were opting out, the leasing office finally contacted us back to let us know that "the 'opt out' option is for those who have a disability." In other words, the opt out option that was mentioned in the response to this review is an ADA accommodation. In order to "opt out" of their installation, you have to provide them with more medical and personal history than they should have any need for. The leasing office has told us two different things in public and in private, which is unethical, unprofessional, and fairly unsettling. Beware of anything they tell you, because they have a history of untruthfulness.

Ramonia Atulia S

Dec 4, 2021

Lindsay is very helpful, I love the apartment it's close to my work. Lindsay makes everything fast etc. Thank you so much.Hi Ramonia, Thank you for posting this five-star review! It’s always a pleasure to assist you in any way I can, and I sincerely appreciate your recognition here. If there’s anything else my team or I can do for you, we hope you’ll let us know! -Lindsay, Community Manager

Reilly Amrine

Sep 12, 2021

Me and my friend just moved in here after a terrible application experience at another complex. Kathryn and Lindsay were SUPER HELPFUL. I told them that my current lease was up on august 30th and they did everything in their power to find …Hi Reilly, Thanks for posting this five-star review! Our team always strives to provide exceptional customer service, so it’s wonderful to know Katheryn and I were able to turn a bad experience into a positive one and find you and your roommate the perfect apartment home. If there’s anything you need as you get settled in, please don’t hesitate to contact us. We’re always available to help! -Lindsay, Community Manager

Allison

Dec 11, 2020

****Amazing staff and great apartment community!!!****I received the best customer service ever, from the assistant community manager Katheryn and the community manager Lindsay! I didn’t end up moving here because I needed a different …Thank you for taking the time to post your feedback here, Allison! We would have loved the opportunity to welcome you to our community, but completely understand the need to be in a different area. We appreciate the five-star review and the kind words about Katherine and Lindsay and are glad to know they went above and beyond to assist you! We wish you well in your new home and hope you’ll consider us again for your future apartment needs. -Lindsay, Community Manager

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Questions & Answers

What are the rent prices for two bedrooms

Steve Watson | Oct 11, 2021
Rocky G Sandiford | Oct 12, 2021

Are you looking for a 1 year lease?

What kind of apartment tours are currently available?

Evergreen Heights Apartments (Owner) | Aug 12, 2021
Evergreen Heights Apartments (Owner) | Aug 13, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

Evergreen Heights Apartments (Owner) | Aug 12, 2021
Evergreen Heights Apartments (Owner) | Aug 13, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

Evergreen Heights Apartments (Owner) | Aug 12, 2021
Evergreen Heights Apartments (Owner) | Aug 13, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

Evergreen Heights Apartments (Owner) | Aug 12, 2021
Evergreen Heights Apartments (Owner) | Aug 13, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

Evergreen Heights Apartments (Owner) | Aug 12, 2021
Evergreen Heights Apartments (Owner) | Aug 13, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

Evergreen Heights Apartments (Owner) | Aug 12, 2021
Evergreen Heights Apartments (Owner) | Aug 13, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

Evergreen Heights Apartments (Owner) | Aug 12, 2021
Evergreen Heights Apartments (Owner) | Aug 13, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

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