UPS Customer Center

Category: Shipping and mailing service in Raleigh, North Carolina

Address: 4000 Atlantic Ave #196, Raleigh, NC 27604, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8AM–7PM

Tuesday: 8AM–7PM

Wednesday: 8AM–7PM

Thursday: 8AM–7PM

Friday: 8AM–7PM

Saturday: Closed

Reviews

Jonathan Wyatt (Jon)

Aug 21, 2022

A bit grimes but effective. Easily and quickly dropped off package. Representative there was friendly.

Zachary Chiodini

Aug 17, 2022

Horrible customer service. Their phone number goes to an AI that cannot understand anything you say or do anything productive for you.

Grayson Ward

Aug 13, 2022

It seems that I experienced a pretty common situation today with one of our local UPS drivers. The driver claimed that I was not home when he attempted to deliver a package, but I was home all day. The driver never came to my house, and just said he did. I called customer support and let them know about the situation. They basically said that the driver claimed he came by, although I assured her that no one came, and I didn’t receive a delivery attempt notification. She then informed me that the same driver had too many stops to make today, and it was going to be 2 days before he delivered my package. Either their drivers are lazy, incompetent or just dumb.

Emily Leverett

Jul 17, 2022

The were fast and helpful

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Questions & Answers

What is the local number. I have a package there I don't want sent back but I pick it up till Wednesday . Location 4000 Atlantic Ave.

Andreaelise Hunter | Sep 10, 2019
HESTER WALKER | Sep 10, 2019

IT'S A 1-(800) NUMBER!!

Can I return Amazon products here????

Doneshia Dublin | Sep 10, 2019
Jo Hyatt | Sep 10, 2019

Yes

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If a package is pending since June 2 in Raleigh, may I come and pick it up? I have the tracking number.

Julie Byers | Jul 11, 2022
UPS Customer Center | Jul 11, 2022

Hello Julie, it is necessary to open an investigation.

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Is it just me or is anyone else tired of the generic “I’m Sorry”? Completely insincere and over used by UPS. If operated my business as they do, I’d be broke, hungry and homeless. I’m so “Sorry” I decided to use your service. How’s that for sorry? Or was

Steven Moulton | Feb 11, 2022
Jon Argo | Feb 11, 2022

Are you going in person ? they've always been very nice and helpful even gone the extra mile with a lost package tracked it down took my phone number and called me back when they found it

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Where is my package it was supposed to be here today

Landon Shipman | Nov 13, 2021
Terri Jaskolka | Dec 13, 2021

The UPS customer center provides a pick up service for your packages, not direct delivery.

Will they be open today

Lucinda Long | Nov 13, 2021
UPS Customer Center | Nov 13, 2021

Hello, thank you for reaching out to us. Yes, this location is open today from: Monday - Friday: 8:00AM - 7:00PM.-Lancer

what is the last drop off time for something to go out today... one time I dropped after 5 and it did not go out even though the office still open

Beth Watkins | Sep 9, 2021
UPS Customer Center | Sep 9, 2021

Beth, the pacakges are usually picked up before or by 5 pm from every location, If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS. -Jaime

Are they allowed any alcohol sending to over sea?

Mingle Yip | Sep 10, 2019
Inamullah Bhutto | Sep 10, 2019

No

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Now, I ordered some stuff and it must be delivered at the office at 5007 new hope road and the office closed those days, so if I want to do a refund because I will leave the state. How could that be?

Adel Atabany | Sep 10, 2019
HESTER WALKER | Sep 10, 2019

MAKE ARRANGEMENTS TO RETURN ITEMS THAT YOU ALREADY PAID FOR AND GET ALL YOUR FUNDS BACK, SO THAT YOU CAN HAVE YOUR MONEY, BEFORE YOU LEAVE THE STATES!!

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why is it so difficult to find your website for employment?

Roselle Jarmon | Sep 10, 2019
Karen Shelton | Sep 10, 2019

Try jobs-ups.com

Can I rescheduled an appointment

Smallz Jones | Sep 10, 2018
Anthony Hailey | Sep 10, 2018

Yes

Who can I contact in the ups for further information, what is a number I can call?

diane Williams54 | Sep 10, 2018
Jeremy Roberts | Sep 10, 2018

Unfortunately, you have to contact their main customer support number. ☹️

Is Saturday a business day for delivery?

Kim Davis | Sep 10, 2018
Michael “DatNizzle” Brown | Sep 10, 2018

Not unless they used "Saturday Delivery" next day service.

counter for pick up at Atlantic location open til 8pm?

David Holzschuh | Sep 10, 2018
Diana Watkins | Sep 9, 2020

No. Mon-Friday 8:00-7:00pm Closed Saturday and Sunday

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How do I contact the regional manager for ups?

Stefanie Bell | Sep 10, 2018
Jim Puryear | Sep 10, 2018

Maybe call hub on Atlantic ave or email on ups site

What is the actual phone number for the location?

Ian Harshbarger | Sep 10, 2018
Mike Zetts | Sep 10, 2018

Unfortunately, they do not give that out.

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Where do i go if i have interview appointment

Donna Knopsnider | Sep 10, 2018
Anthony Hailey | Sep 10, 2018

Atlantic ave Raleigh

How can I get my package delivered to UPS station on Atlantic Ave Raleigh NC?

Alex Gracy | Sep 10, 2018
donette mulvaney | Sep 10, 2018

You have to go online put in your tracking number and request it or call customer service

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