Address: 120 N Main St, Troy, NH 03465, USA
Phone: +16032426007
Sunday: Closed
Monday: 8AM–8PM
Tuesday: 7:30AM–6PM
Wednesday: 8AM–6PM
Thursday: 7:30AM–6PM
Friday: 8AM–6PM
Saturday: 8AM–12PM
Addi Pose
I’ve thought for a long time if I wanted to write this, and decided that yes, yes, I do. I used to take all of my pets there, and now I’m feel like that was a mistake. A few years ago, I took one of my cats for a routine spay, and they were supposed to also remove her umbilical hernia. However, when I picked her up and asked about it, they were visibly confused. I had talked to one vet who used to be there (he was the only reason I still went there at the time), and the other vet, Cooke, was the one who actually did the surgery. I was rightfully angry but decided to leave it there and just not go back. Also, my female cat kept going into heat even after her spay. I asked them, but they told me “That just happens sometimes”. Come down the road to a while later after I’ve moved and my new vet goes in to remove the umbilical hernia. Cost me a mini fortune because now it was deemed “repair work” to go in there and see if anything had gone wrong during the spay. They were at most expecting a follicle. They found THE ENTIRE LEFT OVARY STILL IN THERE. I was furious when I was informed of this. Do you not know how to count? One ovary, ah ah ah…DONE! For the fact that you guys managed to botch one of the most basic veterinary procedures and are still somehow in business astounds me. Don’t take your pets here. My mother was taking her cat here until about a year and a half ago when I finally convinced her to switch. They kept pushing more products and stuff onto her, when it was clear it was not benefiting the cat, but making her worse. When asked about if it could be the medication, they said on no something else must be wrong. New vet was astounded and immediately took my mom’s cat off the medication and it went away. Turns out the side effects aren’t super common but are pretty well known for the medication. But yeah, I’m ending my rant here because I’ll keep going. Just, don’t take your pets here. Anywhere is better than here.
Dyl Wilson
If I could give 0 stars, I would. 8/31 is 2 years since they incorrectly performed a procedure and killed my dog. I had to file a complaint with the vet board. They confirmed that the vet did incorrectly perform the procedure. The vet who did it no long works here, but I do not trust this practice. They defended that vet during the time. I will never forget hearing my dog scream from pain that day. Do not go here. They were good in the beginning, but their true colors showed in the end.
Carol Travisano
I found this vet practice to be great. The staff at the desk were knowledgeable and took time to listen to my concerns. When I saw the vet they took the time to listen to me and explain things so I could understand it all. I found this place to be excellent. Would highly recommend them. They even heat the floors where the dogs are kept. I had a senior dog that this was very helpful for. It is the small things that make the big difference.
Stuart Rothberg
Vet lost my dogs records. If they cannot even keep their records safe, how can they be trusted to care for my 4 legged loved ones? In addition, they refused to see my other dog who developed a cauliflower growth in his mouth, but yet admitted it was an emergency. I will never trust this vet with my pets care again.
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