AAA Worcester

Category: Insurance agency in Worcester, Massachusetts

Address: 25 Mountain St E, Worcester, MA 01606, USA

Phone: +15088537000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Lisa Linke

Aug 25, 2022

I got my real ID here, so much easier than the RMV. The ladies are kind and tell you the information that you need to get whatever it is you're getting.

Michael Pavao

Aug 10, 2022

My starter motor does on my car. I had joined AAA a few weeks earlier. With the plus plan I am allowed up to onr hundred mile tow. I had the option to tow to private garage, AAA Garage or my house. The truck arrived when they said it would. They were timely, curtious and effective. I had it towed to my driveway where I had it fixed. Totally satisfied with experience.

Jason San Martin

Aug 9, 2022

Agent I spoke with never got back to me. I even informed agent that they can get back to me by Monday the latest. Still no follow up. No reflection to AAA. I ended up going with another provider.

Rodney Gooding

Jul 8, 2022

Very helpful folks, came in a hot mess needing something an international drivers license with no idea what I'd need and they sorted it out and got me what I needed and I was on my way in 5 - no long wait and it wasn't particularly busy. Recommended.

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Questions & Answers

Can I renew my driver's license at East Mt AAA?

Pat C | Sep 9, 2017
Paul Dansereau | Sep 9, 2018

Yes

I am 78 years old can i renew my drivers license with you.

Louis Schraffa | Sep 9, 2018
Ernie Chiasson | Apr 11, 2022

what do i need to bring for my lic renewal

Is the registry service open open on saturdays

Norma Miranda | Sep 9, 2018
Lynn Gremo | Sep 9, 2018

Yes 9 to 1

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Can I get the new SMART Massachusetts driving license at the Worcester Ma Triple AAA location?

Leslie Fish | Sep 9, 2019
William Howe-Hughes | Sep 9, 2019

Yes

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can I get a passport photo at this location?

John Rand | Sep 9, 2019
Angel Rivera | Sep 9, 2019

I hear if you're a menber the photos are free

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Can the aaa insurance register the vehicle's like other agencies do.

Joe Brown | Sep 9, 2018
Paul Dansereau | Sep 9, 2018

Yes

replace a damaged license plate?

Brian Leduke | Sep 9, 2018
Susan Goyette | Sep 9, 2018

Doubt it - better call

Do you have to be a aaa member to renew yout licence

Joel Poulin | Sep 9, 2018
Kim Killam | Sep 9, 2018

I called on 4/27/18 to verify if you had to be a AAA member to get your license renewed because I heard from my Mother who is a senior citizen that her friends who were not AAA members were getting their license renewed at this location. My parents live only 5 minutes from the office and this would be so much more convenient, since I must bring them. If they are letting in non-AAA members, that would explain the 2-3 hour wait for license renewals. Waiting on hold (24 mins, I could hear someone take the call and then they hung up without saying anything), will let you know soon, as I have to now wait again. Confirmed you must be a AAA member. Those who got through without being a member must of done it on a busy day and they didn't ask for the membership card.

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Can I get a real id Here

Tim Foley | Aug 11, 2022
Crystal Bickford | Aug 11, 2022

No you have to go to the RMV for that.

Im a member but my wife is not can she renew her license?

Donny Oleski | Aug 9, 2022
Rodney Gooding | Aug 9, 2022

No I think not, you yes, her no.

can I add my granddaughter to my account even if she does not live with me?

Denise Batchelder | Jul 10, 2022
Brenda Dickerman | Jul 10, 2022

I believe you can

Can I get a passport

Joyce Lizotte | Jul 10, 2022
Joyce Lizotte | Jul 10, 2022

How do I get a passport

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can i get a state id here even though ive never had one before

Shark | Jun 10, 2022
Nabeel Sheikh | Jun 10, 2022

Yes, you should start your application online on rmv website first. You will need to be AAA member to schedule an appointment here.

My son has AAA and drives me everywhere... I am 72 and would like to renew my licence....can I do that under my son's membership?

Linda Wooden | May 11, 2022
Doreen Bruso | May 11, 2022

Only if your on his triple A

do I need an appointment to renew my drivers license ?

Teresa Doyle | May 11, 2022
Diane Beaudoin | May 11, 2022

Eye test otherwise no appointment

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Can I make a dmv registration payment?

barbara desrosiers | Mar 12, 2022
Glenn Gravlin | Mar 12, 2022

Yes. IF you are a AAA member. You also need an appointment.

Can I return license plates to your office

Christine Alex | Feb 10, 2022
Amy Clarke | Feb 10, 2022

No, you will need to return to your local DMV or destroy and recycle them.

did you open for walk in also

Darcy Jenkins | Feb 10, 2022
Amy Clarke | Feb 10, 2022

Yes!

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Can I renew my passport?

Linda Tilleman | Jan 11, 2022
Ana Orozco | Jan 11, 2022

Yes, but you need an appointment and just not sure if you have to be a member first or not. So I would call.

if your not a AAA member can you make an appointment at your office to apply for a state ID

Luz Figueroa | Dec 12, 2021
Vincent plastering | Jan 11, 2022

If you're a member ,u can use there registration services, from I'd, registry titles , transfer ,plates everything I think but , driving testing, it's great, I would of spent probably a thousand dollars$$, on hook up and towed, if you're a member, 4, tow service s a year, and/or a 100 miles ,but they don't tow off mass Pike with out hook up tow fee ,ones off the mass Pike AAA kicks in for tow, that's the one thing don't understand ,290 ,495, 146,any we're but the mass Pike u get hit with fee then and there if u don't have cash or credit card one u stay off the mass pike

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Can I do a transfer of registration there?

April Oslebo | Sep 8, 2021
Gilo m | Sep 8, 2021

Yes, but you have to book an appointment first.

my name is moises i have an appointment to do my motorcycle exam in pittsfild ma . can aaa help me know the address of the exam?

Moises Assis | Sep 8, 2021
Elaine Miles | Sep 8, 2021

They should be able to. They know about travel needs, driving Education, driving discounts and bundles for all vehicles, and discounts for movies / pop corn and soda, they have great gifts you can buy for Christmas season, they have Registry in some of them, they have in some AAA insurance company, and they have pass books people can buy, they have great information area for questions like yours. Call ahead. They sell luggage and E-pass for State Highways. Most State Highways here Massachusetts uses E-pass now.

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Can I register another vehicle on east mountain street

Charles Foster | Sep 8, 2021
Bob OKeeffe | Sep 8, 2021

I'm not 100% sure but I think you have to make appointment on the registry website either way. At the beginning of the Pandemic I put a car on the road and I did so at the worcester registry. Except for the long wait outside the registry for appointment it was typical appointment.

I am giving my son a car, he has a license and his father will be top insured can i come to the branch to get insurance, new plates etc?

Sharon Norgren | Sep 8, 2020
Joel Bernier | Sep 8, 2020

New plates, require the registry in one form or another, some insurance companies will do it for you, as will most dealers. The triple A office does not do new plates.

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Can I renew my drivers license at AAA?

Joanne Park | Sep 8, 2020
Denise | Sep 8, 2020

Yes

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Can I renew my drivers license to the REAL ID at the Mountain St. AAA office in Worcester, MA?

Barbara Green | Sep 8, 2020
CCC PFD | Sep 8, 2020

Yes. Just bring all proper paperwork with you. And good to go

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Can I change the address of my REAL ID at a AAA location? What do I need to do that?

Michelle Fuller | Sep 8, 2020
CCC PFD | Sep 8, 2020

You can change your address online at the Mass rmv website. For free. There is a line on the back of your license where you write your new address. Or if you want it printed on the face of a license you can request a new license for the $50 fee. And they will mail it to you.

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I currently have a CDL license due for renewal, but would like to renew as a class D only. Can I renew as class D at AAA?

Dave Money | Sep 8, 2020
Tom S. | Sep 8, 2020

I wish I could help but I don't want to give you information I'm not sure of. Try calling first.

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Do y ou have a Notary Public at this location and what are their hours today?

Cyndi Davis | Sep 8, 2020
Paul Renaud | Sep 8, 2020

I would recommend your service. The men that used your service was exemplary.

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My wife has been a AAA member for 12 years , I don't drive I'm disabled , could I get my handicap placard at AAA because my wife is a member ?

Jon Gardner | Sep 8, 2020
Tom S. | Sep 8, 2020

I don't know I got mine,,3 years ago thru the RMV

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How long before you receive your new cards? It's been a couple wks

Carmen Lopez | Sep 8, 2020
stephen vantre | Sep 8, 2020

A month before your current ones expire.

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Called 3 times today. Sat on hold 3 times. Finally asked for call back. I'm a member. What do I need to do to get service?

Sue Belsito | Sep 8, 2020
Tom S. | Sep 8, 2020

I always try to go early I've never tried doing any business on the phone.

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Can I process a Real I D at the Mountain St AAA?

Thomas Wiegand | Sep 8, 2020
CCC PFD | Sep 8, 2020

Yes this AAA branch does Real ID. I did it back in may of this year (2019)

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I renewed my drivers' license today. I realize I got a temporary license, but will my real license have an expiration date of 12/5/20 unliked the temporary license whose expiration date is 12/5/19

Patricia Blodgett | Sep 8, 2020
Paul Perlin | Sep 8, 2020

Patricia, your real licence will have an expiration date 5 years from now, usually on your birthday.

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Can I get a real I d license on a Saturday, at east mountain st. location?

Ronald Sullivan | Sep 8, 2020
Joel Bernier | Sep 8, 2020

Yes, but go early, if you arrive say at noon you probably are not going to succeed that day... and make sure you have all your papers in order...

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I am prechecked for TSA application but do not have appointment can I go anytime

Florence Walsh | Sep 9, 2019
Paul Perlin | Sep 9, 2019

if you get there 30 min before they open, you can be 1st

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Do your offer driver training and if yes how much please?

Pamela Remillard | Sep 9, 2019
Lynn Gremo | Sep 9, 2019

AAA.con/drivertraining

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Can i drop off plates there

Chuck Hackett | Sep 9, 2019
Ann Minichilli | Sep 9, 2019

No sure

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can I register a 49CC Vespa scooter at Mountain street ?

Rosa Todd | Sep 9, 2019
Carol Bloom | Sep 9, 2019

If this is the 1st time you are registering it and need plates, then you need to go to the Main Street office.

Can i make an appointment?

Michelle Coppolino | Sep 9, 2019
Shannon B | Sep 9, 2019

Yes

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Is anyone ever going to answer the phone?

Paul C | Sep 9, 2019
Tori lee Jones | Sep 9, 2019

no

Does app for renewal of license have to be done on computer.?

Jean Falco | Sep 9, 2019
Carol Bloom | Sep 9, 2019

No...they have paper applications. Just make sure you bring all your necessary documents. Hint: try to get there early. Lines get long really fast and the whole process takes longer than before.

To add family member with basic coverage how much, with save $20 mailing?

Margo Murphy | Sep 9, 2019
Carol Bloom | Sep 9, 2019

I think it is $33 for a family member to be added on your account which costs $50. This person must share the same address. This would be for a basic AAA membership.

Do you have to be a member to renew your license here?

Megan Hussey | Sep 9, 2019
lauren greiner | Sep 9, 2019

Yes

Can I turn in my old number plates for new ones. The inspection station said I shoud have new plates. Thank You Joe

Joe Parella | Sep 9, 2019
Carol Bloom | Sep 9, 2019

Give them a call. I know they don't provide all Registry services. When I had to replace mine a few years ago, I went to the Main Street Registry. Took all of 5 minutes for the swap. Make sure you bring your paper registration and the old plate in with you.

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Can I make international drivers linsence?

Moses Addai | Sep 9, 2019
Kirsten Newman | Sep 9, 2019

Yes

ARE THERE HOURS ON SATURDAY?

Bill Dunn | Sep 9, 2019
Jim Delage | Sep 9, 2019

9 to 1

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do you do passport pictures

Kevin Morrissey | Sep 9, 2019
Ferdinand J. Pereira | Sep 9, 2019

Yes

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Do you provide travel agency services?

Deena Turcotte | Sep 9, 2019
Ann Minichilli | Sep 9, 2019

They have a person to talk to about it

When transferring ownership of a car to my son, does he register the car first, or obtain car insurance first?

Jamie Levine | Sep 9, 2019
Ann Minichilli | Sep 9, 2019

Insurance is first.

My drives license/and AAA card is misplaced. Can I get a replacement license and card here? Also if so will I get the physical license same day?

Erin Fitzgerald | Sep 9, 2019
Ann Minichilli | Sep 9, 2019

You can get a replacement AAA card. It will cost about $3.00. I believe you can get a replacement license there too. They do registry services there.

Can I renew m auto registration at AAA?

Joyce Ciavola | Sep 9, 2019
Ann Minichilli | Sep 9, 2019

Yes if you are a member

What do I need to get a passport?

Kristen Crutchfield | Sep 9, 2019
Ann Minichilli | Sep 9, 2019

Your AAA card, Proof of who you are. They also take the photos needs for a small fee.

can I get a real ID at this office?

MARYELLEN CLEARWATER | Sep 9, 2019
Carmelo Garcia | Sep 9, 2019

If you are a member of AAA yes you can

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my license cracked. Can I come to Worcester AAA and get a new one. It does not expire till 2022

Peter Little | Sep 9, 2019
Ann Minichilli | Sep 9, 2019

As long as you are a AAA member

Do I have to be a member of AAA to renew my license and can I get a real license

Lillian Colon | Sep 9, 2019
bill isildakli | Sep 9, 2019

Yes

Can I get recertification for class A at triple aaa

Lizette Perez | Sep 9, 2019
Da Cha | Sep 9, 2019

You mean renewal of your class A license?..

Can I find the form to order replacement license plates for MA at the East Mtn AAA?

Jeffrey McNeal | Sep 9, 2019
Da Cha | Sep 9, 2019

Dont know.. try going to the DMV online site to look to see if you can download the form from there site..call AAA first to ask about the form before going there ...

Can I get the real license With d information

DONNA RYAN | Sep 9, 2019
Jim Delage | Sep 9, 2019

Must have proof of residency plus birth certificate or passport

Can I renew my license

DONNA RYAN | Sep 9, 2019
Susan Goyette | Sep 9, 2019

Yes

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Can I get my Massachusetts drivers license from E. Mountain AAA. My current license is from out of state.

Jim Peters | Sep 9, 2019
Lynn Gremo | Sep 9, 2019

No sorry Jim. Out of state licenses need to be changed back to MA by a DMV main branch. AAA can not do them.

Can they fix my date of birth on my license they put 1 it’s the 4th

Jon Lowell | Sep 9, 2019
Stephen Thomas | Sep 9, 2019

They should be able to, they have full RMV there.

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Can a exchange international money from Europe?

Myrlande Regaillard | Sep 9, 2019
Susan Goyette | Sep 9, 2019

Doubt it.

Can I get updated licence plates at the Worcester office of AAA ?

John J. Donahue | Sep 9, 2018
Peter Kimani | Sep 9, 2018

I believe so.

Can I renew my drivers license even if they want to do the eye test?

jean choquette | Sep 9, 2018
Susan Goyette | Sep 9, 2018

Yes

Is there a notary ?

Wendy Davis | Sep 9, 2018
Jim Delage | Sep 9, 2018

Usually there is, you might want to call first

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What about a Massachusetts ID for my daughter

D. B. | Sep 9, 2018
Susan Goyette | Sep 9, 2018

Call and ask. They are really nice.

Can i clear a registry hold at the wocester office

Steve Phaneuf | Sep 9, 2018
Susan Goyette | Sep 9, 2018

Call and ask AAA

Can you get the new real federal ID at AAA?

John Bessant | Sep 9, 2018
Susan Goyette | Sep 9, 2018

I think so but call and ask!

Can I get a Massachusetts drivers license if I move here from another state?

David White | Sep 9, 2018
Susan Goyette | Sep 9, 2018

Call and ask. They renew but you may have to go to the registry for new. Bring your social security card or passport and proof of residency like your lease or a utility bill with your name and address on it. Good luck!

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Can i order replacement plates and receive a temporary certification at AAA?

A Google User | Sep 9, 2018
Susan Goyette | Sep 9, 2018

Call and ask

If I am going on a cruise does my 13 year old daughter need a passport? What documentation is acceptable for her?

Steven Boone | Sep 9, 2018
Susan Goyette | Sep 9, 2018

If you plan to stop at a foreign port, yes. Also your driver's license may not be enough to get on a plane now.

Can I cancel registration of a current car and return plates there?

Rita Colwell | Sep 9, 2018
Susan Goyette | Sep 9, 2018

Easy enough to call them. Off hand I don't know.

Can I apply for a new license plate there as nine is "too shiny"?

Mary Donovan | Sep 9, 2018
Susan Goyette | Sep 9, 2018

Doubt it Call them They're very pleasant

can i transfer my registration at this location?

Monica McMullan | Sep 9, 2018
Lynn Gremo | Sep 9, 2018

If you are a AAA member and it's a transfer to a registration you already have. You need to go to your insurance company first and it must be either a casual sale (from another person ) or a car dealership in Massachusetts.

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Can I get a new license photo taken with my license renewal at AAA or is it a renewal only with existing photo only ?

Nick Germain | Sep 9, 2018
Mary Ellen S | Sep 9, 2018

You can get a photo, too.

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