Best Buy

Category: Electronics store

Address: 1000 Cranberry Square Dr, Cranberry Twp, PA 16066, USA

Phone: +17247788300

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Denny Hespenheide

Jul 24, 2022

A manager (I think Erin) assisted me and was extremely knowledgeable and friendly. I felt comfortable with my purchase after talking it through with her. There's still something to be said for in-store shopping vs blindly buying online based on user reviews which may or may not be real.

Jeremy Blymiller

Jul 12, 2022

I have been trying to reach this store for 3 days now because of the horrible job that was done when hanging my TV's. Now when I call I get a call center and they say it should be 2 hours before they call you back and it has now been 2 days!! I was told by the in store manager that my issue will be expediated but it sure does not seem like it is!! Very Disappointed!!

Joey Kwon

Jun 3, 2022

Had to get my Xbox controller replaced after it broke and geek squad was quick and got my replacement without any issues. I actually recommend people get their geek squad warranty after having a good experience. Purchased warranty again for this new one and hope to never use it.

Steve Bennett

May 24, 2022

I went in very interested in buying a dash cam, I was looking at and comparing them for about 20 minutes continuously looking around for someone to help me. I couldn't find anyone. I saw a couple employees talking amongst themselves and they were too busy to notice me. Idk when or if I'll b at best buy again. I did get prices so I could compare them to amazon.

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Questions & Answers

Do I need an appointment to come to the store and buy and get help with a laptop?

Sandra Parker | Dec 2, 2020
Mo Chatlani | Dec 3, 2020

If it's purchase only, I think you can just walk in and someone would assist. They have appointments only for geek squad.

Our Samsung tv which is fairly new has a black line down the left side toward middle Will they stand behind it

Sharon Heim | Sep 3, 2021
Darren Strohecker | Sep 4, 2021

How long have you had it exactly because if it's still under warranty Samsung will fix or possibly replace it.

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Can I recycle my old printer at your store?

James Steiner | Mar 7, 2021
Adam Kaesberg | Mar 8, 2021

They do accept e-waste and the bin's are on the right when you first walk in the first set of doors

what is the difference between 'smart tv' and regular tv?

Mary Vargo | Mar 7, 2021
LuAnn Collins | Mar 8, 2021

I believe smart tv has all the apps and allows you to stream, with regular tv you need to buy attachment to stream

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I have an Internet purchase that needs to be returned. Can I bring it to the store instead of shipping it? USPS is unreliable and the packaging is no longer secure.

Louis Johnson | Feb 5, 2021
senya Guirrich | Feb 6, 2021

Yes you can

Do I need an appointment to pickup an order?

Carol Mitrea | Dec 2, 2020
Wayne Hobbes | Dec 3, 2020

I just walked in, no problem.

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Do you offer military discount?

Andrew Kotyk | Dec 2, 2020
Trinity B. | Dec 3, 2020

They do not offer Military Discount.

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How can I make make my old speakers wireless

Normn McCreary | Dec 3, 2019
Wayne Lambert | Dec 4, 2019

You could buy a Bluetooth adapter

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do u sale exterior security cameras plus instalation

joseph oldaker | Dec 3, 2019
Howard Pierce | Dec 4, 2019

Yep

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Do you repair gps units?

Jim Elliott | Dec 3, 2019
Steven Turner | Dec 4, 2019

Unless it is a service that they have added no. The geek squad did gos updates from time to time but never repairing a damaged one.

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Why does the plumbing co that is scheduled to install our dishwasher tomorrow want us to pay them a $20.00 Allegheny County fee for installation?

Marti Hughes | Dec 3, 2019
Ron Triska | Dec 4, 2019

Good question. I'd call Allegheny County Courthouse and ask who to talk to. I never heard of that fee.

Does the owner of the best buy card have to be there to use it???

Julie Rodgers | Dec 3, 2019
Isabella Seybert | Dec 4, 2019

No

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Can I return a product I bought online to the store

Vicki Mcmillen | Dec 3, 2019
Thomas Ware (DanconiaF) | Dec 4, 2019

Yes

Tried calling the store on hold for over 10mins and hung up! Just wanted to if they carry Gitterbug phones in the store?

Diane Franklin | Dec 3, 2018
Michael Mykita | Dec 4, 2018

I'd suggest going to Bestbuy.com and looking there. If you find it, you can see if your local store has it. If not, they may deliver to your store for pickup.

Do you have the 8 inch kindel fire? and could help transfer info fro my old kindel to it? What are the costs?

Joyce Bubash | Dec 3, 2018
Clarence Johnson | Dec 4, 2018

They usually have them in stock and check the website for data transfer fees

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Mike Armstrong I'll never purchase anything from there again. I wasn't able to read the last part of your answer, you will...

Debbie Randolph | Dec 3, 2018
Sean Sedam | Dec 4, 2018

Yes they'll be more than happy to help you! Good luck!

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Do you sell and install heated seat add ons?

Parrish Maitland | Dec 3, 2018
Matthew Willson | Dec 4, 2018

No, remote start, alarm, and Audio systems are all the automotive installs if I am not mistaken

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When is a rep ofAPPLE IN cranberry

JoAnn Coatsworth | Dec 3, 2018
Delsa White | Dec 4, 2018

Ask Rotten Apples...

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How do I get to talk to someone in the store to schedule a pickup

Linda Lynd | Dec 3, 2017
James Shearer | Dec 4, 2017

Im sorry I don't know the answer to that question ?

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what our your store hours

thomas genevie | Dec 3, 2017
Charles Seth | Dec 4, 2017

Sun 11a to 8p mon to thurs 10a to 9p fri 10a to 10p sat 9a to 10p according to the website

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I have been on hold for 15 minutes when will some one pick up the phone?

Mary Kelly | Dec 3, 2017
David H | Dec 4, 2017

You might want to try hanging up and calling back, that seems like a very long time to be on hold.

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