I want to know why the hell there is no one to talk to. I have a washer full of water and jeans that will not rinse and spin. My husband and I have tried to call this number all day. I need to talk to a person not a damn computer.

Looks like you got your answer, good luck!

I had the same problem and going to the store did nothing. I actually had to google the best buy customer service number and their corporate offices number. You will get through but they make it virtually impossible. Thats why i will not recommend them for anything

Duh! I got your answer Mike Armstrong. All I had to do was click on answer...lol I wear blonde well 😅