Heritage at Temple Terrace Apartments

Allahon Bailey

If you think you’re moving to save money, this is not the place. This complex charges nearly $150 for sewage and close to $70 for water with no explanation about how the bill was calculated. These expenses are not included in the monthly rent. The washers and dryers were broke and not working for the majority of my time at the complex but they still charged residents for them. Only one pool is actually able to be swam in but still no deductions. You can never get a hold of management when you have a situation. If you need things fixed, they will send a man who speaks only Spanish to “fix things”. He cannot be communicated with and therefore cannot do his job properly. In addition, perhaps the most significant part and sole reason why I am fed up, the complex threw away my clothes that were in the dryer that I was charged to use after I could not access them (because they locked the doors) for two nights in a row. When asked about my clothes, they acted oblivious and stated they were not responsible even though they are. My greatest recommendation for anyone considering this complex: please avoid it. I have witnessed many injustices and sly things take place. This complex does not care about the residents - they do the bare minimum to maintain their jobs and that’s it!

Cassandra Traina

Put in a $75 application, emailed, called, and visited the leasing office. No one got back to me. Leasing office was vacant. Tried multiple times, it has been 2 weeks. Word around is new management is ruining this once nice complex - I can see it, as they can't even do something as simple as return a call/email. Dont waste your money...

Melissa Marshall

The apartments are good size and updated. Whenever I've had issues the staff addresses them as soon as possible. Generally it's a family atmosphere and the other tenants are pleasant. There's a decent elementary and middle school just up the street. Sometimes there's the regular city/apt issues you get when there's alot of different people together in one place. The maintenance team is friendly and works hard to make things work for everyone. I've even seen them help lost kids. It's not perfect, but no place is, but it's a nice community that's not very micromanaged so you have your privacy.

K. Campbell-Donaldson

Quiet complex. Our apartment is spacious. Great management in the leasing office. The leasing agents are always welcoming and communicates well. They respond promptly to any issues we may have. We are going into our second year of leasing and love it! Best apartment community we lived in thus far. 😊👍