WIRELESS PROS

Category: Cell phone store in Chula Vista, California

Address: 4360 Main St #203, Chula Vista, CA 91911, USA

Phone: +16194260077

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Computer FaLT

Feb 24, 2022

I have one issue other than that service is fast and they fix my lcd screen good everytime at a good prize. There helpful and seem like nice people. My issue is i take my phone because my lcd screen needs to be replaced. Everytime they ask for my password . I used to fix phones and not once I needed customers password. Now when I receive my phone back tech or Owner said you have to wait over 13 minutes because phone was disabled. Now thats weird

robert Cortez

Mar 6, 2021

Great customer service. Very knowledgeable staff. Been coming here for any cell phone related issues and they always resolve the problem. Pricing is reasonable, I highly recommend Wireless Pros!

noemi ruiz

Jul 21, 2020

We took a Galaxy S10+ to repair the screen on a Saturday afternoon, they said it would be ready by Monday or Tuesday the latest and that they would call when complete. They asked for a $150 deposit. Tuesday 3 hours before they closed, we called and they said the phone was not ready. I would have expected at least a courtesy call to let me know the phone wouldn't be ready. Unbelievable that after 3 work days they couldn't fix my phone. . Extremely poor customer service. We took it somewhere else and they had it ready in less than 2 hours.

Lilliana Valdovinos

May 14, 2018

I wouldn’t recommend this place. The guys took 2 days to finish my phone . The first day I went to pick it up 4 hours after dropping it off . I never got a call back so I had to keep calling to see if it was almost done . The girl keep telling me the same thing “he’s almost done “. I took initiative to go after two hours to check it out it still wasn’t done . Hours later I call and he finally finished . I go & I check out my phone . The front camera still wasn’t working correctly . If I hadn’t checked it out he would have let me pay and leave without pointing out it still isn’t fixed ! I had to pay full payment anyways and leave it over night .. the next day when I go to pick it up it STILL wasn’t working correctly . The only thing he fixed was the back camera . So I was confused as why I payed so much when he didn’t even fix the front camera . He did replace the screen but my phone STILL is not working well and it is working WORSE the. It was before he “fixed it “ . Idk what he did but my screen isn’t responsive and my phone crashes all the time . Save you money and time and go else wear for a screen replacement or anything in general . I had to buy a new phone from what should have been an easy fix , when I brought it in my screen was cracked but still responsive a couple days after him replacing it my phone no longer works . Stay away from this place there’s a reason why the prices are low also the guy never even apologized.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 6, 2022
WIRELESS PROS | Sep 6, 2021

6 feet distance Wipe and disinfect all surfaces. 2 customers in store at a time. All devices cleaned and disinterested. 2 customers in the store at 1 time. Face mask mandatory.

do you unlock iPhones?

Jaime Rios | Sep 6, 2020
WIRELESS PROS | Sep 6, 2020

Yes we are able to unlock most phones.

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