Ferguson Bath, Kitchen & Lighting Gallery

Category: Bathroom supply store

Address: 2860 N Federal Hwy, Fort Lauderdale, FL 33306, USA

Phone: +19545673110

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–5PM

Reviews

Gemma Collection

Aug 31, 2022

I worked with Leah and had a truly wonderful experience! She helped me place the perfect lighting pieces in both my living room and dining room. Leah was attentive, informative and knowledgeable. Rachel was a help too when Leah was out. I loved the customer service and ease. I had a shipping issue and was impressed by how quick the resolution was. Thank you and look forward to more projects soon!

hoda hosseini

Aug 25, 2022

Over the years we have ordered many things through Ferguson and we have never had an issue.However we ordered a subzero refrigerator and freezer well over a year ago that were promised in March and every month they’re pushing it back blaming it on everything and meanwhile the cabinet people are gone and our kitchen looks awful. Though they are cordial, I wish I had never ordered it and I feel we should have been warned before we pre-paid in full.😭

Joan Hansen

Feb 3, 2022

I went into the Ferguson Ft. Lauderdale store to purchase 2 vanities on December 31 and was told it would take 5 business days to arrive. I was notified by a trucking company they were lost and they did not arrive until 15 days later. When they arrived, they were dropped off in the middle of the driveway in the rain with no notification and one of the vanities legs had been crushed. I tried to replace this vanity and was told there was not a replacement of the same style. Because of this I returned them both. It has been 2 weeks and I have still not received the refund for this order. Even though I ordered in the store, they will not help me and I need to call the corporate number. I have made numerous phone calls and spoken to numerous people and still don't have my refund. TERRIBLE CUSTOMER SERVICE. I was not taken seriously.

David C

Apr 19, 2021

Top of the line brands. Large selections to choose from and compare with competitive stores

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Questions & Answers

What can I pay with?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 8, 2022
Judy Singer | Aug 7, 2022

this was my 1st experience at Ferguson's. Leah was my sales consultant. everything was perfect. I will be making another appt with Leah to finish the selection process. my only wish was that I could have had a longer appt so I could have gotten everything done. seems like you have to pick your area of focus and book a 2 hr appt...then re-book and return for another area of focus. it'll be worth the return visit to finish selecting appliances, plumbing, lighting, etc. thank you leah!!

The item I received was defective. How do I get a refund?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 8, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 8, 2022

You may initiate a return for a defective item within 180 days of receipt for a full refund.

How long do I have to return an item?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 8, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 8, 2022

For most items, you may initiate a return for refund of the purchase price (not including shipping) within 180 days of receipt. Items cannot be returned or exchanged after 181 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.

Is Ferguson still open?

Ferguson Bath, Kitchen & Lighting Gallery | Sep 6, 2020
Ferguson Bath, Kitchen & Lighting Gallery | Sep 6, 2020

We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.

I've never been to this store, How is the Customer Service?

Gerie T Gomez | Sep 7, 2019
Brite Plumbers | Sep 7, 2019

Awesome very friendly and everyone knows what they're doing

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