Quality Property Management

Category: Property management company in Medford, Oregon

Address: 317 Howard St, Medford, OR 97504, USA

Phone: +15417767674

Opening hours

Sunday: Closed

Monday: 9AM–12PM

Tuesday: 9AM–12PM

Wednesday: 9AM–12PM

Thursday: 9AM–12PM

Friday: 9AM–12PM

Saturday: Closed

Reviews

Sonja Morris

Feb 7, 2022

My friend Jodi Sirstad has a storage unit with these guys and they ripped her off. They took 2 months of rent at one time and then said they couldn't put it back. THATS ILLEGAL!! He said well just look at it this way you dont have to pay next month. Not the point. She lives on a fixed income and couldn't afford 2 months at a time.. DO NOT RENT A UNIT FROM THESE CHEATERS!!

Craig Paterson

Sep 30, 2021

I just moved out of an apartment in shady cove which was under different management when we originally moved in. There was a security deposit made when moving in which we were told from the original manager that all deposits and payments would be forwarded to quality property management. We moved to Medford and we're met with no deposit return which was explained to us that no deposit ever came from the previous owner. I have documentation of this which will be used in a lawsuit. Then we received a letter requesting we pay $1,500 in repairs. Which would have been covered by our security deposit. We also paid $800 in professional cleaning services which will also be included in our lawsuit. Quality property management has committed fraud. And will be suffering the consequences of this illegal means of property management. Stay away from quality property management or you as a property owner or tenant will end up in a lawsuit as well.

DJ Mandi Mouse

Aug 24, 2021

They took almost two months to respond to my inquiry. The lady who did the showing was late, did nothing but stand in a corner on her phone. The place was a joke for the price they’re asking, there were even cockroaches in here!!! Definitely not worth how much they want to rent— clearly they’re using the renting money for something else. All these property management companies in the Rogue Valley think the working class who are struggling to find a home is a fun business game!! Also I’m not pro or anti mask, but considering having a bunch of people in a cramped rental property the lady “showing” the place could’ve at least wore a mask. I don’t know how their other properties are but maybe stop paying these people to be on their phones and start making the properties they buy from others at least presentable! Who knows how the water, heating, etc worked!!! Really put the nail in the coffin for me to give up on the Rogue Valley and just move somewhere else. I love the area but not enough to bend backwards for a dump who won’t take my family seriously.

Clarissa Spencer

Feb 26, 2020

I was hesitant to rent because of all the negative reviews, but I’ve been a tenant for over a year now and I have no complaints. I pay online through an app they provide and I’ve never had any issues. I recently submitted a maintenance request for a leaky faucet and they showed up within 24 hours to look at it and installed a brand new faucet the same day. I’m pleased with their service, and the office staff is not rude, like other reviews imply. My application process was also seamless.

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Questions & Answers

I rent a Duplex for 22 years I was told that I have to pay around $ 250 for the Plumber to clear the pipes from the roof. These pipes are for both units but I'm the only one having to pay.

Debra Hodges (Debbie Hodges) | Sep 6, 2020
Quality Property Management | Sep 6, 2020

Hello Debra, according to the Plumber, the clog was from your unit. It was a soft plug that required removal. The land owner cannot control what is placed in the drain, or dropped in the toilet: Such action is under the control of the tenants. Clogging of toilets and drains are considered a tenant expense in the rental agreement. In cases like these, we rely on the assessment of the professionals, prior to billing tenants.

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You need to show what you pay for a background check. Charging $50 is outrageous when the cost is normally much lower. More people would use your services if your application fee was reasonable.

Carol Chamra | Sep 7, 2019
Quality Property Management | Sep 7, 2019

Hello Carol, Thank you for your input. The screening fee covers the cost of the background check- which we order through the vendor we use. The fee also somewhat covers the absorption of company time in checking references. Looking at the local competition, screening fees run $45-$70. Our company seems to be well within the reasonable range. It should be noted that QPM does not accept screening fees from multiple parties for a single rental. We only screen one family at a time, on a first come-first serve basis. To date, we do not have any issues placing tenants due to a $50 screening fee. However, some tenants do have issues coming up with deposits and the first months rent. Thank you for your time in providing feedback. QPM

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