Kaiser urgent care

Carmen B Rodriguez

The worst. Cut your losses and go straight to the ER. They will probably send you there anyways because they, apparently, don't have the capability to actually help in your time of need. I also believe they have a contract with whoever makes Prednisone because for some reason, that's one of the medications I always come home with no matter what. Ugh

Anas Deiranieh

Been here since 8:45am, 15 minutes before opening. I tell reception, I have a growth in my trachea. He notes it as a sore throat, and assigned me low priority I assume? I corrected it with check-in and said it’s a growth! Not just a sore throat, meaning I cannot swallow food because it gets stuck! Still put in low priority I guess. It’s 10:37 and the doctor finally showed up only to tell me to go to the ER. Two hours wasted and who knows how many more after I leave here. Still waiting for …. Idk …. to be told which ER to go to? half a work day lost. . . Whats infuriating is that I tried to call Urgent Care last night for 45 minutes, and speak to someone to ask if they have this capability to diagnose my condition. The appointment services couldn’t get ahold of anyone to ask that simple question and save all of us time …. Thanks Kaiser

Mickie Salmen

Extremely slow. Moving patients between 2 line for no obvious reason. Been here 45, not even checked in yet.

Juergen Meinberg

Nearly impossible to reach anybody by phone! And when you reach an employee all they do is give you another number to call! And the impossibly long wait to talk to someone starts all over! Since I am in need of a new hip and repair a fractured bone you guessed the pain I am in!Juergen, we regret to hear that you had a negative experience with getting through by phone. If you have not had success yet, you are more than welcome to use the secure e-visit site (https://healthy.kaiserpermanente.org/southern-california/sign-on.html#/signon ), or contact your physician directly with the KP App.