BMC HealthNet Plan

Category: Insurance agency in Boston, Massachusetts

Address: 529 Main St #500, Boston, MA 02129, USA

Phone: +16177486000

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Stephanie Nimchick

Jun 18, 2022

Unlike calling Masshealth, calling BMC is a pleasant call. The agents are not rude, they are very helpful!

Tracey Gasparello

Apr 29, 2022

The provider list is inaccurate as it hasn’t been updated in quite a long time. The first 3 docs I reached out to are no longer accepting this insurance and I was told it had been several years since one of the docs was even with that facility. Extremely frustrating. The insurance company uses the same list we use and had assigned a doc that hasn’t been with them for a few years! This is difficult to navigate when you have cognitive issues. Nobody really cares about people anymore.

Eric Brosius

Mar 1, 2022

BMC HealthNet has been a nightmare for our household. Their data is inaccurate. They switched one of us to a new medication and declined to pay for the old medication even though they could not provide an in-network doctor to help us make the transition (for example, by giving us instructions for taking the medication.) They have repeatedly failed to get the coverage right -- just this week they told us that one person's coverage was cancelled retroactively back to two months ago. We have spent dozens of hours on the phone trying to straighten out these problems, but the BMC HealthNet phone representatives are totally unable to help us. It also appears that BMC HealthNet has no effective communication with MassHealth Connector. Today we've called MassHealth Connector and been told that there is valid coverage with BMC HealthNet, and we've called BMC HealthNet and been told that there is no coverage.

Patrick Nichols

Jan 19, 2022

IT'S TERRIBLE INSURANCE. It seems like an affordable option and the Health Connector will tell you that they cover all sorts of doctors or facilities, but once you actually need to be seen "they don't contract" with them. I have no idea how this company is allowed to get away with this. I'm talking basic hospitals that will not accept this insurance: Lahey Clinic, Brigham and Women's. These are not exotic hospitals. Who the hell sets up an insurance company and doesn't contract with the largest hospitals in the region?

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Questions & Answers

Why doesn't the member service phone number on the back of the card work. Everytime I have called it I end up on hold. The longest I could take was 90 minutes plus so I hung up. I have been calling this for 3 weeks not a single live conversation.

daniel leveille | Sep 7, 2018
Kristina Braun | Sep 6, 2020

I keep calling every number related to any of the offices and I get transferred to the same person’s voicemail and never get a call back. Horrible business practices here. Morning noon early or late all week days and no answer EVER! Just transfers to voicemail every single time. I think we should all go to the locations directly and knock on the door. I bet there’s no one in the offices at all. Just a joke

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What does my insurance cover for vision

Sarah Cicchetti | Sep 7, 2018
BMC HealthNet Plan | Sep 7, 2018

Each BMC HealthNet Plan product offers different benefits and coverages based on your plan type. You can visit our website to learn more about what vision benefits may be available to you under your specific plan.

Why do you have a 45 minute wait on the phone???? No way to run a business

elaine mchugh | Sep 7, 2018
BMC HealthNet Plan | Sep 7, 2018

We apologize for the wait that you've experienced and regret that the longer than normal hold times have had an impact on you. If you’ve been unable to get what you need on our website or by phone you can visit our Contact Us page for the contact information of your plan type.

They working in Holly day?

AnaE “Anabella9” Cruz | Sep 6, 2020
Mojtaba Zarin | Sep 6, 2020

As far as i know they don't work on weekends Ana!

Is mass general hospital covered by bmc healthnet community alliance

Michelle Mcmahon | Sep 7, 2019
Michelle Catalfamo | Sep 7, 2019

Call them and ask. I don't see why it wouldn't be. Every hospital takes mass health.

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Is the libre.sensor covered for diabetes

Karen Burrell | Sep 7, 2018
Edward Allen (Nate) | Sep 7, 2018

I would like to know the answer to that question to

How do I get the 1095-A tax form?

Paul Kramer | Sep 7, 2018
Yvania Mondesir | Sep 7, 2018

Call member services and request one to be sent to you

They say I qualify but never give me a quote. Just keep asking me the same questions over and over again???

Cynthia McLeod | Sep 6, 2021
Chelsea Silva | Sep 6, 2021

the best way to get insurance if that's what this is about. is to keep calling. eventually you'll get someone who is nice and or helpful. or if you already have insurance best to do the same with the insurance ppl. thats what i had to do. i just kept calling everyday till i got someone who actually helped me.

How do I cancel policy

Karen Kane | Sep 6, 2020
Gail Mathews | Sep 6, 2020

Give them a call, They will be happy to assist you with that.

Need an eye exam Now have Boston Medical / Masshealth having alot of trouble finding eye Dr. in Quincy nobody accepts it, any suggestions ?

Nancy Cormier | Sep 6, 2020
kimberly lessard | Sep 6, 2020

Call the bmc number on your card.they will email or mail you a list of all providers who accept bmc. You also can choose a different Mass health plan.bmc is difficult

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Where can I get an eye test and glasses for free with BMC Health Net???

Megan McClory | Sep 6, 2020
Cameron McIntosh | Sep 6, 2020

If you have Mass Health, find any optometrists that accepts Mass Health. Frames are limited but nice. They will only pay for plain glass, no bifocals, shaded glasses. If bifocals they will pay for two pairs vs one actual bifocal glass (with the line).

Where can I get a biopsychosocial assessment done ?

Amanda Desmond | Sep 7, 2019
Kristen Butler | Sep 7, 2019

I would call member services, get a referral from PCP or look on the back of your card and call the number for Behavioral Services

Where can I get pain Management in Boston Ma if I have BMC Healthnet?

Michelle Morgan | Sep 7, 2019
Michelle Catalfamo | Sep 7, 2019

Anywhere. You don't need a referral of they're inside your network. Or you can ask your PCP. Also, look up pain management and what health plans they take

I'm moving to new hampshire and im on seizure meds but I have bmc will a new hampshire pharmacy accept bmc?

Brian Harrington | Sep 7, 2019
Brian Harrington | Sep 7, 2019

How long will it take to switch from bmc?

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Would bmc work to pick up meds at a new hampshire pharmacy?

Brian Harrington | Sep 7, 2019
Nei | Sep 7, 2019

Usually pharmacies provide guests with medication delivery at a cost. Talk to your bmchp social worker or customer service about bmchp covering the delivery costs.

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I was just at my doctors & was told my health net is to expire on 1/13/2019 Im currently laid-off and am diabetic & need to continue with my Health Net

Jeff Lindberg | Sep 7, 2019
Michelle Catalfamo | Sep 7, 2019

Call mass health. If this is true you should have received a letter.

How can I pay for my insurance online?

Marvin Martinez | Sep 7, 2019
N Francis | Sep 7, 2019

I think you have to go on MA Connector to pay.

hi my name is marisol claudio i need to know if my plan is upto date?

Marisol Claudio | Sep 7, 2019
kevin miller | Sep 7, 2019

There's a number on your card to callfor service questions

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is there a place in or around taunton that takes BMC the only place i know of said i had to have "community alliance" to which i do not have

Matthew Clougherty | Sep 7, 2019
Edward Allen (Nate) | Sep 7, 2019

Sorry I wish I had an answer for you

Dear Sir or Madam, can you please suggest me physiotherapy in Waltham, MA that accept your insurance? Thank you, Gregory

Gregory Ruvinsky | Sep 7, 2018
Lolita | Sep 7, 2018

I' m sorry, I don' t know about it.

Does your plan need to be renewed yearly?

William Spirdione | Sep 7, 2018
Edward Allen (Nate) | Sep 7, 2018

Yes I think it should with all the changes that happens all the time it helps keep you up-to-date

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DOCTORS AROUND PLYMOUTH FOR BMC

Mariah Tocchio | Sep 7, 2018
BMC HealthNet Plan | Sep 7, 2018

You can see what providers are available under your plan’s network by using the Find a Provider tool on our website. You can search by the type of doctor, name of doctor or facility, zip code, special services offered, or whether they are accepting new patients.

My primary dr no longer takes BMC health net plan I need a list of doctors who takes mass health because health net plan on cape cod Ma

Cynthia Stephens | Sep 7, 2018
BMC HealthNet Plan | Sep 7, 2018

The most current way to find doctor's available in your plan's network is to use the Find a Provider tool on our website. You can search by the type of doctor, name of doctor or facility, zip code, special services offered, or whether they are accepting new patients.

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I've been waiting for answer on the phone for 6 hours now what's going on

Suzie Dutton | Sep 7, 2018
John Custy | Sep 7, 2018

I'd suggest you hang up and call back

What do I do with my 1099HC form,?

Michele Elmes | Sep 7, 2018
BMC HealthNet Plan | Sep 7, 2018

A 1099-HC is a tax document provided by your health insurance company that you will need for completing your tax return.

Looking for a dentist who will talked my insurance

Jeff Dulkie | Sep 7, 2018
BMC HealthNet Plan | Sep 7, 2018

BMC HealthNet Plan does not offer dental insurance to Mass Health members under the age of 65. However, dental coverage for kids is available under some ConnectorCare and Qualified Health Plans. You can also check your benefit documents to see what's covered under your plan.

What happens when I get married?

Lisa Blair | Sep 7, 2018
BMC HealthNet Plan | Sep 7, 2018

When you get married you may qualify to change your health plan. If you have a ConnectorCare or Qualified Health Plan you will call the MA Health Connector to inform them of the change. If you have Mass Health then you will contact them directly to make any changes.

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