The Genesis Apartments

Gwendolyn Lieteau

On 9/2/22 I visited my daughter who lives at this complex. She's lived here several years. I parked in a vacant space as I have in the past and we left in her car to go do a few things. When we returned I didn't see my car. At first I thought it had been stolen. We went to the rent office and found out management had my car towed!. The girls at the desk had such a foul uncaring attitude .they said I could call common. When I asked for number she told me I could look on the wall for the number.my daughter and I where visibly upset. My daughter said why would you tow a car , you at two in the afternoon and people are at work? Spaces are empty! Their reply it's in your contract did you read your contract? Oh she was smug! This is what happens with the new management takes over. When I picked up my car i found out the towing contractor had picked up 15 other vehicles from this complex. These dirty no good apartment management is disgusting. I would not rent from them. Avoid at all costs or end up like me a visitor and pay 165 to get your car from tow company. Or pay extra fees like my family has because management confidently lost record of a payment.

Rafael Castro Mompie

The reason I am giving two stars is because I got a bad experience living there. Starting with the fact that the apartment they showed me was not the one I paid for living. They showed me a new one and gave me another older one. It’s true that the new system management is excellent, but still there are a lot of things to work with. I just stayed one week there and to cancel the contract I had to pay almost 4K for it when the cancelation fee is 99 dollars according to the check I received back. In my opinion it’s not fair. My advice is do not sign the contract until you start living.

Jade London

Horrible/ ZERO STARS!!! Do NOT move here unless you want to make the same mistake I made and pay more for less. This place has had recent changes to management who are terrible with customer service and very unprofessional! Gladiola is very rude and unhelpful, when you try to see if she can assist with an accommodation all she says is "well you can break your lease," as if it were that easy!!! I wish it was! I would be out of here in a heartbeat! I can NOT wait until this lease is over, I am literally going to celebrate. The pool has been closed for half the time I've lived here and the laundry rooms are disgusting (worse than they were before)! Not to mention I found 2 huge cockroaches in the unit and I literally clean every other day. This place is joke!

Jared Johnson

Office staff is terrible, no communication. Shut down our renter portal and we couldn’t pay rent last month. Nobody reached out and told us how they want the payment. Called 5 times today, no answer from anyone. Absolutely ridiculous. The only factor of this place that made it worth it was the maintenance crew, they were the only ones that seemed to care about the residents (they have all since been replaced mind you). I do not recommend this place to anyone. Pest control is a huge issue. Rent prices do not justify what you are getting regardless if they are “under current market price”. The place is run down and in need of a massive overhaul. I cannot wait for my lease to expire so we can get out of here.