Bob's Carpet & Flooring

William Swineford Jr

We used Bob's Carpet and Flooring in Bradenton for LVT in all of our main living areas. We were advised that the floating floor is best. The floor is beautiful. However, the kitchen floor has dips and hollow spots in it that are terribly apparent to both our family and our guests. We contacted the Bradenton store in March. They sent out a repairman who said that the amount of movement was, indeed, unacceptable and and that it would be fixed to our satisfaction the next week. Four months, 9 phone calls, 3 scheduled repairs (none of which happened AND no phone call saying that they couldn't make it!), we still have no resolution. The manager has promised us so many times that he is "taking care of it." This company is deplorable. I would never recommend Bob's Carpet and Flooring. They are just not dependable.

Melanie Clarkson

My mother has used Bob’s Carpet multiple times in the past and when she bought her new home she, of course, hired them to do replace her floors. What a huge mistake! It started with the sales woman at Bob’s im Bradenton was completely incompetent. She is, supposedly, the ‘flooring expert’ and gave my mom an estimate for sheet vinyl then lied and said my mom refused luxury laminate flooring. (My mom prefers sheet vinyl and thats that.) My mom ignored the sales woman’s rudeness and proceeded with the install. My mom knew the sheet vinyl height would be different than the floor it was joining, but the flooring expert said it wouldn’t be an issue. The sales woman NEVER said a height difference would be an issue, but after it was installed and the height difference was apparent; and my mom asked them to fix it and they failed. My mom got her handyman to replace the sheet vinyl and flashing so that the floor is mostly flush now, but she paid Bobs for a job that was done incorrectly AND she paid her handyman to fix their error. She voiced her complaints to the local Bobs store multiple times with no resolution then contacted the corporation office with still no resolution. This place is awful. DO NOT GIVE THEM YOUR BUSINESS. If something goes wrong you’ll have to pay. Don’t expect them to own up to their mistakes. AGAIN, Bob's is a total joke. I was there with my mom when she talked to the salesperson. The salesperson NEVER discussed vinyl plank flooring nor did she ever say anything about a height difference. My mom had the money to buy more expensive flooring if she needed to, but the height difference was never discussed. She wanted a quality job done and didn't get it. And she has not received a $500 refund. Bob's, please do the right thing and issue my mom the refund she is due.

Laura Brzoska

We were very pleased being at Bob's Carpet for the first time. We found what we were looking for and it was a great price. We are even having it installed as fast as it was needed. The young lady taking care of us was very pleasant to be with!

Tyron johnson

The sales Lady L.A. was absolutely outstanding she was an amazing individual to work with she helped me with my colors and everything. she also allowed me to take home a sample after I selected two types of flooring and then assisted me with the measuring of the areas it was just a wonderful experience.