Renaissance Denver Downtown City Center Hotel

Darrell Clark

Room was okay. Not the one I booked but room turnover was slow. The big issue is the billing. Something is wrong with billing system. Unable to charge bar tab to room. Then, I need a bill copy for my expense report. None emailed as promised. So I Called. Followed procedures and promise follow up with 24 hours. Still no copy of bill. I checked out four days ago. Would not use for business travel for this reason.

Matthew Brock

Stayed here recently for a concert at Red Rocks. The hotel was beautiful, rooms were clean, and the staff was great! Had a wonderful breakfast in the on-site restaurant, “Range”, and it was great too. The location of this hotel can’t be beat if you’re looking to explore downtown Denver. There’s also a running/biking trail just down the street which was a bonus.

Song Susie

Location is very good. However room service was pretty bad. We had asked hotel to clean room everyday but for our entire stay, room was never cleaned. We called front desk and they said they will send people but no. Also hotel charged us extra 2 nights. I called customer service and they realized they charged extra two nights and said will send me an email and refund. But I didn’t get any email or refund. Had to call again, this time accountant picked the phone and said as the only accountant in the hotel she never received any request to do the refund. So we had to go over the whole story again :(

Andrew Singleton

Really gorgeous hotel. We especially loved walking around downstairs around the vaults and the Teller bar served super interesting cocktails. Awesome shower and bath products. We'll be back!