Walgreens

Amanda Niziolek

My husband was seen at the hospital near by and we are from out of State. I been calling all day to see how much his scripts were going to be since his insurance might not cover out of state scripts. I get put on hold, then when it rings again after 5 minute cycles they pick up and either just put it back on hold without saying anything for another five minute cycle, or answer and say I’m placing you on hold before you can even say “I been placed on hold over 10 times please talk to me,” or after 45 minutes of off and on hold cycles they pick up the phone and just hang up. I would really like to know how much money I need to have for his scripts before I go there so I know if I need to move money around to cover it because it won’t be covered with his out of state insurance. I been trying all day and I been hung up on multiple times because you literally hear them answer then hang up after you been on hold for 30 plus minutes it’s infuriating. Absolutely horrible costumer service! I did NOT choose this pharmacy the Hospital did but I would never use them by choice!!

Sheila Medlin

Pharmacy service is horrible. No matter what time of the day or if it's in person, phone(at least 15 min on hold) or drive thru. Actually Pharmacy service in lakeland pretty much sucks.

Madonna

So it's 10:22pm on 4/19/2021 whoever that cashier is needs not be a cashier. i told her I didn't need a bag and she didn't even pass me my things after the purchasen she was ready to take the next guest. Like thats who represents your business? I'm a manager and I would never let anyone like that work for my company. I will never come here again trust.

Sherry Rancourt

Giving this star is the only way you can write a comment! The younger Indian pharmacist is a horrible, nasty, unpleasant, rude individual! I always respected the pharmacist’s in that store but this one has no respect for what used to be a great customer! Not only in the pharmacy but for all my shopping needs! I guess they could care less about losing a few hundred dollars a month!!!! And the District Manager is also, Indian and when I spoke to him he was very hi him about what happened to me! I have called the corporate office and I will continue to pursue this incident!