Kniesel's Collision - X Street

Category: Auto body shop in Sacramento, California

Address: 1228 X St, Sacramento, CA 95818, USA

Phone: +19165511800

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 7:30AM–5:30PM

Wednesday: 7:30AM–5:30PM

Thursday: 7:30AM–5:30PM

Friday: 7:30AM–5:30PM

Saturday: Closed

Reviews

don megucci lets go

Aug 22, 2022

Terrrible service as all body shops say the delays are everyone elses fault. The main mnage was dishonest in requesting parts when he claimed. Claimed he couldnt get a rim i was was ble to get rim outside of his vendor in 1 week. Dont reommend this particular shop to anyone . My vehicle reassemby was subbed out to a lesser shop. Not a fan of this shop this name was recommended by many because of reputation.

Dead M

Aug 17, 2022

Excellent Customer service and detail on vehicle, very clean when I picked it up.

Susie Lim

Oct 18, 2021

I had door damaged on my Subaru. Kniesel's did an excellent job. It's difficult to tell I had damage to my vehicle. The paint color matched the original color of my car. Kniesel's personnel, Dustin is very personable. He's easy to communicate with. My car was still repaired pretty fast although it was about a week more than the original estimated date due due a part not arriving as promised. However, Kniesel's diligent search found the part needed.

Janell Johnson

Jul 20, 2021

If i could give more then 5 stars i would! I did not like the idea of having to replace the bumper as a whole seeing to my knowledge all the parts on my car are original. Jace assured me they would do the best to repair it without having to replace it. They did just that! My bumper looks amazing. Paint job is perfect!Kniesel's Collision exceeded my expectations! Everyone is super nice and professional. I would recommend to anyone.

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Questions & Answers

Does the shop receive payment from my insurance company, or do I pay for repairs?

Kniesel's Collision - X Street | Sep 4, 2020
dianabachelor | Aug 5, 2022

Kniesels’ is a company to count on! They kept me in the know on what was repaired , when the car would be finished, my rental car was delivered to Kniesel’s & picked up after I drove it to pick up my own car. My insurance paid the major repairs and I paid the deductible which I had expected. Very smooth process and I recommend this company heartily! D Bachelor

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How do I get a rental vehicle?

Kniesel's Collision - X Street | Sep 4, 2020
Kniesel's Collision - X Street | Sep 4, 2020

We have rental cars onsite (at some of our locations) to make the process as fast and easy as possible. Our team will happily set up a reservation for you. Check with your insurance carrier to ensure you have rental car coverage on your auto policy. Please contact the Kniesel’s nearest you for details.

Do I have the right to select the body shop that will repair my car?

Kniesel's Collision - X Street | Sep 4, 2020
Kniesel's Collision - X Street | Sep 4, 2020

Yes. You can choose Kniesel’s regardless of whether it is on your insurance provider’s preferred list. Just drop your vehicle off at Kniesel’s and notify your insurance company. We work with all insurance carriers and can help facilitate communications with your provider.

Do I need to pay anything when I drop off my car?

Kniesel's Collision - X Street | Sep 4, 2020
Kniesel's Collision - X Street | Sep 4, 2020

No. After the repair work is complete, you pay us only your insurance deductible (if you have one). If you have already received a payment from the insurance company, we will work with you to determine what needs to be paid to Kniesel’s.

Will my car be as good as it was prior to the accident?

Kniesel's Collision - X Street | Sep 4, 2020
Kniesel's Collision - X Street | Sep 4, 2020

We use state-of-the-art equipment and expertly trained technicians to ensure the damaged areas of your vehicle are repaired to the same level of quality as when they were new. We closely follow the guidance of the manufacturer to ensure the vehicle is repaired back to pre-accident condition.

How long will my repair take?

Kniesel's Collision - X Street | Sep 4, 2020
Kniesel's Collision - X Street | Sep 4, 2020

Your account manager will provide an estimate based on the damage to your vehicle. Occasionally, once the repair process has begun, unforeseen conditions may arise that require additional parts or time. We will keep you informed every step of the way and will work with you to get you back up and running as soon as we can.

Are the repairs guaranteed?

Kniesel's Collision - X Street | Sep 4, 2020
Kniesel's Collision - X Street | Sep 4, 2020

Yes. We guarantee all repairs performed at Kniesel’s Collision, Inc. with a limited lifetime warranty.

Do I need to make an appointment to get a repair estimate?

Kniesel's Collision - X Street | Sep 4, 2020
Kniesel's Collision - X Street | Sep 4, 2020

Kniesel’s will be happy to help you if you drop-in, but to minimize your wait time, please feel free to contact us to schedule an appointment. Our hours vary by location. Please visit our locations page for further information.

What should I do after an accident?

Kniesel's Collision - X Street | Sep 4, 2020
Kniesel's Collision - X Street | Sep 4, 2020

If anyone is injured, call 911 immediately. If no one is hurt, gather the following information for each of the parties involved in the accident: name, driver's license number, vehicle license plate, and insurance information. If there are any witnesses, gather their names and phone numbers. Note the time, date, and location of the accident. Use your smartphone to photograph the accident scene and the damage to the vehicles. Contact your insurance company. Their claims information should be provided on the back of your insurance i.d. card. Notify the Police: If anyone involved in the accident will not provide, or does not have, a driver license or insurance, contact the police and your insurance company immediately.

Are your estimates free of charge?

Kniesel's Collision - X Street | Sep 4, 2020
Kniesel's Collision - X Street | Sep 4, 2020

Yes. Kniesel’s will evaluate the damage and provide a no-obligation, free estimate.

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