Kniesel's Collision - Power Inn

Category: Auto body shop in Sacramento, California

Address: 6211 Power Inn Rd, Sacramento, CA 95824, USA

Phone: +19163817964

Opening hours

Sunday: Closed

Monday: 7:30AM–5:30PM

Tuesday: 7:30AM–5:30PM

Wednesday: 7:30AM–5:30PM

Thursday: 7:30AM–5:30PM

Friday: 7:30AM–5:30PM

Saturday: Closed

Reviews

T P

Jun 28, 2022

I would give this place a solid 4.5 stars. My Tesla model Y needed repairs after being rear ended, and Kniesels is a Tesla approved body shop. At first, I was worried about my choice because for the first two weeks after dropping my car off, I didn't hear anything from the shop. I was concerned that they just "forgot" about my vehicle. But in fact, they had already evaluated my vehicle and ordered the parts. That was a relief, I just wish someone had told me about that earlier. Once repairs were underway, they kept me updated one to two times a week. Anytime I called into the shop, I was greeted with courtesy and my questions were answered. Never had an unpleasant interaction with the staff. The repair took 2 months to complete, but that is the nature of owning a Tesla. At the end of the process, my Tesla looked like new. I didn't see any residual blemishes or evidence of bad workmanship. They offer a lifetime warranty on their work, but hopefully I don't need it! I'm not sure how pricing or repair times compare with other shops. If you do take your vehicle here, just be patient and it is likely you will get a satisfactory result.

John Vuong

Mar 15, 2022

Great service did an outstanding job fixing my wife's car and faster than expected thank you!

Andrea Nichole (Nikki)

Dec 29, 2021

They helped me be stress free with my car repair. I appreciate their perfect customer service & communication to me about my car status repair from start to finish.

Brandy L

Oct 17, 2021

This place was amazing. The staff was so kind and helpful. There office is clean and modern. The shop is sooo big and super clean. I would most definitely recommend this place. I was treated so good.

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Questions & Answers

How do I get a rental vehicle?

Kniesel's Collision - Power Inn | Sep 7, 2020
Kniesel's Collision - Power Inn | Sep 7, 2020

We have rental cars onsite (at some of our locations) to make the process as fast and easy as possible. Our team will happily set up a reservation for you. Check with your insurance carrier to ensure you have rental car coverage on your auto policy. Please contact the Kniesel’s nearest you for details.

Does the shop receive payment from my insurance company, or do I pay for repairs?

Kniesel's Collision - Power Inn | Sep 7, 2020
Kniesel's Collision - Power Inn | Sep 7, 2020

Kniesel’s Collision will work with your insurance company for payment. You are only responsible for the deductible (if you have one) and/or any betterment, if applicable.

Do I have the right to select the body shop that will repair my car?

Kniesel's Collision - Power Inn | Sep 7, 2020
Kniesel's Collision - Power Inn | Sep 7, 2020

Yes. You can choose Kniesel’s regardless of whether it is on your insurance provider’s preferred list. Just drop your vehicle off at Kniesel’s and notify your insurance company. We work with all insurance carriers and can help facilitate communications with your provider.

Do I need to pay anything when I drop off my car?

Kniesel's Collision - Power Inn | Sep 7, 2020
Kniesel's Collision - Power Inn | Sep 7, 2020

No. After the repair work is complete, you pay us only your insurance deductible (if you have one). If you have already received a payment from the insurance company, we will work with you to determine what needs to be paid to Kniesel’s.

Will my car be as good as it was prior to the accident?

Kniesel's Collision - Power Inn | Sep 7, 2020
Kniesel's Collision - Power Inn | Sep 7, 2020

We use state-of-the-art equipment and expertly trained technicians to ensure the damaged areas of your vehicle are repaired to the same level of quality as when they were new. We closely follow the guidance of the manufacturer to ensure the vehicle is repaired back to pre-accident condition.

How long will my repair take?

Kniesel's Collision - Power Inn | Sep 7, 2020
Kniesel's Collision - Power Inn | Sep 7, 2020

Your account manager will provide an estimate based on the damage to your vehicle. Occasionally, once the repair process has begun, unforeseen conditions may arise that require additional parts or time. We will keep you informed every step of the way and will work with you to get you back up and running as soon as we can.

Are the repairs guaranteed?

Kniesel's Collision - Power Inn | Sep 7, 2020
Kniesel's Collision - Power Inn | Sep 7, 2020

Yes. We guarantee all repairs performed at Kniesel’s Collision, Inc. with a limited lifetime warranty.

Do I need to make an appointment to get a repair estimate?

Kniesel's Collision - Power Inn | Sep 7, 2020
Kniesel's Collision - Power Inn | Sep 7, 2020

Kniesel’s will be happy to help you if you drop-in, but to minimize your wait time, please feel free to contact us to schedule an appointment. Our hours vary by location. Please visit our locations page for further information.

What should I do after an accident?

Kniesel's Collision - Power Inn | Sep 7, 2020
Kniesel's Collision - Power Inn | Sep 7, 2020

If anyone is injured, call 911 immediately. If no one is hurt, gather the following information for each of the parties involved in the accident: name, driver's license number, vehicle license plate, and insurance information. If there are any witnesses, gather their names and phone numbers. Note the time, date, and location of the accident. Use your smartphone to photograph the accident scene and the damage to the vehicles. Contact your insurance company. Their claims information should be provided on the back of your insurance i.d. card. Notify the Police: If anyone involved in the accident will not provide, or does not have, a driver license or insurance, contact the police and your insurance company immediately.

Are your estimates free of charge?

Kniesel's Collision - Power Inn | Sep 7, 2020
Kniesel's Collision - Power Inn | Sep 7, 2020

Yes. Kniesel’s will evaluate the damage and provide a no-obligation, free estimate.

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