Kniesel's Collision - 18th St.

Category: Auto body shop in Sacramento, California

Address: 430 18th St, Sacramento, CA 95811, USA

Phone: +19164446448

Opening hours

Sunday: Closed

Monday: 7:30AM–5:30PM

Tuesday: 7:30AM–5:30PM

Wednesday: 7:30AM–5:30PM

Thursday: 7:30AM–5:30PM

Friday: 7:30AM–5:30PM

Saturday: Closed

Reviews

Sondra Lake

Apr 19, 2022

Kniesel's is AWESOME 👍 They did an excellent job repairing our truck. They're friendly they're fast they're professional and they even washed it for us. Thanks so much you guys. We're thrilled with your work.

Bic Vu

Jan 5, 2022

Kniesel's exceeded my expectations with their quality of work and customer service. They are a tip top shop and live up to their reputation as one of the best body shops in Sacramento!

Mo Shawky

Oct 25, 2021

Professional and completed repairs on time.

Kimberly

May 18, 2021

My car was serviced here recently and the service I received was stellar! I worked with Trampas and he was so kind, knowledgeable, and helpful! My car looks great and I received regular updates throughout the process so I always felt informed about the progress of my repairs. To add to the great service I received, my car was finished in 5 days! Love this place!!!

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Questions & Answers

How do I get a rental vehicle?

Kniesel's Collision - 18th St. | Sep 11, 2020
Kniesel's Collision - 18th St. | Sep 11, 2020

We have rental cars onsite (at some of our locations) to make the process as fast and easy as possible. Our team will happily set up a reservation for you. Check with your insurance carrier to ensure you have rental car coverage on your auto policy. Please contact the Kniesel’s nearest you for details.

Does the shop receive payment from my insurance company, or do I pay for repairs?

Kniesel's Collision - 18th St. | Sep 11, 2020
Kniesel's Collision - 18th St. | Sep 11, 2020

Kniesel’s Collision will work with your insurance company for payment. You are only responsible for the deductible (if you have one) and/or any betterment, if applicable.

Do I have the right to select the body shop that will repair my car?

Kniesel's Collision - 18th St. | Sep 11, 2020
Kniesel's Collision - 18th St. | Sep 11, 2020

Yes. You can choose Kniesel’s regardless of whether it is on your insurance provider’s preferred list. Just drop your vehicle off at Kniesel’s and notify your insurance company. We work with all insurance carriers and can help facilitate communications with your provider.

Do I need to pay anything when I drop off my car?

Kniesel's Collision - 18th St. | Sep 11, 2020
Kniesel's Collision - 18th St. | Sep 11, 2020

No. After the repair work is complete, you pay us only your insurance deductible (if you have one). If you have already received a payment from the insurance company, we will work with you to determine what needs to be paid to Kniesel’s.

Will my car be as good as it was prior to the accident?

Kniesel's Collision - 18th St. | Sep 11, 2020
Kniesel's Collision - 18th St. | Sep 11, 2020

We use state-of-the-art equipment and expertly trained technicians to ensure the damaged areas of your vehicle are repaired to the same level of quality as when they were new. We closely follow the guidance of the manufacturer to ensure the vehicle is repaired back to pre-accident condition.

How long will my repair take?

Kniesel's Collision - 18th St. | Sep 11, 2020
Kniesel's Collision - 18th St. | Sep 11, 2020

Your account manager will provide an estimate based on the damage to your vehicle. Occasionally, once the repair process has begun, unforeseen conditions may arise that require additional parts or time. We will keep you informed every step of the way and will work with you to get you back up and running as soon as we can.

Are the repairs guaranteed?

Kniesel's Collision - 18th St. | Sep 11, 2020
Kniesel's Collision - 18th St. | Sep 11, 2020

Yes. We guarantee all repairs performed at Kniesel’s Collision, Inc. with a limited lifetime warranty.

Do I need to make an appointment to get a repair estimate?

Kniesel's Collision - 18th St. | Sep 11, 2020
Kniesel's Collision - 18th St. | Sep 11, 2020

Kniesel’s will be happy to help you if you drop-in, but to minimize your wait time, please feel free to contact us to schedule an appointment. Our hours vary by location. Please visit our locations page for further information.

What should I do after an accident?

Kniesel's Collision - 18th St. | Sep 11, 2020
Kniesel's Collision - 18th St. | Sep 11, 2020

If anyone is injured, call 911 immediately. If no one is hurt, gather the following information for each of the parties involved in the accident: name, driver's license number, vehicle license plate, and insurance information. If there are any witnesses, gather their names and phone numbers. Note the time, date, and location of the accident. Use your smartphone to photograph the accident scene and the damage to the vehicles. Contact your insurance company. Their claims information should be provided on the back of your insurance i.d. card. Notify the Police: If anyone involved in the accident will not provide, or does not have, a driver license or insurance, contact the police and your insurance company immediately.

Are your estimates free of charge?

Kniesel's Collision - 18th St. | Sep 11, 2020
Kniesel's Collision - 18th St. | Sep 11, 2020

Yes. Kniesel’s will evaluate the damage and provide a no-obligation, free estimate.

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