Address: 1200 Del Paso Rd Suite 140, Sacramento, CA 95834, USA
Phone: +19164194555
Sunday: Closed
Monday: Closed
Tuesday: 7:30AM–5:30PM
Wednesday: 7:30AM–5:30PM
Thursday: 7:30AM–5:30PM
Friday: 7:30AM–5:30PM
Saturday: Closed
William Perez
Exceeded expectations. First rate shop. Their customer service is exceptional! Highly recommend this body shop.
Donald Riddle
Not impressed at all. Had an appointment and showed up ten minutes early. The person who we was to meet just left to lunch. The secretary tried to get another employee to assist us and was heard on several attempts doing so. I then noticed several high ranking staff members going in and out of the front office area. One manager in the side office had his lunch brought in by an employee to him. But instead of this manager checking the front area for any concerns he shuts his door. Now, we have been waiting for twenty three minutes in the lobby with the secretary still telling us that someone will be with us shortly. I left the lobby to get a water drink from my vehicle, my wife then walks out behind me with one of their team members. I later find out that this team member was who we had the appointment with. He now tells us that he had been in the backroom for several minutes and that the secretary/receptionist who was new didn't inform him that we were there. He looks our vehicle over for an estimate. The inspection took less the twenty minutes. He was good on his word with getting us details on the estimated services and quote. If you have a scheduled appointment, wait for your appointment to show. If the appointment doesn't show, take lunch or have it delivered.
Megan Mulholland
I was rear ended on the freeway and had my car towed to this location. Had exceptional service throughout the process, including daily updates on progress. Rented a car through Enterprise, who is partnered with Kniesel’s, and was able to leave them my keys and they took care of returning the rental! If I ever need repair services again, this is where I’ll be going!
Ronald Joseph
Sean was great and the work on the Lincoln was good. Need to go back and have them adjust the aim on the Xenón lights as it is off. Also, the front desk are not the most pleasant ladies to deal with, hence the 4 star ⭐️ rating.
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We have rental cars onsite (at some of our locations) to make the process as fast and easy as possible. Our team will happily set up a reservation for you. Check with your insurance carrier to ensure you have rental car coverage on your auto policy. Please contact the Kniesel’s nearest you for details.
Kniesel’s Collision will work with your insurance company for payment. You are only responsible for the deductible (if you have one) and/or any betterment, if applicable.
Yes. You can choose Kniesel’s regardless of whether it is on your insurance provider’s preferred list. Just drop your vehicle off at Kniesel’s and notify your insurance company. We work with all insurance carriers and can help facilitate communications with your provider.
No. After the repair work is complete, you pay us only your insurance deductible (if you have one). If you have already received a payment from the insurance company, we will work with you to determine what needs to be paid to Kniesel’s.
We use state-of-the-art equipment and expertly trained technicians to ensure the damaged areas of your vehicle are repaired to the same level of quality as when they were new. We closely follow the guidance of the manufacturer to ensure the vehicle is repaired back to pre-accident condition.
Your account manager will provide an estimate based on the damage to your vehicle. Occasionally, once the repair process has begun, unforeseen conditions may arise that require additional parts or time. We will keep you informed every step of the way and will work with you to get you back up and running as soon as we can.
Yes. We guarantee all repairs performed at Kniesel’s Collision, Inc. with a limited lifetime warranty.
Kniesel’s will be happy to help you if you drop-in, but to minimize your wait time, please feel free to contact us to schedule an appointment. Our hours vary by location. Please visit our locations page for further information.
If anyone is injured, call 911 immediately. If no one is hurt, gather the following information for each of the parties involved in the accident: name, driver's license number, vehicle license plate, and insurance information. If there are any witnesses, gather their names and phone numbers. Note the time, date, and location of the accident. Use your smartphone to photograph the accident scene and the damage to the vehicles. Contact your insurance company. Their claims information should be provided on the back of your insurance i.d. card. Notify the Police: If anyone involved in the accident will not provide, or does not have, a driver license or insurance, contact the police and your insurance company immediately.
Yes. Kniesel’s will evaluate the damage and provide a no-obligation, free estimate.
Hi Tina, No we do not do general mechanical repairs. If a vehicle sustains damage due to an accident, and there is mechanical damage to the vehicle, we do have mechanics on site to complete these repairs. However, for general mechanical service (i.e. oil change, brake jobs, etc.), we recommend Kniesel's Auto Service, www.knieselsauto.com. I hope this helps!
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