AIM Mail Center

Category: Shipping and mailing service in Irvine, California

Address: 5319 University Dr, Irvine, CA 92612, USA

Phone: +19495525285

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–4:30PM

Reviews

Ashish Joshi

Feb 8, 2022

I went to this place as it showed "Authorized drop off for FedEx". I had to return a couple of items to Walmart. There were two issues: 1) I called and asked the guy if I can drop off the FedEx parcel for the above purpose and he said yes, but I need to have a printed label. I didn't have a printer, so I asked if they could print it instead. He said "yes, we can print it if you email it to us". Fine. I visited and emailed and he printed it. Even at that time, he didn't mention anything else. After putting the labels on the packages he says "it'll be $2.50 for the print outs" (just two pages). Was there a problem in saying this on the phone, or at the store before printing? I guess they just wanted to make a couple of bucks from a customer. I would have just decided to drive half a mile to an actual FedEx location to drop off my package, or I might have been okay with the $2.50! But why NOT tell the charges beforehand?! 2) I dropped off the package on Fri evening around 530pm and checked the tracking on Saturday, but there was no information. When I called, the same guy says "Oh, your package will be picked up by FedEx on Monday as FedEx ground picks up Mon-Fri at 4PM. Why couldn't he just tell me this earlier when I dropped it off?!! What if someone wanted to send an urgent package (still be FedEx ground). No one would want to drop off a package if it's going to be picked up 3 days later. So the customer service needs to be improved. This is an understatement.

goofen10

Sep 28, 2017

I have a account set up and I just drop any mail I have off without any worries to the staff and it gets handled no problems or waiting around

Stephen Layton

Mar 4, 2013

The University Park AIM Mail Center is a tremendous asset to our community. For a few pennies we save the hassle of driving to and standing in line at the Post office and can satisfy both business and personnel support requirements. I use the facility to FEDEX business mailings while we use the packaging and mailing services to keep in touch with our far flung family. Recently, AIM helped us renew a passport. Friendly and efficient, easy parking and access, these folks are doing a great job.

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Questions & Answers

Can I get my passport photo taken here?

AIM Mail Center | Aug 24, 2020
AIM Mail Center | Aug 24, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

AIM Mail Center | Aug 24, 2020
AIM Mail Center | Aug 24, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

AIM Mail Center | Aug 24, 2020
AIM Mail Center | Aug 24, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

AIM Mail Center | Aug 24, 2020
AIM Mail Center | Aug 24, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

AIM Mail Center | Aug 24, 2020
AIM Mail Center | Aug 24, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

AIM Mail Center | Aug 24, 2020
AIM Mail Center | Aug 24, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

AIM Mail Center | Aug 24, 2020
AIM Mail Center | Aug 24, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

AIM Mail Center | Aug 24, 2020
AIM Mail Center | Aug 24, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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