Universal Self Storage San Bernardino

Joshican (Joshican)

Honest staff very helpful and fast service. I was hesitant in getting a storage unit because the time I thought it would take to get things going on my tight schedule. I was in and out before I knew it. Ryan was very helpful and answered all my questions and concerns.

psychobillybear

Ryan at the office is awesome. I have had a storage unit here for approximately 5 years and although the prices are a little high the customer service is all ways on point. As long as you keep communication going with the people in the office they will all most always accommodate you if it within their power. I have never worried about the safety of my belongings there and in San Bernardino that piece of mind is huge. Again Ryan is an amazing manager and I thank him for all his help through the years. Fast forward to present time. I was Informed that the price will be going up to 250 a month for a 10x20. I'm looking into other options

Stephanie

Storage units are ready infested. Rats destroyed all my property and clothing by y chewing it up. Mattress box spring couches punching bag etc...etc... We were never told t he at the storage had a rat infestation. Filled a claim and now they don't answer or emails or phone calls. Very frustrating and unprofessional. Even found a dead rat in my unit.

Celeste Sinnettdunlap

I've used them in the past a few years ago. They were great then. Now not so much. I was charged extra fees once I checked in and the girl at the desk was a bit snooty. Made a deal about my middle initial wasn't in the online contact. I don't know what the big deal was about that but apparently it's a big deal.