CubeSmart Self Storage

Category: Self-storage facility in San Bernardino, California

Address: 950 N Tippecanoe Ave, San Bernardino, CA 92410, USA

Phone: +19098858590

Opening hours

Sunday: Closed

Monday: 9:30AM–12:30PM

Tuesday: 9:30AM–12:30PM

Wednesday: 9:30AM–12:30PM

Thursday: 9:30AM–12:30PM

Friday: 9:30AM–12:30PM

Saturday: 8:30AM–12:30PM

Reviews

Evelyn Diaz

Sep 5, 2022

DO NOT RECOMMEND. Our storage gotten broken into, received a call from the office and was told that the door was open half way. When we arrived almost everything was gone. They do not know when the incident happen because surveillance did not capture. When you move in they tell you that there are cameras, that you need a code to get in and out the facility and they are constantly driving by, but when something like this happens they can't help you at all.

David Escarcega

Feb 1, 2022

You think your possessions would be safe in a facility like this. But unfortunately it is not. No security. There was a break in , and many items was taken.

Amber Ramirez

Dec 29, 2021

Let me start with the staff at the baseline office, RUDE! I understand the area is not the best but the staff fits right in. I have been to that office multiple times and it always has a sign on the door to come back in 30 + minutes. The girls in the office seem to do a lot of BS and still have time to be rude. They don’t greet you (horrible customer service) who raised humans like that? Second my storage got flooded after over a year with cube smart I went into the baseline office and stood there while 3 women ignored me. 1 Hispanic and 2 African American. I then asked if she was open she replied “I said hello” then I explained to her my storage had flooded she rolled her eyes and handed me a brochure and said “call this number” no EMPATHY no NOTHING!! Completely out of line. I knew at that moment I had to get my things out of there, warn others and NEVER go back to this place. Poor customer service equals NO SERVICE!!

Rafael Cortez

Feb 8, 2021

They have CONSTANT break ins, do not notify tenants of these break ins, and after my storage was burglarized it was not discovered until the next AFTERNOON!!!! Access was open for 8 HOURS before I even received a call and then my unit was left OPEN and UNNATTENDED until I arrived around 6pm. Staff does not care and continuously fails to make repairs to the facility causing repeated burglarized units.. THE THEIFS KEEP COMING BACK BECAUSE THEY CAN CONTINUOUSLY GET IN UNOPPOSED. UPDATE: General manager claimed he would help with situation but once he received the information he asked of me, I never heard back from him. Took over 2 months to receive insurance payout and is nowhere near enough to cover losses so I guess this matter will be resolved elsewhere. STAY AWAY!!!!!!!

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Questions & Answers

How do I pick my size?

CubeSmart Self Storage | Sep 8, 2018
CubeSmart Self Storage | Sep 8, 2018

Check the storage unit size guide on our website. You can also ask our facility managers in person or over the phone.

Do you offer car and motorcycle storage?

CubeSmart Self Storage | Nov 11, 2021
CubeSmart Self Storage | Nov 11, 2021

Yes, we offer parking for the storage of cars and motorcycles in a variety of sizes and amenity options. Our size guide can help you figure out what parking space is right for your vehicle, or visit us to see our options for yourself.

How do I access the storage facility?

CubeSmart Self Storage | Sep 7, 2021
CubeSmart Self Storage | Sep 7, 2021

Most of our facilities have an electronic gate system that can only be opened by a code that is assigned to each individual tenant.

How do I make a payment?

CubeSmart Self Storage | Sep 7, 2021
CubeSmart Self Storage | Sep 7, 2021

To keep you and your information secure we have set up multiple ways you can pay including using our mobile app, our online customer center, stopping by the office, or mailing a check directly to your local facility. Additionally, we offer the convenience of AutoPay, which will automatically charge your Mastercard, Discover, Visa, or American Express each month without additional fees. You can also call our secure, automated payment line.

Do you offer any discounts?

CubeSmart Self Storage | Sep 7, 2021
CubeSmart Self Storage | Sep 7, 2021

Many of our stores offer attractive discounts and promotions on renting a storage unit, including percentages off and first month free. We also offer additional discounts via our referral program. You can view our current promotions by visiting our website.

Do I need to pay to reserve a storage unit?

CubeSmart Self Storage | Sep 8, 2018
CubeSmart Self Storage | Sep 8, 2018

No, it’s free to make a reservation.

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