Valley Healthcare Center

Category: Nursing home in San Bernardino, California

Address: 1680 N Waterman Ave, San Bernardino, CA 92404, USA

Phone: +19098865291

Reviews

Teresa Mealer

Jul 28, 2022

My first night there I took my current medicines. However they took it upon themselves to ignore those and go by the one list they had access to… about 2 years ago ,. But due to my hearing aid not working correctly, I could not understand which meds I was / was not being given. I had to wait till I got home to discover they had taken me off half my meds! Without my permission! Also few people on this staff wear masks. My roommate said I had just missed Covid.! Yet, some people when I would ask them to put on a mask, they would just leave the room and not come back.. There are a few good people who work there. The physical therapists, occupational therapist, nurse Isabelle, cna gina, and a few of the housekeeping staff. ,

Sean Woodward

Sep 28, 2021

My mom was a patient at Valley Healthcare for 3 weeks while convalescing from a respiratory issue. She has stayed in a few over the years and she couldn't say enough great things about how they treated her here. The staff was nice and took very good care of her needs. We would recommend this place to other family members.

B V

Sep 10, 2020

Please do yourself and your loved one a favor and DO NOT send them to this place. I can give you numerous reasons why, but let's cut to the big one. My mother contracted Covid 19 from this place and is now hospitalized and in very bad shape. They supposedly tested her the day before she was released. No one ever called with any kind of results, good or bad. And now my life is in danger as well. This place will keep people for as long as the insurance will pay, then out they go. Seriously, my mother will probably die now, and my future...

Jessica Garcia

Jan 30, 2018

The only reason they get 1 star is because it won't let me leave a comment if I dont. RUN THE OPPOSITE DIRECTION FROM THIS FACILITY!!!! This place is disgusting from the moment you walk in it smells of urin and poop. The facility is dirty and run down. My father is there with 2 broken legs and they placed him in a bed that is BROKEN and has no way of moving or repositioning himself, I'm afraid he'll get bed soars, since Staff doesn't come around to help him reposition, Staff dose not tent to patients individual needs at all. The staff is very unorganized, sloppy looking and doesn't seem to know what's going on.Staff does not answer call button when patient presses it. Staff isnt very friendly seems cold towards patient's and rude to families. My father had to call me from his cell phone after i had just left from visiting so I could call the nursing desk cause they wern't answer call button to let me know they only gave him a little bowl of soggy warmed up veggies for dinner and that he was hungry but no one would help him, he's also diabetic and needs to eat but they failed to realize that. Do not have a pharmacy on sight so patients don't always receive important meds. When needed. I fell like my father is either going to get hurt worse there or get sick on top of what his current condition is because of how things are there. He's only there for temp. Stay we are talking to his social worker to let her know the condition there to get him out asap, but I felt so uneasy, unsafe and just bad leaving him there until we can get him moved. DO NOT SEND LOVED ONES HERE!!!!!

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Questions & Answers

Do they have an email I can contact them at?

Dakota Brock | Sep 7, 2021
Venjeana Freeman | Sep 7, 2021

I believe they do

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I've been a certified nursing assistant for 20 years. Do valley pay by Experience.?

Brigitte Booten | Sep 7, 2020
Brigitte Booten | Sep 7, 2020

Do Valley Have the union.?

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hi do you accept molina health care or medical and Medicare please let me know

Ruben Perez | Sep 7, 2020
Jennette M | Sep 7, 2020

Here is the number 9098865291ask for Romana she can give you an answer

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