Address: 700 W 40th St, San Bernardino, CA 92407, USA
Phone: +19098831675
Sunday: Closed
Monday: 9:30AM–12:30PM
Tuesday: 9:30AM–12:30PM
Wednesday: 9:30AM–12:30PM
Thursday: 9:30AM–12:30PM
Friday: 9:30AM–12:30PM
Saturday: 8:30AM–12:30PM
Brandon Mulcahy
Response to theft of items from my unit was poorly handled. I was not notified until two days after the event occured. Two nearby CubeSmart facilities have had management combined, with only one staff member on duty covering both locations. This staff member on duty did not have access to any details about the theft to assist with filing a police report. In going to the unit to recover the remainder of my property, the presence of only a single staff member for two facilities made it extremely difficult to retrieve my property in a timely manner.
Marsha Jue-Barrett
I could not afford the rent on my unit any longer. PLUS, I could not see in the unit because there was no lighting.
Teara Stringfellow
I rented a unit online and was told that I can just come and move my stuff in whenever I was ready, I went up to the unit and it already had a lock on it so I went to the office across the street this is the location on 40th Street in San Bernardino and tried to go to the office and no one was there, so I tried to call and they couldn't get me through to anyone, finally about 2 hours later they called back and said I can come to the office and when I explained to the man at the desk what happened he said they've been getting a lot of fraudulents purchases online for units and that's why they keep the lock on there, I was told by the guy that sent me the link that the lock and the keys for it would be inside the unit, it was a bad inconvenience because I was 2 hours late turning in my U-Haul truck which caused me to be charged extra, so I feel they need better customer service agents handling the phone calls
Micheal Rios
No on site manager the manager is at the other property and Thomas t manager is unprofessional. Horrible location and company. The manager Thomas very unprofessional. He relayed my private information to someone else without my consent. He also also added extra fees that he can't justify or back up with emails and tried to auction our items when the policy clearly stated we had way more time. I called corporate and they said someone would call me back that was 5 business days ago. I recommend public storage to anyone not looking to get ripped off or get embarrassed because nothing is being done about the problem.
Thanks! Your review is awaiting moderation.
Check the storage unit size guide on our website. You can also ask our facility managers in person or over the phone.
You can pay your rent with cash, check, or a card in the office, as well as online and over the phone with a card.
To keep you and your information secure we have set up multiple ways you can pay including using our mobile app, our online customer center, stopping by the office, or mailing a check directly to your local facility. Additionally, we offer the convenience of AutoPay, which will automatically charge your Mastercard, Discover, Visa, or American Express each month without additional fees. You can also call our secure, automated payment line.
Most of our facilities have an electronic gate system that can only be opened by a code that is assigned to each individual tenant.
Many of our stores offer attractive discounts and promotions on renting a storage unit, including percentages off and first month free. We also offer additional discounts via our referral program. You can view our current promotions by visiting our website.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.