Zales

Craig Waide

Awful product👎🏿I purchased a expensive set of pearls from the adventura mall in fl. About 3yrs ago as a Christmas gift, my wife wore it twice and the string broke, luckily for me three of the pearls along with the 14k lock didn't get lost. I took it back to get repaired and they wanted to charge me almost the same price as what I had paid for it. Cause it wasn't under warranty anymore SMH, I will never purchase jewelry from this company again and wouldn't recommend them to nobody either. I ended up getting it repaired from another jewelry store inside a different mall with an extra strong string. Thank you Elite jewelry.

L L

By far the worst customer service ever. They were rude no one wanted to help me find my warranty. I do not recommend this place. Because I wasn't purchasing anything they did not want to help me.

MistahZ

It's a nice Jewelry store. A little narrow given it's in the mall but easy to walk around and very clean. Inventory is cool even if there was nothing I really wanted or liked. Customer service was attentive speedy and polite. Great jewelry store of I had to say so.

Jake Quin

Highly recommend this location. Giovanni was absolutely amazing! He took his time showing us different bands. Giovanni made us feel comfortable during our current Covid outbreak. I lost count how many times he disinfected each piece of jewelry. Both of us are in the auto sales and service industry. We both agree that Giovanni is a gem to the Zales family.