United States Postal Service

AC Sharma

Some staff are really NOT helpful. Eventhough you mention them that your new to the place and it's the first time your sending to USPS. On my first visit I left without being able to send my parcel coz of the unclear instructions. I didn't want to write a review here but I want to be the witness of the person who had really a bad experience today FRIDAY APRIL 1,2022. He had a guide dog. And as what I understood the lady on the counter was telling her that he useD the wrong ENVELOP for EXPRESS MAIL So she told him to change it. It was not the guys first time but what made it more worst is that she asked "Can you speak Spanish? and quickly ask another co-worker to assist him". He was talking clearly and still asked politely as he didn't understand what she meant as he had been doing the same procedure with NO ISSUE AT ALL but with this woman she gave a fuss about it. The other staff was helpful to him and help him a better way. And what's funny is the next person in line to me which was an elderly have put his document on EXPRESS which he didn't want too. So in his case she did it for him, she change his envelope which she could have done to the other guy too right? But honestly only 2 people in the counter offers good service. The taller lady in glasses (clerk 15 who's always on the second counter and I think the Spanish speaking lady but the rest of the staff you can see them with a very UNAPPROACHABLE FACE! It's a sign of a person who's tired of doing the same job over and over again. Getting inquiries with the same topic every single day and just repeatingthemselves but to diffrent people. You can't blame them but that's the nature of their job too. But if they are not happy with the work they do why do they still work anyway and waste other people time.

John P Taylor

The staff here are rude and ignorant. They have zero customer service orientation and I can't wait until they privatize this incompetent institution. This quality or I should say lack of quality service has gone on for years. I don't understand why they don't terminate the existing management team and bring in somebody with more competence.

Brian Callanan

I wish I could give this office less than a zero. Their staff is rude, wastes peoples time having passport forms filled out at the counter while others wait, and lie about delivery attempts. I have sat outside my building three times waiting for the same package, and while sitting waiting the package is marked as delivery attempted. I can think of any other words than lazy and not caring about the important job they hold. It’s the only part I HATE about living in such a beautiful place

Le Va

Helloooo. After living in the area for over thirteen years I lost track of how many times I have been in this location and to be honest I have had good experiences through the years. I have sent envelopes, postcards, and boxes. I have picked up packages and letters. Always good experiences. Miss lavores has been there since the first time that I have gotten in this post office. Always kind and helpful like the other coworkers. What I do not like is that the line goes too long sometimes like in every other business. Employees go on break or just customers show up at the same time. One more thing. There is no AC or it is broken by the PO boxes. Please fix or install. Thanks a lot.