Owl Now Urgent Care

Kristi Anderson

We used to love Owl Now when Dr. Adler was seeing patients. We had many great experiences with him and other staff members. The quality of care has declined and they tend to have a lot of younger staff who is immature and unprofessional now. We were still using them when needed but with care. After our experience today where patty was rude and unprofessional and attempted to bully me into leaving my high schooler alone, we will not be back. Care teams should work collaboratively with patients and families. They should not speak in rude or unprofessional ways. When a patient can’t hear, family should be present to assist.

Kellie Albert

The doctor there is ridiculous. Everything is viral. She is known for ear infections and both of her ears had fluid. I have been through a tons of ear infections with my older girls and I know how my childrens ears work. He would not prescribe any medicine. I said I would like to put her on something because she has a baby brother coming in 2 weeks and she is miserable. he said it’s viral and she does not need it. Bring her back in a week if it gets worse. But you can take her anytime down the street and get a different diagnosis! All I have to say is nobody knows your child better than you. And this doctor doesn’t even wanna hear about it. Viruses don’t last months at a time!! But she has a virus because she’s in daycare! UPDATE!!!! We took the baby to a regular pediatrician 4 days later and she has DOUBLE ear infection!! Now if he would have listened to a mother that knows her child best instead of acting like he knows everything this could have been prevented. We were going on 6 weeks. Which has caused sleepless nights and her being miserable with double ear infection and a nasty nose!

dill wrenn

If I could post less stars I would. The staff was very rude the whole time. I waited in a room for 30 minutes before the doctor saw me for .5 seconds and decided to prescribe antibiotics for something it turns out I don’t have. Non of the staff led me out of the clinic so I had to walk around blindly finding a door. I also needed to change the pharmacy they sent the meds to, the staff was very rude about this as well and guess what? They didn’t change the pharmacy. I would never recommend this clinic to anyone. Save your money especially if you are self pay. There is not patient care here.

Katherine Black

I brought my daughter in one evening because she had been suffering from a fever, nausea, extreme sore and swollen throat, fatigued and overall wellness after 4 days! She had also been previously exposed to strep throat at school. They gave her a strep test but barely swabbed her throat (inexperienced is what it seemed to me) which supposedly was negative. They proceeded to give her a Covid test which was also negative (I presumed so-no symptoms). She also currently has. 100.3 which isn’t terrible but still a fever (after that many days). The male doctor came in and refused to give us medicine despite her ongoing symptoms and exposure. She was miserable. I took her to another doctor the next day. They thoroughly swabbed her throat and it was a quick absolute positive for strep throat. So just because he didn’t want to give medicine she could have been walking around infecting others and harming her organs as strep throat needs to be treated. I am extremely disappointed as we wasted our time and money and my daughter continued to suffer.