McDonald's

Chris Russell

11:30pm Saturday night, they were very busy. Person taking order was rude and short. Had to verify and correct order at the window. I'm not a rude person and very tolernet. Quality of food was substandard sloppy and 2x with the sauces. Normally service and food is better at this McDonalds, other times and for many years. Hopefully management will correct these late evening issues with cooks and people they select to interact with the public. There are many choices for food in this area.

Walter Howey

REPEATED POOR Customer service by McDonalds standards. New episode. Drove up to the left lane. Right lane had on car in it. I was told to hold on. Three additional cars were processed in the right lane as I was waiting to even submit my order. I get to the window and it is the Manage who was processing the left lane. He was busy doing inventory. On another Vist... Was yelled at by an employee as I was trying to understand why ordering through the app made me wait 15 min. I ordered before I left the house. Drive through had 2 cars. I parked, entered my parking spot in the app. Had the drive through run through 5 additional cars over and above what was there when I arrived. Tried to talk to the manager on site and he could barely speak English.

Juan Juarez

Christian, the drive through attendant took my order at 10:17 am this morning. His service and demeanor were AWFUL. My little two old daughter wanted juice, and we couldn’t stop and go into a store somewhere because she doesn’t do well with short trips, seeing as how she does not like being strapped into her chair. Who does, right? I began the interaction by asking if they had any kid drink. He said “NO”. His tone was dry, dismissive and he sounded annoyed. I used to work as a cashier and drive through attendant at 16 at Wendy’s. The job can be monotonous, boring, and pays badly. I get it. But I was never rude to someone. Bewildered, I asked “really? What if I ordered a happy meal?” He replied with “we only really have breakfast right now” I asked once more “so you have no kid drinks, bo juice or milk or anything?” He said “not until 11:00am.” I was not about to argue over the drive through with him even though this was an absurd conversation, so I simply asked for 2 sausage burritos and a small water. On the screen, a message popped up asking if I wanted to add a kid juice amongst other items. I asked him about that and he was SO rude. Said something like “okay yeah I’ll add it.” When I probed him about what he had just told me he just kept saying “okay yeah that’s what I just added”. I am incredibly frustrated. This conversation was had over the headsets, and here all team members can hear the interaction. Where was management? Is he the manager? Was there nobody else at this location who cared that he was lying, being rude, and dismissive? I want an answer.

Lucky Brannon

I've gone here every morning for a week now & they know me. I like them. They have really good fresh breakfasts compared to a lot of other McDonald's. They have a manager lady that is very good in the mornings. I love this place!