AmeriGas Propane

Category: Propane supplier

Address: 91 Southport Supply Rd Hwy 211, Supply, NC 28462, USA

Phone: +19107555597

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Kevin Davis

Apr 1, 2022

Good Service - will answer the call and you will not be on hold for hours.

Renee G

Mar 28, 2022

I chose Amerigas with the assumption that being a large provider of residential and commercial propane that they would have it together. I was sorely mistaken . As a new customer my propane tank was delivered with only 5% gas and this is by law. However, since I was a new customer and set my service up for automatic deliveries one would assume that once delivery of the tank took place a propane delivery would immediately follow. Again that did not occur - 4 phone calls over 2 weeks and I ran out of propane with the nights dipping into the freezing range. I even tried to escalate the situation and could not get propane delivered. Imagine what fun it is to not have hot water or heat or be able to cook on your stove! I literally had to go buy space heaters. This is by far the worst customer service/company service I have ever experienced in my 57 years!

Tim Smith

Feb 25, 2022

Easy and efficient service with pleasant and professional customer communications

Cary Davidson

Jan 14, 2022

charged me in advance for an estimate then never gave the estimate, stole $450 worth of propane from me you can NEVER talk to the local office, only a call center in the mid west company consistantly makes up lies, WORST COMPANY, BEWARE

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Questions & Answers

What online services are available to residential customers?

AmeriGas Propane | May 12, 2022
AmeriGas Propane | May 12, 2022

Existing AmeriGas customers can order propane, manage deliveries, pay bills, monitor propane use and more with MyAmeriGas. Log in at myamerigas.com.

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How do I get propane delivered to my home?

AmeriGas Propane | May 12, 2022
AmeriGas Propane | May 12, 2022

Getting propane delivered to your home is easy and convenient. AmeriGas offers a variety of propane delivery options to fit your needs. If you are enrolled in our Automatic Delivery program, you do not need to contact us to request a delivery unless you've used more than expected and your tank reads 5% or below. Tell us when you need a refill - schedule a delivery 24/7 with our online Will Call service, available in your MyAmeriGas online account.

What are my payment options for my AmeriGas bill?

AmeriGas Propane | Oct 9, 2021
AmeriGas Propane | Oct 9, 2021

"AmeriGas offers various payment options for your convenience. Automatic Payment: Have your payment automatically processed with our free automatic payment program. Log on to your MyAmeriGas online account to sign up! Pay Online: Pay your bill online, anytime, with no convenience fees. Once you log in to your MyAmeriGas online account, you will find options to pay yout bill on your account home page. Look for the blue ""Pay Bill Now"" button or links under the Billing and Payments navigation dropdown. Mail a Payment: Send your payment by mail. Mail your payment to us at the address listed on our invoice. Pay by Phone: Pay your AmeriGas bills by calling our service center 24/7 at 1-800-AmeriGas. We have an interactive voice response system that allows you to pay your bill, any time!"

What kind of services are available to AmeriGas residential customers?

AmeriGas Propane | Oct 9, 2021
AmeriGas Propane | Oct 9, 2021

AmeriGas will work with you to install a new propane tank if you need one and service your existing one. This includes the basic inspections done at each delivery as well as requested maintenance and service to your bulk tank. While we do not install individual appliances, we may be able to help direct you.

Are there installation or setup fees for new AmeriGas customers?

AmeriGas Propane | Oct 9, 2021
AmeriGas Propane | Oct 9, 2021

Installation costs vary by the type of installation, the required amount of work and geography. The average cost for a customer-owned tank is $69.99 for the Service Dispatch Fee. The average cost for a standard installation or swap-out of an above ground tank is $250. There are additional costs if the tank needs to be buried or if additional work on gas lines needs to occur. Discounts may be available by location or promotion.

How do I order propane from AmeriGas online?

AmeriGas Propane | Oct 9, 2021
AmeriGas Propane | Oct 9, 2021

To order propane online, start by logging in to your MyAmeriGas online account and selecting 'Request a delivery' from the 'Deliveries' navigation drop down. Simply enter your request information to calculate your orders price and use the blue 'Place Order' button to complete the process. Ineligible customers will not see the 'Request a delivery' option from the 'Deliveries' navigation dropdown but can place an order by calling 1-800-AmeriGas. Forecast customers cannot place an order online, but can see if they have an open order or pending delivery.

What propane services does AmeriGas provide?

AmeriGas Propane | Oct 9, 2021
AmeriGas Propane | Oct 9, 2021

AmeriGas provides propane to power your home or your business, inside and out. This includes heating your home or business site, powering all of your propane appliances, and fueling work vehicles like forklifts and AutoGas fleets, including school busses. AmeriGas is also there with portable propane cylinders which power up anything from a barbeque grill to your restaurants patio heaters.

How do I set up an online MyAmeriGas account?

AmeriGas Propane | Oct 9, 2021
AmeriGas Propane | Oct 9, 2021

"Setting up your online account is as easy as 1, 2, 3! All you will need is your AmeriGas account number and billing zip code. To get started, head to the AmeriGas website and click on the 'Login' button at the top of the page then select the 'Create an Account' button. Next, follow these three easy steps: 1. Identify yourself. The first step requires your account number and your zip code. New customers can find their account number on their paper bill. 2. Verify. In this step you will provide your name, phone number, and email address to confirm the account information. 3. Setup. Your email address will serve as your USERNAME and in this step you will set your password and security questions. That's it! Once your setup is complete, you'll review and accept the Online Terms of Use, and be able to enjoy all the conveniences of our online self-service."

What services does AmeriGas provide to commercial customers?

AmeriGas Propane | Oct 9, 2021
AmeriGas Propane | Oct 9, 2021

At this time, small commercial customers have the same options as residential Customers and can view history, make payment, and place an order online using MyAmeriGas. Currently, larger commercial customers can make payments online and have account managers available to them for in depth review of usage and billing histories.

Where do I find my AmeriGas account number?

AmeriGas Propane | Oct 9, 2021
AmeriGas Propane | Oct 9, 2021

In order to create your online MyAmeriGas account, you will need your account number. New customers can find their account number on their paper bill, or by calling customer service at 1-800-263-7442. Once you have created an MyAmeriGas online account you will also be able to access your account number anytime from your online account.

How do I pay my AmeriGas bill online?

AmeriGas Propane | Oct 9, 2021
AmeriGas Propane | Oct 9, 2021

You can pay your AmeriGas bill online, easily! Start by logging into your MyAmeriGas account. If you do not already have a MyAmeriGas online account you can quickly create one using your account number and zip code. Once logged in, use the "Pay Bill" link at the top of the screen or the blue "Pay Bill Now" button on your account homepage. Next you will be alerted that you will be moved to a third party site to make payments, use the blue "Continue" button to continue. From there, under the "Open Bills" tab select your outstanding bill and click "Pay Bill". You will be also be able to look at your payment history and invoices from this screen.

Where are AmeriGas Cylinder exchange located?

AmeriGas Propane | Oct 9, 2021
AmeriGas Propane | Oct 9, 2021

"If you need to exchange your grill tank cylinder, or just get a new one, we have a location near you! Visit the AmeriGas website and click on 'Find a Location' in the navigation bar for our location finder. In some areas, AmeriGas provides cylinder exchange right at your doorstep- through Cynch. Visit the Cynch website and enter your zip code to see if Cynch is in your neighborhood!"

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