U.S. Bank Branch

Oz Tambo

I love US Bank but staff here are super useless Poor customer experience If you like dealing with a 1970 banker who is going to just steal your money .... this is ya bank Everytime I need to withdraw money they have to ask managers permission I tried to add a Canadian check and once again needed approval even though it was in US dollars They can’t give me cash ... but they want to charge me for a bank check ... seriously Fees Fees FeesHello Oz, Thank you for reaching out with your review. Even if a check is written in U.S. Dollars, if it's written off a foreign bank, it must go through additional processing before it can be released. If you'd like to discuss this, or anything else regarding your experience, we'd be happy to give you a call. Please send us an email at [email protected] with your phone number and reference number 6697. Once we receive your number, we'll give you a call within 2 business days. We hope to hear from you soon. ^Caitlin

CGJ Jimenez

1 person on a Friday during lunchtime. Really? And when I asked the manager why she gave me attitude.Hello Cyndee. Your time is important to us and we are sorry to see that this wasnt reinforced when speaking with management. We would like an opportunity to speak with you to have the matter looked into. Please send us an email to [email protected] with your phone number and reference number 4973, and we will be happy to call you within 1 business day to assist. We look forward to hearing from you. Thank you. ^Ryan

TONY PETERS

They were quite friendly when I needed a check cashed. But I've never had an account with them.