Citywide Urgent Care

Category: Urgent care center in New York

Address: 2361 Nostrand Ave., Brooklyn, NY 11210, USA

Phone: +17187037788

Opening hours

Sunday: 9AM–10PM

Monday: 9AM–10PM

Tuesday: 9AM–10PM

Wednesday: 9AM–10PM

Thursday: 9AM–10PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Daneisha Monea

Aug 26, 2022

Very quick processing and the staff are professional and kind. Definitely would recommend this site to anyone looking for a urgent care center.

Eli Uri

Aug 24, 2022

Great place to go for all things COVID! Third time I needed to use this facility for COVID testing. The place is tranquil, never crowded, and they explain what might need to be done in eventuality of a + test result. Most importantly, the use all COVID precautions, something many health care facilities unfortunately no longer do. I got my negative PCR results within a day.

Patricia Fung

Aug 15, 2022

Environment clean , staff friendly and efficient Wait short!

Carol Rutkowski

Aug 6, 2022

Everyone was very nice.

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Questions & Answers

Any way to access COVID test results online?

Claude Caldeira | Oct 6, 2021
Citywide Urgent Care | Oct 6, 2021

Hi Marlon, Thank you for your question. Currently, we have a patient portal but it's “under construction” for patients to be able to access their results online. In the meantime, we send out results via email. I hope that helps.

how much is the covid test if one dont have insurance?

MrCarneAsada | Oct 6, 2021
Dawn Reaves | Oct 6, 2021

$150 for the rapid test

Can I walk in for a covid test(about how long would the wait time take)? And about how long would the result be out?

Jieyi Yao | Oct 6, 2021
yaffa hartman | Oct 6, 2021

Depends on the time you go. Budget for an hour minimum

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Do you guys offer rapid results for Covid 19 tests?

Mayer I | Oct 6, 2021
Ari Matatov | Oct 6, 2021

Yup

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How long does it take for Covid PCR results?

mariela alvarado | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

the covid PCR test usually takes 36-72 hours, but it is sent to the lab and may come back sooner than that or later depending on lab volume.

Do I have to pay for my urgent care visit upfront?

Jorge Blanco | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

At Citywide Urgent Care, you don’t. You can supply your insurance card, and we will deal directly with the insurance company for billing. If you don’t have your insurance card, you can leave us a credit card number which will not be charged for at least 48 hours after your visit. If you find your card at anytime during these 48 hours, you can send us an image of your card, and we will not charge your credit card for your urgent care visit.

Can you provide care for infected piercings?

Jorge Blanco | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Yes, we can. If your piercings are itchy, bleeding, painful to touch, or bothersome in any way, we can help alleviate that. The skilled practitioners at Citywide Urgent Care will examine the site, provide immediate care, and direct you on aftercare, so that you no longer have to deal with painful piercings.

Do you provide ear wax removal?

Jorge Blanco | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Yes, we do. If you’re experiencing decreased hearing, dizziness, ear pain, ringing in the air, itching, or drainage, it's very possible that ear wax removal can help alleviate the symptoms.

How much does an urgent care visit cost if I have no insurance?

Jorge Blanco | Oct 6, 2020
Abigail Markh | Oct 6, 2020

Honestly- I don't know, we have an ins.

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Does Citywide Urgent Care have a veterinarian who can see my pet?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

No. We don’t have a veterinarian on staff.

Does your urgent care offer antibody testing?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Yes, we do. We offer standard antibody tests. You can either walk in, or book your appointment online (https://go.oncehub.com/CitywideUrgentCare%20).

Can you come down to businesses to serve our employees in Brooklyn?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Yes, we most definitely can. Many government and union requirements include preventative care and testing for employees. We help ease the process by coming down to your business so that your employees lose little to no time getting their testing and care up-to-date.

How can I find an urgent care near me?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

The following methods can help you: 1. Ask your friends and family for recommendations. 2. Do an internet search for ‘urgent care near me’ or the words urgent care, followed by your zipcode. Once you get the search results, check the reviews and comments at each site. This will help you determine the quality of the urgent care in your neighborhood.

What is the typical copay for an urgent care visit?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

It is not the urgent care center which decides on what the copay should be: It's the insurance company who sets the copay. Therefore, the amount of your copay may vary, based on your insurance.

Does Citywide Urgent Care bill each visitor directly, or will insurance cover my visit?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

You can definitely use insurance to pay for your visit. Just bring your card with you. If you don’t have insurance, we’ll charge you a low, walk-in price.

Does Citywide Urgent Care do stitches for deep wounds?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Yes, we do. Our practitioners can take care of all of your wound injury care. They will assess the site, determine whether you need stitches, or if a milder form of treatment is adequate, properly dress the wound, and provide direction for aftercare.

Does Citywide Urgent Care provide services to adults?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Yes, we do. We are a full family urgent care provider. Our practitioners can help both children and adults with emergency and medical care needs. From injury care to illness to pre-employment physicals, to vaccines, to lab tests, our urgent care facility provides for your medical needs.

Do I need to visit an urgent care center near my home address, or can I visit any urgent care center?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

While an urgent care center near you may be your most convenient choice, if you are on vacation, or far from home, you can visit any urgent care center at any location. As long as you have your insurance (https://citywideurgentcare.com/insurance) card with you, there is no reason a practitioner shouldn’t see you.

Is Citywide Urgent Care wheelchair accessible?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Yes. Our entrance is at street level, and our facility is easily accessible for wheelchairs, strollers, and can be navigated by walkers as well. There are no stairs in our facility either, making navigation easy for all visitors.

Do you do virtual care visits?

Lyanne Fernandez | Oct 6, 2020
Abigail Markh | Oct 6, 2020

Not sure. They are Urgent care. Maybe Virtual us for regular doctors.

I know that I have insurance coverage, but I cannot locate my card. Can I be seen by a practitioner at Citywide Urgent Care?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Absolutely. Our mission is to make medical and emergency care available to every single person who needs it. If you cannot find your insurance card, we will take your credit card information, but if you find your insurance information within the 48 hour window, we will refund your credit card payment for the cost of your visit.

Does Citywide Urgent Care administer flu shots?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Yes we do. We can give you seasonal flu shots, as well as PPD and Tetanus vaccinations.

How long do I have to wait for results of throat cultures?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

We know that you really want quick results for your throat culture. We generally have results within 24 hours, though we do another check for results at 48 hours for greater accuracy.

Do you always have a doctor on site?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Our medical director and staff of practitioners includes many doctors and PAs. We have a doctor at our Brooklyn site for a large part of our business hours. However, our PAs do cover some hours when the doctor is not on site. Our medical director is always on call for consultations and emergencies.

Can a 17 year old be seen at your Brooklyn urgent care center without an accompanying adult?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Teenagers between the ages of 16-18 years old may be seen without a parent present. However, the patient’s guardian must fill out a form or provide verbal consent, granting the practitioner permission to see and treat the patient.

Is there parking availability next to Citywide Urgent Care?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Since we know that Brooklyn parking can be very difficult, Citywide Urgent Care dedicated an indoor parking lot, and valet parking for our clients.

When shouldn’t I visit an urgent care center?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

When you are dealing with a life threatening emergency, the safest thing to do is either call 911, or get over to your nearest emergency room. An urgent care center is equipped to take care of non-life threatening emergencies.

I don’t have insurance. Can I be seen at Citywide Urgent Care Center?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Yes. Citywide Urgent Care believes that emergency and medical care should be accessible to everyone. We accept many insurances (https://citywideurgentcare.com/insurance), and, depending on your plan, your visit can either be covered completely, or you’ll have to pay a co-pay. However, if you don’t have insurance, we have excellent self-pay rates for your visit. You can either book an appointment online or by phone, or simply walk in to our clinic.

How is an urgent care different from an emergency room?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

While emergency rooms serve those with life threatening situations, an urgent care center serves as a walk-in clinic. Practitioners can treat patients with a large array of non-life threatening services. This includes mild illnesses, injuries, pre-employment visits, vaccinations, insect bites, sprains, and the like. Typically, an urgent care center will provide more affordable service than an emergency room, and you’ll get quicker, more efficient service.

How long do I have to wait for lab test results?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

At Citywide Urgent Care, most lab results are available within 48 hours. However, there are some very rare exceptions where results may take up to 7 days to become available.

Does Citywide Urgent Care see children?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

Certainly. We have leading pediatricians on staff who are super gentle with children and very experienced in all areas of pediatric care. They are gentle, calm, and reassuring. Whether your child is dealing with an injury, mild illness, or typical childhood disease, we can assess the situation and direct you to the proper plan of action.

Can I make an appointment to be seen, or does Citywide Urgent Care only provide walk-in clinic service?

Lyanne Fernandez | Oct 6, 2020
Abigail Markh | Oct 6, 2020

Honestly i, not sure. For us was important that we can just come in any time while they open. You can call them up and get answer for sure. They are very friendly.

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Where is Citywide Urgent Care located?

Lyanne Fernandez | Oct 6, 2020
Citywide Urgent Care | Oct 6, 2020

We are located at 2361 Nostrand Avenue, in Flatbush, between Avenue I and J, in Brooklyn, NY, 11210. We serve patients with all their emergency and medical needs in all Brooklyn neighborhoods. You’ll easily find us on Google Maps and on Apple Maps. If you need help finding our urgent care center, please don’t hesitate to call us at 718.703.7788 for help with directions.

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