La Quinta Inn by Wyndham Austin University Area

Category: Hotel in Austin, Texas

Address: 5812 N Interstate Hwy 35, Austin, TX 78751, USA

Phone: +15124594381

Reviews

Johnny Quijano

May 23, 2022

This is the worst hotel I’ve ever been in. Please do not make the mistake of staying here. This hotel should not have a La Quinta name to it. Paid 230 for 1 night. Dirty, roaches, old, boogers on the wall, 20 min to get hot water in the shower I can go on and on. Take this advice and do not stay here. For breakfast they only had toast, muffins and oatmeal. Please spend 30 dollars more and get you a 5 star hotel. NOT RECOMMEND!!!

Liam Lin

May 2, 2022

Will not stay there ever again. It is not a typical La Quinta, it is a run down motel. Extremely dirty and in need of maintenance. There are dead bugs in the rooms, fruit flies due to the filled trash bags in the hallways, and dirty floors. Theres also mold on the shower curtains and ceiling, nasty. I got out of there as fast as I could at 6am after a rough nights sleep because the walls are extremely thin and people are out in the hallways partying and talking. I used the showers in my office to wash the filth because I felt dirty after staying there. NOT family friendly felt very unsafe. The low price is there for a reason. Don't ever stay there. Run as far away as you can.

Carly Batte

Apr 3, 2022

Left after going into the room. Place is disgusting and sketchy. Should of known as soon as I walked into the lobby, everything thing is run-down looking and the plastic shield separating the counter person and you is covered in splatter. Got into the "non smoking" room that reeked of cigarettes. Cigarette burns on everything, tub was filthy, chairs had more stains than fabric, 1 outlet and lamp worked in the whole room. Called corporate which was a one-way line to India where they wouldn't do anything for me. Called another La Quinta where the manager explained to me some places (like this dump) were franchised out and they couldn't switch reservations. Decided to take it up with the front desk who said I couldn't be refunded because it's been more than 15 minutes since I checked in...didn't see that policy anywhere. I wasn't offered another room or anything, I'd imagine because they knew they weren't any better. I ultimately decided to leave without a refund and spend money on another hotel that isn't used as a flop house. This IS a hotel where people are living there long-term and seems like some of them are even working there for a room (shirt-less "cleaning" guy walking around). I'd suggest anyone who has been in this situation contact the BBB because the owner doesn't care. And take it a step further and contact your credit card company for not receiving goods/services you paid for. Place is trash, staff is trash, owner is probably even worse. You'd be better off sleeping in your car then here.

Dwayne Wayne

Mar 15, 2022

Not so friendly of an area at night and that's all 7 nights a week. Rates are the same as the nicer hotels in the better areas of town as well. They have weekly rates if nothing is going on in town but right now it's SX SW so you can only get a room one night at a time so get ready for the higher rate with higher taxes. Police usually only show up if they are called and they are not in a hurry to get there either so know that unless it's something of high importance you may have to solve your situation on your own, just my opinion and an FYI for you travelers. Most folks that stay there are your locals that are living day to day so enter at your own risk. Management just wants payments and left alone. Can't blame them for that. It is a business trying to get revenue as is all other hotels. So do what you need to do but keep your vehicle cleaned out and stay in your room and ignore any outside activities and your stay should be sufficient. Sorry for the truthful post La Quinta but facts are better than fiction.

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Questions & Answers

Mr. Michael Ortiz is a current guest there...Mr. Ortiz is stealing people's social security number at your facility

Chach Velez | Aug 19, 2020
Alexander Corvin | Aug 20, 2020

How exactly is he "stealing social security numbers"? Guest SSN's? How many? How do u know this?

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What type if breakfast do they offer?

Isabel Martinez Jr | Aug 20, 2019
Cheryl Dietzel | Aug 21, 2019

Cerals waffles and eggs orange juice coffee, muffins ,etc

Do they have shuttle service to downtown?

Sai Sharath Chandra Reddy Kovvuru | Aug 20, 2019
Bob Bunce | Aug 21, 2019

Not that I'm aware of...I'd call the local inn for confirmation.

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How far is 6th Street from there

Melissa Lozano | Aug 20, 2018
P C Hanes | Aug 21, 2018

4 miles by freeway, I-35S, 15-20 minutes. Add time for getting a parking space close to your selected destinations.

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What time is breakfast served? From when to when?

Linda Mirvis | Aug 20, 2018
Margie Salehi | Aug 21, 2018

6am-9am Monday-Friday and 7am-10am Saturday and Sunday.

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