Naval Air Station Joint Reserve Base Fort Worth - ID Cards Office

Category: Army facility

Address: 1304 Military Pkwy, Fort Worth, TX 76127, USA

Phone: +18177825244

Opening hours

Sunday: Closed

Monday: 7AM–3:10PM

Tuesday: 7AM–3:10PM

Wednesday: 7AM–3:10PM

Thursday: 7AM–3:10PM

Friday: 7AM–3:10PM

Saturday: Closed

Reviews

Sean Dunlap

Jan 28, 2022

Told I must wear a mask by an entirely maskless staff (some at least had a mask hanging off one ear) that said I can't pull my heavy sweatshirt up over my nose, and also did not have any "approved" facemasks for use. So I was told to get a face covering by people with no face covering and denied being able to use my face covering because it wasn't a face covering. It's like they try to be as hypocritical as possible. They're just following the science though I guess.

Joe Winton

Sep 18, 2021

Zero sense of urgency. Finally seen 2 hours after the appt we waited months for. How are you already 2 hours behind by 9:30 in the morning? Nice people (except the receptionist), but sloooooow.

Daniela Torres

Feb 25, 2021

We went for our scheduled appt Feb 6th we drive an hour and when we got there they told us something happened and they couldn’t see us so we got a “skip the line pass” to come back before the 28th to renew my id. We came today arrived at 9 in the morning and after 4 1/2 hours were told they couldn’t see us and to schedule an appointment. It was horrible they didn’t communicate at all. They are not helpful or considerate. I had my 3 month old and a service member from the visitors pass window offered me a place to feed and change my baby, while the people at deers wouldn’t even make eye contact.

Aaron C.

Dec 19, 2020

Horrible customer service from the I.D. and Pass office. Base commander really needs to check into this office. Rude to customers, wont answer the phone, you have to take time off of work to go there to find out what hours they will be open that week or when they might feel like helping you.. Employees must get trained by the DMV. My dad waited for 2 hours at the direction of one of the staff members, only to find out he was directed to the wrong line. Returned the next day to find out the correct office was by appointment only. Had to make an appointment for ID renewal. Going on three days wasted at this place. Our active and retired deserve better than this.

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Questions & Answers

I just realized that my Military ID had expired - what do I have to do to renew it.

Morning Coffee With Jesus | Jan 21, 2021
Ryan Ford | Jan 22, 2021

Go to the CAC office with at least 2 forms of valid ID. Your primary has to be an unexpired photo ID and the secondary can be a birth certificate or social security card. Unexpired is the key word here, your expired CAC will not work, but a valid passport, state ID, or driver's license will. Try to get in early if you don't have an appointment. The staff is generally very friendly and helpful.

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Is carlswell the only post close to Dallas to get an Dependent I.D. card?

Kathy Hyde | Aug 20, 2019
Jen Garcia | Aug 21, 2019

The one in Grand Prairie is very inconsistent. They can't keep it staffed. You're better off getting and making an appointment at JRB, where you're guaranteed to be seen on your appointment. You can also go very early Friday morning, and get a walk-in.

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how can I make an appointment to renew my wife's ID card.

James Maguire | Aug 19, 2020
Mark J Babel | Aug 20, 2020

Go to the idco.dmdc.osd.mil

I don't have a military id nor have i ever been in the military can I get a regular person id there?

Penny Ellingson | Aug 19, 2020
Jovita A | Aug 20, 2020

This facility issue only military or dependent ID as I know

What are hours of the thrift store on base?

Cathy Adlerz | Aug 19, 2020
Victor Escobedo | Aug 20, 2020

I'm Working in construction there. Dont live there

How can I report inappropriate behavior of an officer? Example. Sending inappropriate videos to married civilian female.

Roy Loepp | Aug 19, 2020
Alexander Manley | Aug 20, 2020

You can still submit an EO complaint via the CMEO of your command.

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