Address: 1304 Military Pkwy, Fort Worth, TX 76127, USA
Phone: +18177825244
Sunday: Closed
Monday: 7AM–3:10PM
Tuesday: 7AM–3:10PM
Wednesday: 7AM–3:10PM
Thursday: 7AM–3:10PM
Friday: 7AM–3:10PM
Saturday: Closed
Sean Dunlap
Told I must wear a mask by an entirely maskless staff (some at least had a mask hanging off one ear) that said I can't pull my heavy sweatshirt up over my nose, and also did not have any "approved" facemasks for use. So I was told to get a face covering by people with no face covering and denied being able to use my face covering because it wasn't a face covering. It's like they try to be as hypocritical as possible. They're just following the science though I guess.
Joe Winton
Zero sense of urgency. Finally seen 2 hours after the appt we waited months for. How are you already 2 hours behind by 9:30 in the morning? Nice people (except the receptionist), but sloooooow.
Daniela Torres
We went for our scheduled appt Feb 6th we drive an hour and when we got there they told us something happened and they couldn’t see us so we got a “skip the line pass” to come back before the 28th to renew my id. We came today arrived at 9 in the morning and after 4 1/2 hours were told they couldn’t see us and to schedule an appointment. It was horrible they didn’t communicate at all. They are not helpful or considerate. I had my 3 month old and a service member from the visitors pass window offered me a place to feed and change my baby, while the people at deers wouldn’t even make eye contact.
Aaron C.
Horrible customer service from the I.D. and Pass office. Base commander really needs to check into this office. Rude to customers, wont answer the phone, you have to take time off of work to go there to find out what hours they will be open that week or when they might feel like helping you.. Employees must get trained by the DMV. My dad waited for 2 hours at the direction of one of the staff members, only to find out he was directed to the wrong line. Returned the next day to find out the correct office was by appointment only. Had to make an appointment for ID renewal. Going on three days wasted at this place. Our active and retired deserve better than this.
Thanks! Your review is awaiting moderation.
Go to the CAC office with at least 2 forms of valid ID. Your primary has to be an unexpired photo ID and the secondary can be a birth certificate or social security card. Unexpired is the key word here, your expired CAC will not work, but a valid passport, state ID, or driver's license will. Try to get in early if you don't have an appointment. The staff is generally very friendly and helpful.
The one in Grand Prairie is very inconsistent. They can't keep it staffed. You're better off getting and making an appointment at JRB, where you're guaranteed to be seen on your appointment. You can also go very early Friday morning, and get a walk-in.
Go to the idco.dmdc.osd.mil
This facility issue only military or dependent ID as I know
I'm Working in construction there. Dont live there
You can still submit an EO complaint via the CMEO of your command.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.