Interstate Self Storage

Elizabeth Mercer

Do NOT store anything here unless you would like for it to come out absolutely covered in mold. We needed a place to store our belongings for 6 months, please note this timeframe, SIX MONTHS. We went to retrieve our stuff once we bought a new house and the attached pictures show just some of the horrible damage. We could have left our belongings outside for 6 months and it would not have looked like this. There was water coming out of boxes when they were being moved. That’s how much moisture was built up. Every single thing that was stored here had to be thrown away. This includes couches, beds, chairs, baby items, outdoor items. Nothing was safe to keep because of the mold damage. I even had a mold and cleaning specialist come to look at our furniture to see if it would be salvageable. He told me that I absolutely needed to throw it away. We are out thousands of dollars because we stored our things here. They have a faulty dehumidifier and clearly have no intention of fixing it. My hope is that anyone who currently has their possessions stored here sees this and gets them out immediately. This includes all of the cars, RVs and boats that are stored here. Your upholstery will come out with mold on it and your possessions will be totaled and unsafe. I have tried several times to speak with the general manager, Dennis. He has actively avoided my phone calls and will not return any of my messages. He sent a check to cover the amount that we spent on rent only. He sent a letter claiming that the lease that we signed states that they are not responsible for any damages. This is absolutely their fault and is complete gross negligence on their part. We hope no one else has to go through this.

Towtruck196 Towtruck1

Best place to rent from the owner is one of the nicest person and they treat you like family 😊

Matt Black

I rented there for 3 years now. I have an RV that I keep in the cave mainly for protection of the elements. The first year the company installed a very large dehumidifier and it helped significantly with the problem of mold and humidity inside the cave. This tells me that they were aware of the issue. For the past 2 years which would be 2018 / 2019 they did not use it at all. Recently it has been removed. Maybe the electric bill was too high? There are many RVs, boats and automobiles in the cave which have mold on them due to high humidity and no air circulation. If you're considering putting something in a cave be aware of this as it may outweigh the benefits. I have mildew and mold growing on things inside my engine compartment and even inside my RV at times. The other issue I have with interstate is the poor lighting which I have reported multiple times up to six months ago and yet nothing has been done. There are times I have to use a flashlight.

Nichole Cary

Kevin that runs the office at the self-storage part I don't even know why he still works there either has a drug problem or something's going on with him horrible treats customers horribly. Put his hands on a customer. Can't say enough bad things about the guy