Macy's

Category: Department store in King of Prussia, Pennsylvania

Address: 680 W Dekalb Pike, King of Prussia, PA 19406, USA

Phone: +16103379350

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

George Young

Aug 29, 2022

It's a decent department store, I'm not a big shopper but my wife seemed to enjoy it

Elva Silva

Jul 15, 2022

New York City Macys is always my favorite and is a dream come true at Christmas with all the decoration. Is a astonished store with their wood floors scalars on the 1st and 9th floors it’s a very historic store with the amazing building in my opinion. I love it. Each time I am in Manhattan a have to get in. It is a habit. Gorgeous.

Brandon Locke

Jun 7, 2022

You know what to expect when you come to this Macy's. It's not any better or worse than other Macy's. However, this one is larger so you should hopefully be able to find what you are looking for. The staff are, for the most part, nice. Some seem distracted or bothered by you, but they are the exception. I recommend this for any clothing item from shoes up to hats.

Advocate For YOU

Apr 9, 2022

So I went to look for a prom dress fir my daughter. They had a great selection of dresses, but the plus size was very limited. It was difficult to look through the dresses as they're all together & the selection was very large compared to the selection at Exton. Needless to say after about a 2 hour extravaganza we found nothing. There was (from what we came across) only 2 plus sized dresses to choose from. Most of the dresses were complete with flowers (I really have no idea why they do that to plus size folks) because not all flowers look good one & not all plus sized folks want flowers. Give us elegance & good looks as well hold the flowers. There was another young lady we met while there who echoed this sediment. We may have to shop online & see what we can get. This is much harder than I thought.

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Questions & Answers

Does this location do ear piercing?

Renae Caviness | Aug 31, 2020
Joseph Picone | Aug 31, 2020

No ear piercing. But the Mall has it.

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Do you carry dressy pantsuits?

Janice Ward | Sep 1, 2019
Syeda Fatima | Aug 31, 2021

Yes it does, it you happen to be at macys Dekalb location checkout the macys backstage.

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I need to return an item but someone hacked our acct so they terminated my debit card and are issuing a new one. Can I still return it and at least get a store credit?

Dana Falcone | Sep 1, 2019
Syeda Fatima | Aug 31, 2021

First call the customer service and chat it helps

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What restaurant is near Macy's and can be accessed from inside the mall ?

Elaine Dushoff | Sep 1, 2018
Jean McCallum | Aug 31, 2020

Legal Seafood

Do they have sofas on display in the King of Prussia store?

Ginka Nikolov | Sep 1, 2018
Mary mennona | Sep 1, 2019

Yes, they do. And it's all nice stuff.

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Does this store do alterations on a beaded gown I purchased ?

Renee Goff | May 3, 2022
Desiree Hollomon | May 3, 2022

No

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What are your hours Monday at Kingof Prussia?

Kay McBryan | Jan 3, 2022
Carol G | Jan 3, 2022

10 am to 10 pm

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does the king of prussia stoere have a maternity department?

Pamela Meyerson | Dec 4, 2021
Sonia Harvey | Jan 3, 2022

Do "buy online pick-up in store" for best selection

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What are the Covid safety practices like here?

Anonymous | Aug 31, 2022
Renee Brown | Aug 31, 2021

mask and 6ft distance

Does KOP macys have a plus size formal dress dept_

Barbara Kinney | Aug 31, 2021
Chef David | Aug 31, 2021

Yes

Where is the furniture gallery located in Macys king of prussia mall. Where is the closest entrance from outside parking? is it upper or lower level?

Pat Nielands | Aug 31, 2021
Torrence Williams | Aug 31, 2021

Upper level

what is the phone number where you can actually be connected to a dept? Main number is all auto attendant and no list of depts

Jay Devine | Aug 31, 2020
Curtis DRAYTON | Aug 31, 2020

Ask to speak with customer service

Is there a Macy’s Furniture Gallery inside the king of Prussia mall?

Julie Jacobs | Sep 1, 2019
Daniel Spak | Sep 1, 2019

Yes but best to check the net and see what's there

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What department are the fitbits located?

Dorothy Fridey | Sep 1, 2019
Christian RV | Sep 1, 2019

It is in a building leaving by a parking lot, you have to leave the shopping center, go through the walkway between the parking lots

Do you sell lamps in the King of Prussia store

Mary Burtoft | Sep 1, 2018
Robert Dutcher | Sep 1, 2018

I saw some while i was there a few months ago but the selection didn't look that large though.

I just bought a formal dress at Macy's and need it to be hemmed. What is the cost for that?

lale iskarpatyoti | Sep 1, 2018
Sandra J | Sep 1, 2018

I don't know but im sure it would be cheaper taking it to a cleaner, macys might charge you a arm and a leg. Good luck

Do I need an appointment for alterations?

Jamie Jablonski | Sep 1, 2018
Kevin Williams | Sep 1, 2018

Yes

Is this store going out of business

Md Akram | Sep 1, 2018
Hannah Solley | Sep 1, 2018

Definitely not!

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Is Macys closing at king of prussia

LORETTA NORRIS | Sep 1, 2018
Andrea | Sep 1, 2018

No, it's not. The company is investing more money in the store.

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