Staples

Jeanne Johansen

I love supporting local stores. I like to see the products and asking questions. This Fort Pierce store has a wonderful general manager who is extremely helpful and once again helped me today finding items for the non-profit where I volunteer. Unfortunately, my experience turned sour when I went to check out. I gave the cashier the Tax Exempt ID. He kept said it didn't work and asked for my cell phone number that at one time was linked to the non-profit, but corporate changed that two years ago. I called the corporate office while in line (on the side so others could get around me) and checked to make sure the ID was good. It had been on Sunday when I was in Staples. Now I put the cashier on the phone to talk with the corporate tax exempt employee so they could tell him the tax id was correct. He kept saying it was not good and asking for my phone number. He called the assistant manager over and she got all huffy with me as she said I gave him my cell phone number and not the Tax ID. Of course, the cashier didn't correct her. I had given him the tax ID number over and over and over again AND SO HAD CORPORATE. She said I had to give him the tax ID - which is the tax exempt ID which I had been giving him over and over and over again and so did Corporate. She made me feel really bad so I am doing something I hate - wasting time writing a poor review because I didn’t know that I had to tell the cashier to put the tax id in the place of the phone number. If he was new, then shame on the assistant manager for being rude to me. He was standing there smiling as she reamed me out in front of other customers and later when I came back in looking for the manager who must have been busy in the back. I know that it is only because of the general manager and the photo staff that I might be going back.

Alicia Vega

I’m only giving staples 2 stars because they showed up to work. I needed two documents printed from my phone, 2. It was $10 and some change! $5.00 a sheet of paper. That’s crazy!

Edward Wylie

When it comes to copying, printing, or faxing the people here are a great help. Awesome.

Monique McCloskey

I am a 3rd grade teacher. Yesterday evening I went in to get some color copies (phew they are expensive but I am not rating the price, I am rating the great service I got.) I was having so many issues with the self copy service, all human issues nothing with the equipment, Jamie was working the copy center and she was fantastic! She helped me work out my problems and when one solution didn’t work she had something else to try ready. She even put this tired teacher brain at rest. I was struggling to make copies of something simple, that kept cutting off when coping and I was getting frustrated she took over, fixed the problem and finished those copies for me. I truly appreciate her and what she did to help me out!