Address: 6520 E Independence Blvd, Charlotte, NC 28212, USA
Phone: +17045323748
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 10AM–4PM
Sam Blake
Be very careful when buying a car here and I would recommend having it inspected prior to purchase. I bought a Subaru Outback from them 4 months ago and have been overall happy with the car and price that was negotiated. Problem was, it had a brake fluid leak that showed up within the first week which I had fixed at a local shop. I reached out to Instacar to see if they would in good faith cover the repair and that did not work. Lucky I didn't crash during that time period, but when I got it fixed I then found out it had an oil leak! This was stemming from the oil drain plug, so I did the oil change myself to swap out what I thought might be a bad plug or gasket. I found out there was no oil gasket! After that I found out that part of the air intake duct didn't even have any plastic clips (located under the hood) to hold it in place which caused it to come off while driving. In addition to these problems when I bought the car they had acted as if they didn't know the stereo in the car had a bad screen and was about to die. I negotiated that into the price because I noticed it before purchase, but I would warn others about their lack of honesty. Happy with the car, unhappy with the dishonesty and poor maintenance while under their care.
Zach Hensel
Great car dealership. I tried selling my car to Britt and didn’t end up going through with it. However, we had an interesting interaction and if I were to buy a car from someone these guys would be a great option. Go see Brit if you have the chance!
ZEN DELO
Very nice staff but unfortunately not very helpful. They were very picky with income even after I was able to prove I had the qualified amount. They were also unable to tell me why I was denied. I would’ve liked to get some helpful tips or info as I am a first time buyer. I guess the integrity is all false advertising. ALSO NOTE, they respond to REVIEWS not DIRECT EMAILS. As shown below.
Antoine Lowray
We thought we were getting a good experience because, initially, it was a very good experience with getting a car, the friendliness, and the service. However, once we drove off that light, that's when all the problems begin. We were never able to get the trunk open and the salesperson, Britt Pope, promised to get us a key fob in order to open the trunk in which they never did and never returned any of our calls regarding that device. Then, we found out, by taking the car directly to the dealer, that there was an issue regarding the wiring which cause the car to cut off abruptly on a Sunday morning. This, plus many other issues, essentially ensure that we will never be using sign and drive ever again. I'd advise you to avoid them at each and every cost.
Thanks! Your review is awaiting moderation.
If you would like to sell a car on behalf of a company, please see a Business Office associate for the requirements needed.
Yes! In most cases, you can sell us your leased car in almost the same way as any other financed car.
You do not need an appointment to receive an offer for your vehicle. However, an appointment will be sure to save you some time at the dealership. We want to get you paid as fast as possible!
You will leave with a check in hand the same day you sell us your car. Quick & easy!
We review current market conditions and your car's year, make, model, mileage, & vehicle history report. We examine your car's condition inside and out for major defects like frame or flood damage. We also test drive your car and check to see if the brakes and turn signals are working. If repairs are needed, we may adjust our offer accordingly. In regard to cleanliness, the long-term maintenance and care of your car are what's most important in determining our appraisal offer.
Trade-in offers can be provided online using our trade tool.
Yes
Yes, We welcome all buyers! First time car buyers, bad credit, no credit... we'll work with you to get the financing that you need!
No, we only accept trades.
No, we're closed on Sundays.
No, we do not offer monthly specials on new vehicles.
No, we don't have certified pre-owned vehicle options
Yes, we mostly have financing or purchase but also limited leasing.
No, we don't currently offer military or first responder discounts.
No, we don't currently offer any college discounts or rebates.
Sign & Drive Auto Group strives to help everyone that walks in the door circumstances are different for each customer and some applications take more time to process. February and March are the highest volume months so at times the wait times can be 2-3 hours and sometimes more depending on the situation. We encourage all customers to apply online at SignAndDriveCars.com so their application can be processed prior to coming into the store. We try to give every customer the benefit of the doubt and provide them with a pathway to approval. Some scenarios require much more work and time to process the customers information on the application and unfortunately not all customers are honest.
No minimum down is 300$
At Instacar customer comfort+ hospitality are top priority. We have a sanitation station avail for all upon entry to our store with sanitizer and mask's avail if needed. We have social distancing stickers posted throughout our building + maintain cleanliness with disinfectant throughout the day. Our vehicles are also cleaned prior to + following any + all test drives to ensure the highest safety standard.
Britt Pope fixed my issues above and beyond satisfactory. Very pleased!
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.