REI

Category: Camping store

Address: 375 Cochituate Rd, Framingham, MA 01701, USA

Phone: +15082706325

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Cory Puckett

Aug 18, 2022

Great outdoor store. Good selection of clothing, packs, coaks, and shoes. If you are looking for bikes though I would recommend a bike shop such as Landry's bike shop.

John C

Jun 26, 2022

Went there to buy 2 kayaks. We picked out 2 that were on display and went to pay for them. The sales person said, oops, the blue one was sold to an employee. He said they had another one of the same color but it was slightly damaged. I asked if they would give me discount on the damaged one, he said NO! First, if an employee buys something and it's put back out onto the sales floor as a display then it should have been taken out of inventory and a SOLD sticker put on it. Second, the salesperson, who was very congenial, didn't really help the situation. Embarrassing.

Bonnie Ruggieri

Apr 9, 2022

Did a stop at REI in Framing ham to get some new trail runners and hiking equipment for my granddaughter. The sales person in shoes was very helpful and very knowledgeable and a pleasure to deal with. Great assortment of gear and very clean and neat store. Even the guy at the checkout was a pleasure to deal with. Will stop again and highly recommended.

Michaela Conder

Mar 12, 2022

I went here to try on hiking boots, and I needed them to be completely leather free and waterproof. Additionally, I needed to have super high arch support and a very narrow boot. I was very nervous coming in because it's hard for me to try new places, and I was also apprehensive because I love my current (very worn out) hiking boots. However, Shey was so unbelievably helpful and understanding. Shey helped me find the perfect boot and never made me feel like I was asking for too much or being difficult. I felt so comfortable and at ease. Additionally, Carver helped me set up a membership account even though it was nearing close, which I am very grateful for! Overall, the customer service was the BEST part of the trip. I am SO happy with my new boots, and I am so excited to come back!

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Questions & Answers

can I return items purchased online to a store?

Patricia Maher | Aug 30, 2021
John Mury | Aug 30, 2021

Yes, I've done it before, even with items purchased at REI Outlet

Are there replacement poles available for the North Face Arches two person tent?

Herman Strickland | Aug 30, 2020
Thomas Amoroso | Aug 30, 2020

Not in stock in the store, but you can order them and pick them up in store.

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Are the bike mechanics good here?

Bret Hekking | Aug 31, 2019
Deborah Toupouzis | Aug 31, 2019

The bike techs have all been working here for several years and have long backgrounds working with bikes.

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I have a Saris Freedom 2 bike rack. Sold my car with hitch. Where do I buy and get installed just the hitch for it? Thanks.

Carol Kalchthaler | Aug 31, 2018
Andrew | Aug 31, 2018

Uhaul. I have mine bought and installed there.

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Does REI wax and sharpen skis?

Kate Walsh | Aug 31, 2018
Andrew Morin | Aug 31, 2018

Yes

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Does REI offer seasonal ski rentals?

Catherine Riedel | Aug 31, 2018
Debbie Boren | Aug 30, 2021

Do you rent snow shoes?

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