Best Buy

Category: Electronics store

Address: 1 Worcester Rd, Framingham, MA 01701, USA

Phone: +15088722223

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Chris Hassapis

Jul 25, 2022

Home Theater department is awful. Wait times are terrible. They lie and sell you services that are false. I paid for home delivery. Now they tell me since the man entered it in wrong, that I have to pay again. 4 customer service agents and 2.5 hours on hold got me no where. I wish they just took accountability for their mistake. Danvers is way better. I’ll drive the hour just to get good service.

Edward Dahl

Jul 13, 2022

Upon entry I was greeted by a pair of employees, one of whom asked me what I wanted: a display port to HDMI cable. One escorted me to the shelf bearing said item and then back to the register. Seven minutes. Amazing.

Bethany McNaught

Jun 4, 2022

Jeremiah P. helped my boyfriend and I throughout the buying process for our kitchen set and washer and dryer purchase. He has amazing customer service and we will be back when we decide on other electronic needs after our move. Thanks for your help Jeremiah, your excellent customer service means so much to us!

Natalya Denisevich

Apr 6, 2022

Just to give everyone a heads up if you make an appointment to fix your cracked screen make sure it is before 4pm. I made an appointment at 5:40pm through Best Buy’s website and when I got there I waited 30 mins in line, which is fine because they employees were busy helping other people. When it was my turn the guy let me know that “ideally the cut off for this type of appointment should be 4pm” the repair guy left. Just frustrated that I made a specific appointment to get my screen fixed at 5:40pm and they can’t. Be warned!

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Questions & Answers

Is Best Buy pet friendly

Giselle Boucher | Aug 31, 2019
Beth DaSilva | Aug 30, 2020

They don’t say anything if you bring them in. No one does anymore

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Can i return a unused gift card and get the gift card money back

Anto | Aug 31, 2019
Mark Cabana | Aug 31, 2019

Sorry I've never done that but I don't think they will do that

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This store is still open? I was sure that it closed a few years ago?

Betsy Czarnowski | Aug 31, 2019
Local Guide Remediator | Aug 31, 2019

Obviously too lazy to check the website and don’t know how to ring and ask!

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do you buy used computers?

Karen Chapman | Aug 31, 2018
Local Guide Remediator | Aug 31, 2019

Obviously too lazy to check the website and don’t know how to ring and ask!

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I am looking for a tv stand for an LG tv, model no.42LV5500-UA. Do you have anything compatible?

Anne Jackowitz | Jun 1, 2022
Kevin Faherty | Jun 1, 2022

Look in website or app

If I purchase a refrigerator from Best Buy, does the delivery include installation and removal of the original fridge?

Kazimierz Koczkodan | Aug 30, 2021
cprateau | Aug 30, 2021

Depends on if they're running a special promotion that includes installation and haul away with delivery.

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I bought a tv 2 months ago. It's always had trouble with it turning on and off. After numerous calls with verizon, a technician came to my home. Replaced all the cables, the cable box and remote. Still not working. Is this returnable?

Christine McLarnon | Aug 30, 2021
Gabriel Reid | Aug 30, 2021

Most TVs are returnable withing 30 days unless you pay for a warranty but if you go talk with them at best buy and explain the situation they might have options to help you

Do we need an appointment to shop.

Sharon Rain | Aug 30, 2021
Andrew Crowe | Aug 30, 2021

No

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Does bestbuy in Framingham accept old computers?

robert hunt | Aug 30, 2020
Aniketh Sharma | Aug 30, 2020

Unfortunately not

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Is Best Buy closed every single holiday?

Shivani Bade | Aug 31, 2019
James Hanrahan | Aug 31, 2019

Generally they're closed Easter and Christmas. In Massachusetts, they're also closed on Thanksgiving.

install a tv set

Catherine Ahern | Aug 31, 2019
Local Guide Remediator | Aug 31, 2019

What is your question

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can I buy SD card for cellphone

Debra Courtney | Aug 31, 2018
Kyle K | Aug 31, 2018

Yes, you arr most likly looking for a micro sd card. My recommendation is SanDisk or Samsung

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My CD player needs a fuse. There is no info on the type of fuse I need. Do I need to bring the CD player when I come to your store? kt

Kiyoko Taylor | Aug 31, 2018
Bernadette BenShay | Aug 31, 2018

I certainly would. Perhaps they will put it in or at least you can see that the batteries are the same. I would ask them to put it in for me.

Does Best Buy carry the All in one Asus computer

Carole Smith | Aug 31, 2018
Lyman G Phillips | Aug 31, 2018

Here's a tip. Go to their website. You'll find out if they carry it there or at another store. You'll find out what configurations they carry, etc.

If 30 days will have passed on Dec. 24 for a gift I purchased for Christmas, can I still return it for a full refund after the 30 day period?

Dena Ray | Aug 31, 2018
Strider Teague | Aug 31, 2018

Beat Buy extends their normal return policy during the holidays for just that reason. From their website: Customers can buy gifts and other items this holiday with the peace of mind of easy returns. Almost every purchase made throughout November and December can be returned through January 14, 2018. Purchases made October 29 through December 30, 2017 have an extended return period through January 14, 2018, excluding cell phones, devices that can be activated, AppleCare monthly plans, and Vivint products. All other terms and conditions of our Return & Exchange Promise apply.

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