Sunstone Palms Apartment Homes

Category: Apartment complex in Tampa, Florida

Address: 12702 University Club Dr, Tampa, FL 33612, USA

Phone: +18135660302

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 10AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

Tyra Agnew

May 13, 2022

Just ended a year lease here and am a little indifferent on my experience... PLEASE READ BEFORE APPLYING (SAVE YOUR MONEY AND TIME) This was my first residence after moving from a house in MD in 2021. I found Sunstone online and signed my lease before visiting the property. PLEASE BE BETTER THAN ME AND VISIT FIRST, DO NOT RELY ON LEASING OFFICE PHOTOS. LEASING OFFICE PHOTOS DO NOT REFLECT THE COMMUNITY WHATSOEVER. Application process was a little bumpy, but went well overall. On move in date Jaquita (my leasing agent) was very rude, with a nasty attitude, along with a side of disrespect. I moved into the Salvia unit, with an up and downstairs. The unit overall was livable. Unit was clean and smelled well upon moving in. Only problem I had with it was that the hardwood floors are not real, they are of like sticker/peel-able material. The other issue is that the bathroom was completely painted over, which made it hard to clean/keep clean because paint gets dirty easily. The neighborhood is in THE hood. The community itself could do more to secure the property. The gate is always opened allowing for anyone and their mother to enter freely. My neighbors door was also kicked in (during broad daylight), resulting in me calling the police, who came with guns drawn as they entered. Unit 2232 is LOUD EVERYDAY @ 7AM and will wake you up. They have no care in the word for those who are sleeping still or those who want peace of mind. The property management Anna is very kind and sweet and surprisingly enough, Jaquita attitude/personality did a 360. I thought she was too far gone, but wow good for her!! To wrap things up I would not suggest living here ONLY IF you are desperate desperate. Other than living here for connivance of USF being near, there is NO other reason for you to consider living her. Rent at this community is not worth it and I whole heartily promise you can find somewhere else better for the same price. If you read this review and still decide to live here, have fun wasting you money and draining your energy.

Alluri SAI KRISHNA

May 12, 2022

There’s nothing good to write about this property and if start writing the negative things about this, the list keeps going on and on. The first and foremost thing is the customer service. I’ve never seen such non existent one and at times it feels like it’s for your own good as you can avoid the RUDE people here. Even when you rise tickets for any issues, it won’t get resolved for weeks together and you just have to deal with it. I’m not talking about tickets for some interiors, even when electricity is out, they don’t come until then. AVOID THIS PROPERTY AT ALL COSTS IF YOU CAN!!!!!!!!!!!!!!!

Destiny Travis

Apr 24, 2022

I moved out a month ago and I have very mixed feelings of this place. The apartment I lived in was freshly renovated and never had an issue with bugs. However, the residents were horrible my car was hit countless times in the parking lot, my partners car was broken into, trash everywhere, unsupervised children running wild, fighting, fireworks being set off in the parking lot, etc.. the apartment itself was nice, Louis was amazing and actually cared! The location in general is horrible, I wouldn’t recommend if you want a peaceful living environment and moving from out of state

les

Jan 12, 2022

Trash is ridiculous. No one takes it even though we’re forced to pay it. They put us in the wrong apartment and haven’t been able to reach management since. The office people sit in there all day and eat food with their shoes off. Kids destroy your own property and cars and the office doesn’t pick up the phone so you will have to call 911 a lot. Your house isn’t cleaned before you move in like they say so please clean it. The bug problem is absurd even though “pest control” is included it’s not. Since living here (almost a year) the pool hasn’t been opened once. The gym hasn’t been opened once. And the car vacuum station and the parking lot is all blocked for construction so you have no amenities in this place. Corporate never answers either so good luck with that. Their excuse is always “we’re under new management” but nothing gets done..? This was my first apartment so it’s a let down and a scam and I just don’t wish it on anyone else. There’s homes that have rent cheaper than this place that are actually new. Please don’t go here. They also use their friends and fake accounts to write the good reviews if you pull in and knock on anyones door they’ll tell you we all on Sunday air dropped corporates number that’s how bad it is.

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Questions & Answers

How do you get in contact with the manager?????? The office staff is useless as always and it’s an EMERGENCY

Kendra Jonathas | Aug 31, 2018
sherin farhana | Aug 31, 2019

You have to talk with the staffs. They at least try to help you. But the manager is rude and also will not do anything.

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What is the closest grocery store to Sunstone Palms Apartment Homes?

Sunstone Palms Apartment Homes | Apr 2, 2022
Sunstone Palms Apartment Homes | Apr 2, 2022

The closest grocery store to Sunstone Palms Apartment Homes is Winn-Dixie located 0.9 mile(s) away from our community at the intersection of E Fowler Ave and University Square Dr.

What is the closest retail area to Sunstone Palms Apartment Homes?

Sunstone Palms Apartment Homes | Apr 2, 2022
Sunstone Palms Apartment Homes | Apr 2, 2022

The closest retail area to Sunstone Palms Apartment Homes is located at the intersection of E Fowler Ave and University Square Dr. The retailers there include Burlington, University Mall, and Chipotle.

Does Sunstone Palms Apartment Homes offer in-unit laundry? Or is there a communal laundry room?

Sunstone Palms Apartment Homes | Mar 3, 2022
Alluri SAI KRISHNA | Jun 1, 2022

Sunstone palms on site laundry is a mess. They never work and are just a waste of time. Go for another property if you can

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How is parking handled at Sunstone Palms Apartment Homes?

Sunstone Palms Apartment Homes | Mar 3, 2022
Sunstone Palms Apartment Homes | Mar 3, 2022

Resident permitted parking with limited visitor parking. Monitored and enforced by CommTow

How are package deliveries handled at Sunstone Palms Apartment Homes?

Sunstone Palms Apartment Homes | Mar 3, 2022
Sunstone Palms Apartment Homes | Mar 3, 2022

Packages delivered directly to front door.

In what school district is Sunstone Palms Apartment Homes located?

Sunstone Palms Apartment Homes | Mar 3, 2022
Sunstone Palms Apartment Homes | Mar 3, 2022

Sunstone Palms Apartment Homes is located in the Hillsborough County school district.

Does Sunstone Palms Apartment Homes allow pets?

Sunstone Palms Apartment Homes | Nov 3, 2021
Sunstone Palms Apartment Homes | Nov 3, 2021

Yes, Sunstone Palms Apartment Homes is pleased to welcome pets to our community, including large dogs, with no weight restrictions. A maximum of two pets per apartment home are allowed and certain breed or other pet restrictions may apply. Please inquire directly with the Sunstone Palms Apartment Homes team to learn about any associated pet fees or additional pet rent.

Does Sunstone Palms Apartment Homes require rental insurance?

Sunstone Palms Apartment Homes | Nov 3, 2021
Sunstone Palms Apartment Homes | Nov 3, 2021

Yes, all residents of Sunstone Palms Apartment Homes are required to maintain and provide evidence of at least $100,000 in legal liability insurance coverage for the duration of their lease term at Sunstone Palms Apartment Homes. Residents may choose to obtain this insurance through their preferred insurance agent or insurance carrier at their own expense or enroll in our community program that meets the liability insurance requirement and is paid with rent each month. The Sunstone Palms Apartment Homes team can answer questions about insurance offerings available through the community.

Can applicants use a Guarantor to meet the qualification standards at Sunstone Palms Apartment Homes?

Sunstone Palms Apartment Homes | Nov 3, 2021
Sunstone Palms Apartment Homes | Nov 3, 2021

Applicants at Sunstone Palms Apartment Homes have the option of adding a Guarantor to their application if they have insufficient credit or insufficient income to qualify on their own. A Guarantor must have income at least six (6) times the monthly market rent with verifiable income and meet set employment and credit history requirements. The Sunstone Palms Apartment Homes team can answer questions about the application process for adding a guarantor.

What is the application process for renting an apartment at Sunstone Palms Apartment Homes?

Sunstone Palms Apartment Homes | Nov 3, 2021
Sunstone Palms Apartment Homes | Nov 3, 2021

To start your application process at Sunstone Palms Apartment Homes, all parties over the age of 18 planning to live in the home must complete a rental application. All Sunstone Palms Apartment Homes applicants are subject to approval through a third-party applicant screening service and require: (1) household income verification, (2) rental history verification, (3) credit screening, and (4) criminal history screening. Your screening may require additional information before a determination can be made. If this is the case, you will be contacted via email with instructions on how to proceed. Any requested documentation will only be used for applicant screening and verification purposes. The Sunstone Palms Apartment Homes leasing team can answer questions application options and specific requirements.

What are the rents for apartments at Sunstone Palms Apartment Homes?

Sunstone Palms Apartment Homes | Nov 3, 2021
Sunstone Palms Apartment Homes | Nov 3, 2021

Sunstone Palms Apartment Homes utilizes a pricing tool that takes into account the availability of your desired floor plan, your planned move-in date, and the length of your desired lease term, among other factors. With this information, the leasing team at Sunstone Palms Apartment Homes can provide a quote for your selected apartment that matches your search, or work with you to find alternate options. Please reach out to the Sunstone Palms Apartment Homes team regarding floor plan-specific availability!

How can I take a tour at Sunstone Palms Apartment Homes?

Sunstone Palms Apartment Homes | Nov 3, 2021
Sunstone Palms Apartment Homes | Nov 3, 2021

We offer in-person, self-guided, and virtual tours and would love to welcome you for a personal showing at Sunstone Palms Apartment Homes! We encourage all prospective renters to use the online scheduling tool on our website or contact our team directly to schedule a tour in advance, to ensure availability when you arrive at Sunstone Palms Apartment Homes. All individuals over the age of 18 planning to tour will need to verify their identification through a third-party software link sent by the community prior to the start of your tour. You’ll then be shown our community, amenity spaces, model home, and any vacant move-in ready homes that match your search. During your tour, the Sunstone Palms Apartment Homes leasing team can answer questions about pricing and availability to match your move in plans.

How many pools are there?

victoria “babygirl20” l | Aug 30, 2021
P TC | Aug 30, 2021

Only One pool.

Are they open today? Columbus day?-Federal holiday

scott bailey | Aug 30, 2020
Gloria Moss | Aug 30, 2020

I don't know about this address.

What high school is in there district

Christine Williams | Aug 31, 2019
Sunstone Palms Apartment Homes | Aug 31, 2019

Freedom High School

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